This site uses cookies and similar technologies to analyse traffic, personalise content and ads, and provide social media features.Learn more and adjust settings.
You'll find LIFECHURCH and Meramec River within 2 miles (3 km) of this hotel. Also, SSM Health St. Clare Hospital - Fenton is within 3 miles (5 km) and Laumeier Sculpture Park is within 6 miles (10 km).
Business services
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a snack bar/deli, and express check-in are also offered.
from $79
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Bed Count1 King BedMaximum Occupancy
2 Max
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Bed Count2 Full BedsMaximum Occupancy
4 Max
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Bed Count1 King BedMaximum Occupancy
4 Max
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Bed Count1 King BedMaximum Occupancy
2 Max
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Bed Count2 Full BedsMaximum Occupancy
4 Max
SureStay Plus by Best Western Fenton ratings based on 20 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for SureStay Plus by Best Western Fenton
Everyone (4)Couples (2)Family (9)
5 out of 5
Great place to spend a night. Remodeling is going on, but the rooms are comfortable and well kept. Great water pressure.
Posted by Hank on Mar 1, 2024
Was this review helpful to you?
Comment from Hotel Management
Apr 7, 2024
by Hiral, GM
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Sincerely,Hiral,GM, SureStay, Fenton MO
5 out of 5
Posted by Becki jo on Sep 3, 2023
Was this review helpful to you?
5 out of 5
Posted by Elverta on May 27, 2023
Was this review helpful to you?
3 out of 5
I was unaware that breakfast wasn't served on site. Also, due to limited staff, no one was at the desk when I went to check out, so I had no idea if I everything was taken care of regarding my check out.
Posted by Darcy on Jan 31, 2022
Was this review helpful to you?
Comment from Hotel Management
Feb 12, 2022
by Sullivan
Thank you for choosing to stay with us. Your experience of breakfast being at our sister property is not up to our standard. Therefore in the near future, that will change.
Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the management leadership team, so we can do our best to ensure this does not occur again.
As a result of my review of your experience, Once again, thank you for taking the time to share your experience.
We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.
2 out of 5
Property is in awful condition. Buckets to catch leaks were all over the place and in the worst places. The hair dryer nearly electrocuted my wife, the phone system did not work at all; couldnt even contact the front desk. No coffee, no water, no snacks, no nothing. Even the continental breakfast was unavailable unless you trudged over across the street to another property. REALLY? The help was friendly enough. Its not their fault. To be fair the room was clean, the shower was better than average, the mattress was comfortable and the HVAC worked adequately. Some inconsiderate jerks in the floor above were making excessive noise till the wee hours. My wife really appreciated that! Not! So obviously we feel ripped off and you can be damn sure we will never stay here or at any Marriot property ever again.
Posted by Richard on Jan 23, 2022
Was this review helpful to you?
Comment from Hotel Management
Jan 31, 2022
by Mr. Sullivan
Thank you for taking the time to let us know about your experience while staying with us. Your experience of proper check-in is below our standard.
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management and leadership team to ensure the necessary guidelines are in place and reviewed to prevent guest issues from occurring in the future.
I hope you choose to stay with us again when your travels bring you back to the area.
1 out of 5
The check in process was horrible. We stayed at the Fairfield but had to go to Township Place to check in. They didn’t have our room key. We then had to go to the Fairfield to get the key. The pool was not full and was VERY NASTY!! It looked like it had not been taken care of for months. We were told the pool was up and running when we reserved the room. 1 of our pillows had blood on it. We had to go back to the Township Place to eat our breakfast the next morning. The breakfast food was cold. They did not have the food warmers on for the food to stay hot. My husband was the one who turned them on. The seating area was not great. The wallpaper was coming off of the walls and the walls were VERY dirty. These were the worst 2 hotels that anyone could ever stay at.
Posted by debrah on Nov 21, 2021
Was this review helpful to you?
Comment from Hotel Management
Jan 10, 2022
by General Manager
Thank you for your feedback.
3 out of 5
Staff was very friendly, facilities were in need of renovation, however. Clean, but worn. Pool was unavailable due to needing an inspection. No coffee in the rooms (COVID related) but not kept in the lobby after breakfast.
Posted by a verified traveler on Mar 31, 2021
Was this review helpful to you?
