"The staff was great, exceptional. Having said that, the choice of your hotel was made because of the pool and hot tub. On the day of arrival, as we we ... " More
Heart of South Bend
You'll find University of Notre Dame and Notre Dame Stadium within 3 miles (5 km) of this South Bend hotel. Roseland Town Park and Gillespie Conference & Special Events Center are also within 2 miles (3 km).
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the sauna and free perks like continental breakfast and free self parking.
Feb 17, 2023 by Guest relations
First, let us apologize for the inconvenience of the pool being closed. Unfortunately, we had to repaint the pool due to it being in poor condition. Secondly, we've informed higher management about the maintenance issue to ensure that it never happens again. Again we apologize for the inconvenience and hope that you give us another chance. If you have other issues please be sure to reach back out
Sep 19, 2022 by Phoebe H.
Thank you for taking the time to review our property. Unfortunately, due to events in the area and a full house for the weekend, our public WiFi has the possibility experiencing slowdowns and interruptions. We deeply apologize for any inconvenience, and I will be sure to pass your review on to our management team, so that we can properly address your concerns. We hope you will consider staying with us again, so that we can provide you with a superior experience.
Sep 18, 2021 by The Front Desk Staff
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Aug 25, 2021 by The Front Desk Staff
John I am very sorry to hear that you didn't enjoy your stay with us. We do hope that in the future you would consider staying with us again so we can try to do better for you.
Aug 5, 2021 by The Front Desk Staff
I'm very sorry that you did not like our hotel. With regards to the wrist bands for the pool, this was an idea from our owners to keep track of how many people are entering the pool at any given time to ensure we are not going over the maximum capacity for the pool. I am checking all of our notes with regard to the smoke detectors and myself and the upper management will be looking into this situation.
Jun 1, 2021 by The Front Desk
Thank you for your review!
Jul 7, 2020 by Justin
Dear Linda, Please allow me to apologize for any cleanliness issues you had during your stay in regards to the public areas. We will be sure to use better care in those departments in the future. As far as the $50 incidentals hold, this is a standard practice for most hotels to safeguard against any property damage and smoking. We apologize whole heartedly and would like an opportunity to make amends in the future if you ever come through the area.
Oct 7, 2019 by JT
Please allow us to apologize for failing to meet your expectations with your stay. We take our guest's satisfaction very seriously. I will relate this to our front desk mgr and staff .We hope you will consider giving us another try in the future so we can provide you with a better quality visit.
Sep 24, 2019 by jt
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future
Comfort Suites University Area Notre Dame - South Bend offers its guests an indoor pool, a sauna, and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Comfort Suites University Area Notre Dame - South Bend also features an arcade/game room, a picnic area, and coffee/tea in a common area. Free self parking is available.
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
Comfort Suites University Area Notre Dame - South Bend offers 135 accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Premium cable television is provided. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Comfort Suites University Area Notre Dame - South Bend offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.