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"Very friendly staff. 1 Nd trip staying in this hotel great time " More

By a verified traveler on Sun 29 Aug 2021

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Hotel Description

Family-friendly stay with indoor pool in Springfield

In Springfield

Within a 15-minute walk of the hotel, you'll find Baltimore Covered Bridge and Eureka Schoolhouse. Muckross State Park and The Fort at No.4 Open Air Museum are also within 2 miles (3 km).

Family-friendly fun

This hotel features an indoor pool and a gym. Families will appreciate the arcade/game room and onsite laundry facilities. Guests will appreciate free perks like free self parking and WiFi in public areas.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 88 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$113* Per night/room Nov 1 - Nov 2

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Springfield Hotel ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Springfield Hotel

Everyone (4) Family (2)
5 out of 5
Very friendly staff. 1 Nd trip staying in this hotel great time

Posted by on Aug 29, 2021

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Comment from Hotel Management

Sep 20, 2021 by Hotel Management

Thank you so much for the 5 star review. We hope to be able to welcome you back to the hotel again soon.

3 out of 5

Posted by on Mar 4, 2020

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4 out of 5

Posted by on Sep 16, 2019

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5 out of 5
The property and room were very clean. Loved the saltwater pool. Free breakfast exceeded our expectations.

Posted by on Feb 24, 2019

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2 out of 5
The room, bedding and pillows smelled like stale smoke. For a non smoking room it was terrible. There was a large fresh pen scribble on one of the pillow cases. I was too tired to complain.

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 17, 2019 by General Manager

D, Thanks for staying with us and for taking the time to give us your feed back. I am sorry we failed to impress you with this stay due to the conditions you experienced in your room. Your satisfaction is important to us and we will be using your feedback to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Stephanie Parker General Manager

3 out of 5
Pros: Friendliness and knowledge of the front desk staff.
Cons: update the individual room heating units.
Location: 56 Main Street Restaurant is an excellent choice for a quite meal.
The front desk staff was excellent at check in and recommended what turned out to be a great restaurant about 3 miles from the hotel. The guest rooms and hall areas are definitely dated, however the room was very clean. The biggest problem was the archaic heating system. It did not begin to keep an even temperature in the room and was quite loud. It had also not been cleaned in some time as evidenced by the amount of dust in the vent. Good selection of TV channels and the hotel was quiet. I cannot speak to the "hot" breakfast items, as they did not appeal to me, however the bagels were as hard as rocks, so I opted for an English muffin with peanut butter (couldn't find any butter in sight) and was on my way. I probably would look for a different hotel when travelling in that area in the future. I thought it was pricey given the location and condition of the hotel.

Posted by on Oct 29, 2015

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5 out of 5

Excellent hotel experience - highly recommend

Pros: Free breakfast, Free Internet, Quiet, professionally operated
Most of the reasonably priced hotel/motels in this area are standalones geared for tourists and skiiers; they generally have low and unpredictable standards. This place, in contrast, is well-appointed and well-run - and still only 20 minutes from major ski areas. Stay here if you can.

Posted by on Jan 3, 2013

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4 out of 5

VERY CLEAN

THIS HOTEL USE TO BE A HOWARD JOHNSON ---- BUT IT IS A TOTAL REBUILD AND IT`S ALMOST DONE . IT WAS EXTREMELY CLEAN AND VERY QUIET AND IT`S EVERYTHING YOU WOULD EXPECT AT A HOLIDAY EXPRESS . THEY ARE STILL IN REBUILDING STAGE WITH 75% COMPLETE. THERE IS NOTHING ELSE IN THIS AREA AND I WOULD STAY HERE AGAIN . BREAKFAST AND TV WAS VERY GOOD. BED WAS GREAT.

Posted by on Aug 12, 2008

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About the Best Western Springfield Hotel

Location 818 Charlestown Rd, Springfield, VT 05156

Property Features

Best Western Springfield Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 896 square feet (83 square meters) and includes conference space. The family-friendly Best Western Springfield Hotel also features an arcade/game room, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Springfield hotel is smoke free.

  • 88 guestrooms or units
  • 2 levels
  • 896 sq ft of conference space
  • 83 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Springfield Hotel offers 88 air-conditioned accommodations with video-game consoles and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 5:30 AM to 7:30 AM and on weekends from 9:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Springfield
  • Holiday Inn Express Springfield
  • Springfield Holiday Inn Express
  • Holiday Inn Express And Suites - Medical District
  • Holiday Inn Express Springfield Hotel
  • Holiday Inn Express Springfield Hotel Springfield
  • Holiday Inn Springfield
  • Springfield Hotel Springfield
  • Holiday Inn Express Springfield
  • Best Western Springfield Hotel Hotel
  • Best Western Springfield Hotel Springfield
  • Best Western Springfield Hotel Hotel Springfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.