Comment from Hotel Management
Apr 8, 2021
by Jen
Thanks for staying with us. We appreciate your feedback!
1 out of 5
My receipt shows 94.00. They took 130 out of my account. Rooms not available for many guests due to double booking. We will never stay there again. Breakfast was scram eggs and sausage. No goats or anything else for that matter. Worst hotel stay we have ever had.
Posted by a verified traveler on Mar 29, 2021
Was this review helpful to you?
Comment from Hotel Management
Apr 14, 2021
by Dylan Frost
We are very truly apologetic for your unpleasant stay with us at your Fairfield property. We do in fact appreitiate the honest feedback, as it helps us work on improvements and upgrades that are so desperately needed. Again thank you so much!
3 out of 5
Unfortunately we arrived to find the hotel was closed and we were moved to the hotel next door also owned by Marriott. The room was great, but we missed the pool that was at the Fairfield Inn.
Posted by Debbie on Aug 19, 2020
Was this review helpful to you?
Comment from Hotel Management
Sep 4, 2020
by Fenton Leadership
Thank you for sharing your feedback. We apologize for the inconvenience regarding unavailability of the indoor pool and appreciate your understanding.
3 out of 5
Nothing to rave about. Complicated traffic pattern to get there and leave. Rush hour is horrible!
Posted by Wolfie on Oct 3, 2019
Was this review helpful to you?
Comment from Hotel Management
Feb 15, 2022
by AGM
Thank you for staying with us! Have an excellent day.
The property will be renovating from March 24 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
Business center
Dining venue(s)
Elevator
Exterior
Fitness facilities
Front desk
Guestrooms
Hallway
Lobby
Parking area
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday:
Indoor pool
Property Features
SureStay Plus by Best Western Fenton offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. There's an onsite business center. WiFi is free in public spaces. The business-friendly SureStay Plus by Best Western Fenton also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. This Fenton hotel is smoke free.
1 building
105 guestrooms or units
3 levels
Built in 1997
Deli
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of indoor pools - 1
Free WiFi
Snack bar/deli
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Train station: Kirkwood Station (7.2 km / 4.4 mi)
Parking: Free self parking
Room Amenities
SureStay Plus by Best Western Fenton offers 105 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
LCD television
Digital channels
Premium channels
Microwave
Coffee maker
Hypo-allergenic bedding
Bathtub or shower
Cribs (free)
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (heating)
Ensuite bathroom
Connecting rooms available
Change of towels (on request)
Change of bedsheets (on request)
Desk chair
Food & Drink
For a fee, guests can enjoy self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Hiking/biking trails nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Wheelchair-accessible public washroom
Wheelchair accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Hotel Names
Surestay Plus By Fenton Fenton
Fairfield Inn St. Louis Fenton
Fairfield Inn By Marriott Fenton
SureStay Plus by Best Western Fenton Hotel
SureStay Plus by Best Western Fenton Fenton
SureStay Plus by Best Western Fenton Hotel Fenton
You should know
Pool access available from 7 AM to 11 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
There was an error importing /St.-Louis-Hotels-SureStay-Plus-by-Best-Western-Fenton.h42127-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/St.-Louis-Hotels-SureStay-Plus-by-Best-Western-Fenton.h42127-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
SureStay Plus by Best Western Fenton is 19.9 mi (24-min drive) away from the St. Louis, MO (SUS-Spirit of St. Louis) airport, the closest popular airport to the property.
Airport shuttle services are not available at SureStay Plus by Best Western Fenton.
SureStay Plus by Best Western Fenton does not offer free breakfast. It's available on weekdays from 6:00 AM to 9:00 AM and weekends from 6:30 AM to 10:00 AM.
No, there is no casino at this hotel, but River City Casino (19-min drive) is nearby.
Check-in start time: 3:00 PM; Check-in end time: anytime.
This hotel offers free self parking.
SureStay Plus by Best Western Fenton features an indoor pool. Guests can enjoy pool access from 7 AM to 11 PM.The property will be renovating the pool from March 24 2024 to November 30 2024 (completion date subject to change).
There are no spa services available at this hotel.
SureStay Plus by Best Western Fenton is 2 mi away from Fenton.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
