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 St. Augustine •1 Room
 St. Augustine • 1 Room
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Holiday Inn St. Augustine - Historic, an IHG Hotel

3-star property
1302 N Ponce De Leon Blvd, St. Augustine, FL 1-855-201-7819
4.0 out of 5
Very good!
See all 22 travelocity Reviews

" The hotel was fine. We liked the property. The people were fine. The rrestaurant stant. The wait staff were fine. The time between order and service ... " More

By a verified traveler on Fri 03 Dec 2021

Points Of Interest

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Hotel Description

3-star hotel near St. George Street

Uptown stay

At this Uptown hotel, you'll be within a 5-minute walk of San Sebastian River and Limelight Theatre. Ponce de Leon's Fountain of Youth Archaeological Park and Florida Heritage Museum are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a terrace are also provided.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Sep 24 - Sep 25

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Mobil Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn St. Augustine - Historic, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn St. Augustine - Historic, an IHG Hotel

Everyone (13) Couples (2) Family (6)
5 out of 5

Posted by on Jul 19, 2023

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Comment from Hotel Management

Aug 15, 2023 by Arthur

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Arthur

1 out of 5

Posted by on Mar 25, 2023

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Comment from Hotel Management

Apr 15, 2023 by Hotel Manager

Dear Lindsey,We appreciate you choosing our property for your stay, but we are sorry to see that you have rated us with one star. We apologize for any difficulties you encountered during your time with us and would like to know more about what specifically made you unhappy so we can take appropriate measures to address the issue. At our property, guest satisfaction is our top priority, and we are committed to providing excellent service and amenities to ensure a comfortable and enjoyable stay. We regret that we fell short of meeting your expectations, and we would like to make things right. We sincerely hope that you will consider staying with us again in the future. We would love the opportunity to change your impression of our property and show you the high level of service and hospitality that we are capable of providing. Sincerely,Hotel Manager

5 out of 5
So far so good

Posted by on Sep 13, 2022

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Comment from Hotel Management

Sep 13, 2022 by Hotel Manager

Dear Michael,Thanks for your kind words. We try to provide the best experience in town, and that seems to be a goal. We take pride in doing what's right to ensure the best possible guest experience and hope you will be able to stay with us frequently in the future. Sincerely, Hotel Manager

2 out of 5
Property is attractive and clean. Had multiple issues with getting into my room due to problems with the key card reader. Depending on whom you speak with, the answers vary from this never happens to its old and needs to be replaced. Since i witnessed it happen to 2 others, it needs an upgrade. Sink in bath was backed up and repair was handled quickly. After multiple issues, we were moved to another room. Many hotels in the area include free parking and breakfast. This had neither. Will look to stay elsewhere on my next trip to the area.

Posted by on Aug 10, 2022

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Comment from Hotel Management

Aug 11, 2022 by Hotel Manager

Dear Andrew, Thank you for your stay. I am very sorry to hear that we did not meet your expectations in a several areas. My apologies for all the inconveniences. We take our guest comments very seriously. Our team have taken note of the issues and are working to improve the problems areas mentioned by you. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention. Sincerely, Hotel Manager

5 out of 5
Staff is great.

Posted by on Jun 28, 2022

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Comment from Hotel Management

Jun 28, 2022 by Hotel Manager

Dear Mary Anne, Your review is very much encouraging and motivating for all the hotel staff. We are continuously making efforts in upgrading our hospitality and guest comfort.Hope to see you again soon for another fine stay. Sincerely, Hotel Manager

5 out of 5

Posted by , from Charlotte on Dec 16, 2021

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Comment from Hotel Management

Oct 5, 2022 by Hotel Manager

Dear Marylou,Thank you for taking the time to share your positive experience. We are glad that you enjoyed your stay with us, and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again soon.Sincerely,Hotel Manager

5 out of 5
The hotel was fine. We liked the property. The people were fine. The rrestaurant stant. The wait staff were fine. The time between order and service was slow. The food was awful.

Posted by on Dec 3, 2021

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Comment from Hotel Management

Jan 26, 2022 by LAKisha AGM

Thank you for staying with us and sharing your experiences. Feedback such as yours helps us to improve our services and product. I apologize about the restaurant wait times; I will review this with the team in an effort to improve the service times. I am pleased that you enjoyed your stay and I hope to see you again when you are in the St. Augustine area.

4 out of 5
Room was clean and the hotel is convenient to the tour trolley. The bar/restaurant unfortunately doesn't have enough staff to provide food on a timely basis but would be OK for a drink.

Posted by , from WHITMORE LAKE on Sep 15, 2021

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Comment from Hotel Management

Sep 15, 2021 by Chris

Thank you for choosing the Holiday Inn St. Augustine - Historic for your stay. I'm happy you enjoyed your room and the close proximity to the attractions. I'm sorry we did not meet your expectations for the restaurant. Most area restaurants are closing a couple days a week to better serve guests due to the lack of staffing however we cannot follow the same trends. We are open 7 days a week for breakfast and dinner and have been doing the best we can to accommodate guests under the circumstances. We have been adding additional staff as possible while also building a menu that everyone will love. Please bear with us during these difficult times. Thank you for your rating..

5 out of 5

Posted by on Jul 24, 2021

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Comment from Hotel Management

Oct 7, 2022 by Hotel Manager

Dear Edith,It is delighting to see five-star feedback. Hopefully that you enjoyed your experience and will want to return for another visit. We hope you will recommend us to friends and family because we always dream of having the best possible guest-experience. We would love to have you back soon!Sincerely, Hotel Manager

4 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 14, 2021 by Joe GM

Thanks you

About the Holiday Inn St. Augustine - Historic, an IHG Hotel

Location 1302 N Ponce De Leon Blvd, St. Augustine, FL 32084

Renovations + Closures

The property will be renovating from July 16 2023 to April 30 2024 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Holiday Inn St. Augustine - Historic, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1660 square feet (154 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Holiday Inn St. Augustine - Historic, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star St. Augustine hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • 1660 sq ft of conference space
  • 154 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn St. Augustine - Historic, an IHG Hotel offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Barnacle Bills - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per pet, per day, plus a one-time cleaning fee of USD 75.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Self parking fee: USD 18.00 per day
  • Pet fee: USD 35 per pet, per day plus USD 75.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel St. Augustine-Hist. District
  • Holiday Inn St. Augustine-Hist. District
  • Holiday Inn Hotel District

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.