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"The staff was all friendly and helpful " More

By a verified traveler on Wed 20 Mar 2024

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Hotel Description

Hotel near Grand Sierra Resort Casino in Reno

City center stay

At this Northeast Reno hotel, you'll be steps from Diamonds Casino and within a 15-minute walk of Reno Livestock Events Center. Grand Sierra Resort Casino and Reno Events Center are also within 2 miles (3 km).

Casino, 24-hour fitness

A casino and a 24-hour gym are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, express check-out, and dry cleaning are also offered.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$54* Per night/room Apr 21 - Apr 22

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ramada by Wyndham Reno Hotel and Casino ratings based on 34 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Reno Hotel and Casino

Everyone (22) Couples (3) Family (7)
5 out of 5
The staff was all friendly and helpful

Posted by on Mar 20, 2024

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Comment from Hotel Management

Mar 21, 2024 by GM

Dear Jasmine Rae, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return. Best, Lisa Tymann, GM

2 out of 5

Posted by on Dec 23, 2023

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Comment from Hotel Management

Dec 24, 2023 by GM

Dear Maria,It was a pleasure to host you, and we extend our apologies if your visit did not meet your expectations. We value you as our guest and sincerely hope to have the opportunity to provide an exceptional experience in the future.Sincerely,Lisa TymannGeneral Manager

4 out of 5
Restaurants were not open

Posted by on Oct 26, 2023

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Comment from Hotel Management

Oct 26, 2023 by GM

Dear Michael,Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon.Best,Lisa TymannGeneral Manager

1 out of 5
Toilet had to be flushed three times to make it work. Wi-Fi didn’t work, room smelled of marihuana.

Posted by , from YELM on Oct 1, 2023

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Comment from Hotel Management

Oct 1, 2023 by GM

Dear F M,We apologize for the experience you had. Delivering exceptional accommodations and meticulous attention to detail is of utmost importance to our entire team, and we genuinely regret falling short in these aspects. We value you as our Guest, and we look forward to another chance to provide a stay that consistently meets our high standards from start to finish.Sincerely,Lisa TymannGeneral Manager

5 out of 5
Being perfectly honest for the price you get what you get. No complaints from me, I’d stay here again the front desk lady was awesome and gave my support animal a cup of treats. After a long plane trip my dog appreciated it. Nice and quiet, clean, they do the best they can to make your stay nice.

Posted by on Sep 25, 2023

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Comment from Hotel Management

Sep 25, 2023 by GM

Dear Shad,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Best,Lisa TymannGeneral Manager

4 out of 5
The hotel it’s self was ok; older units, needs the carpet cleaned . Small attached casino needs to be cleaned and updated. There were no problems

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 8, 2023 by GM

Dear Walter,We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit.Best,Lisa TymannGeneral Manager

5 out of 5
The hotel itself was good. The surrounding area was sketchy.

Posted by on Aug 2, 2023

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Comment from Hotel Management

Aug 3, 2023 by GM

Dear Marcella,We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area.Best,Lisa TymannGeneral Manager

5 out of 5
This was the perfect place for a quick overnight near the Renown Regional Medical Center. It was close by car and had lots of easy ground level parking. Had all the basics for a good night's sleep, shower, and shave.

Posted by , from SHAKER HEIGHTS on Aug 2, 2023

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Comment from Hotel Management

Aug 3, 2023 by GM

Dear JAMES,Whenever guests use the word "perfect" regarding their stay at our Ramada by Wyndham Reno, we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon.Best,Lisa TymannGeneral Manager

5 out of 5
Excellent staff.

Posted by on Jul 14, 2023

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Comment from Hotel Management

Jul 15, 2023 by GM

Dear Trevor,Thanks so much for your review! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide! It was a pleasure to host you; we hope to welcome you again soon. Best,Lisa TymannGeneral Manager

5 out of 5

Posted by on Jul 14, 2023

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About the Ramada by Wyndham Reno Hotel and Casino

Location 1000 E 6th Street, Reno, NV 89512

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Outdoor pool

The following facilities are closed on Friday and Saturday:

  • Outdoor pool

Property Features

WiFi is free in public spaces. Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 8635 square feet (802 square meters) and includes conference space. A casino, a 24-hour fitness center, and a vending machine are also featured at the business-friendly Ramada by Wyndham Reno Hotel and Casino. Free self parking is available. This Reno hotel is smoke free.

  • 1 building
  • 281 guestrooms or units
  • 14 levels
  • 8635 sq ft of conference space
  • 802 sq m of conference space
  • Casino
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Reno Station (2 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Ramada by Wyndham Reno Hotel and Casino offers 281 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Ashleys - This restaurant serves breakfast and dinner.

Casino Diner - Onsite diner. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Windsurfing nearby
  • Sledding nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 pets
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (50 km) of the property will not be allowed to check in

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization at check-in for a deposit equal to the full cost of stay.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Eurocard, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (50 km) of the property will not be allowed to check in.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel & Casino
  • Ramada Reno
  • Ramada Reno Hotel & Casino
  • Reno Ramada
  • Ramada Reno Hotel Reno
  • Ramada Reno Hotel Casino
  • Ramada Hotel Casino
  • Ramada Reno Casino
  • Ramada Casino
  • Ramada Wyndham Reno Hotel Casino
  • Ramada Wyndham Hotel Casino
  • Ramada Wyndham Reno Casino
  • Ramada Wyndham Casino
  • Ramada By Wyndham Reno Casino
  • Ramada by Wyndham Reno Hotel and Casino Reno
  • Ramada by Wyndham Reno Hotel and Casino Hotel
  • Ramada by Wyndham Reno Hotel and Casino Hotel Reno

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.