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Le Relais du Lac

3.0 star property
3-star hotel near Hossegor Beach

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Photo gallery for Le Relais du Lac

Aerial view
Sauna
Daily continental breakfast for a fee
Superior Double Room | Memory foam beds, in-room safe, iron/ironing board, cribs/infant beds
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
1675 Avenue Touring Club, Soorts-Hossegor, Landes, 40150
  • Place, Lac d'Hossegor
    ‪1 min walk‬
  • Place, Golf of Hossegor
    ‪13 min walk‬
  • Place, Hossegor Beach
    ‪3 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪37 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Memory foam beds, in-room safe, iron/ironing board, cribs/infant beds

Standard Double or Twin Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Memory foam beds, in-room safe, iron/ironing board, cribs/infant beds

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • Lake view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Premium Room | Memory foam beds, in-room safe, iron/ironing board, cribs/infant beds

Premium Room

8.0 out of 10
Very good
(5 reviews)
  • Lake view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Memory foam beds, in-room safe, iron/ironing board, cribs/infant beds

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Triple Room, Lake View

Superior Triple Room, Lake View | Memory foam beds, in-room safe, iron/ironing board, cribs/infant beds

Superior Triple Room, Lake View

  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room

Memory foam beds, in-room safe, iron/ironing board, cribs/infant beds

Standard Double or Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Premium Room

Memory foam beds, in-room safe, iron/ironing board, cribs/infant beds

Premium Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Suite

Memory foam beds, in-room safe, iron/ironing board, cribs/infant beds

Deluxe Suite

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Memory foam beds, in-room safe, iron/ironing board, cribs/infant beds

Deluxe Suite

  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Soorts-Hossegor

On lake.Your stay at this Soorts-Hossegor hotel places you within a 10-minute walk of Lac d'Hossegor and Plage du Rey. Also, Plage du Parc is within half a mile (1 km) and Golf of Hossegor is within 2 miles (3 km).

What's nearby

  • Lac d'Hossegor - 1 min walk - 0.1 miles
  • Plage du Rey - 6 min walk - 0.4 miles
  • Golf of Hossegor - 13 min walk - 0.7 miles
  • Sporting Casino - 3 min drive - 1.3 miles
  • Hossegor Beach - 3 min drive - 1.8 miles

Getting around

  • Saint-Vincent-de-Tyrosse Station - 19 min drive
  • Biarritz (BIQ-Pays Basque) - 35 min drive

Restaurants

  • ‪Tiger Club - ‬17 min walk
  • ‪Gigio - ‬4 min drive
  • ‪Café de Paris - ‬15 min walk
  • ‪Jack’s burgers - ‬16 min walk
  • ‪Le Napoli - ‬3 min drive

About this property

Le Relais du Lac

3-star hotel near Hossegor Beach
As a guest of Le Relais du Lac, you'll find a sauna, a terrace, and multilingual staff. WiFi is free in public spaces. Le Relais du Lac also features room service (during limited hours) and a front-desk safe. Parking is available for a fee.

This 3-star Soorts-Hossegor hotel is smoke free.

  • 1 building
  • 1 floor
  • 29 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • No smoking on site
Le Relais du Lac offers 29 accommodations with safes and complimentary bottled water. Beds feature memory foam mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Sauna, hot tub, steam room, 2 treatment rooms, massages
Hôtel du Parc
Soorts-Hossegor
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, 611 reviews
$98 nightly
The price is $111
Jun 21 - Jun 22
Total with taxes and fees
Hôtel du Parc

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 30 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 8 for children

Things to do

  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per day, plus a deposit of EUR 200 per stay
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Uncovered self parking fee: EUR 30 per day
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Seniors-only community
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and cash. Seniors-only community.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Lac Hotel Soorts-Hossegor
Relais Lac Soorts-Hossegor
Le Relais du Lac Hotel
Le Relais du Lac Soorts-Hossegor
Le Relais du Lac Hotel Soorts-Hossegor

Frequently asked questions

How close is Le Relais du Lac to the airport?

Le Relais du Lac is 23.8 mi (35-min drive) away from the Biarritz (BIQ-Pays Basque) airport, the closest popular airport to the property.

Does Le Relais du Lac have an airport shuttle?

Airport shuttle services are not available at Le Relais du Lac.

How close is Le Relais du Lac to the beach?

This hotel is a short 5-minute walk from Plage du Rey and 12-minute walk from Plage du Parc. Don't forget your sunscreen!

Does Le Relais du Lac offer free breakfast?

Free breakfast isn’t provided at Le Relais du Lac, but continental breakfast is offered for a fee of EUR 16 for adults and EUR 8 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Le Relais du Lac?

No, there is no casino at this hotel, but Sporting Casino (3-min drive) and Casino of Capbreton (6-min drive) are nearby.

What time is check-in at Le Relais du Lac?

Check-in start time: 4:00 PM; Check-in end time: 11 PM.

Is there free parking at Le Relais du Lac?

Free parking is not available at this hotel. Self parking is available for EUR 30 per day.

Does Le Relais du Lac have a pool?

Le Relais du Lac does not have a pool.

Does Le Relais du Lac have a spa?

There are no spa services available at this hotel.

How close is Le Relais du Lac to downtown Soorts-Hossegor?

Le Relais du Lac is 0.7 mi away from Soorts-Hossegor.

Le Relais du Lac Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 67 out of 201 reviews
Rating 8 - Good. 67 out of 201 reviews
Rating 6 - Okay. 36 out of 201 reviews
Rating 4 - Poor. 20 out of 201 reviews
Rating 2 - Terrible. 11 out of 201 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property with air conditioned rooms. Very comfortable and a nice view of the lake. My only comment is that is it not close to many restaurants, but this is no issue if you have your own car.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location. However the cost of a tiny dog was ridiculous and also had to pay for parking (we have a car highly desirable to thieves) which was also pretty pricy considering it was outside the hotel but on the road with no barrier or security. Yes the hotel was really competitive as it was super off season but seriously if you were going for a week the dog, parking and surcharges would be €235. Took the shine off the deal to be honest. But lovely view of the lake - if you don’t have a car or a dog go for it!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities
Personnel très agréable... les pieds dans l'eau, superbe vue. Petit-déjeuner ++
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

calvo

Liked: Cleanliness, staff & service, amenities
Personnel très accueillant , belle chambre Seul problème c'est le parking pas très grand 7/8 places gratuites Pour le stationnement a l' hôtel il faut payer 10€ pour la nuit c'est cher et pas indiqué lors de la réservation
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etablissement idéalement situé, avec une chambre qui donnait sur le lac. Très calme, chambre spacieuse, confortable. Petit déjeuner complet et très bon. Le personnel est disponible et très accueillant. Très bon séjour, je recommande fortement
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Tiphaine

Disliked: Room comfort
Belle vue. Couloirs à rénover. La chambre est grande et rénovée mais pas complètement. Des améliorations sont nécessaires. Le canapé lit n’est pas confortable pour 2 adultes.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle découverte une nouvelle venue est à prévoir

Séjour programmé à la dernière minute . Endroit idéalement situé vue magnifique sur le lac marin. Hôtel agréable et personnel très agréable et présent.
Vue du lit
Lit
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Loïc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’est scandaleux. J’avais déjà eu une mauvaise expérience dans cet établissement il y a quelques années, mais j’ai voulu tenter à nouveau. Très mauvaise idée. Nous étions quatre collègues de travail, et j’avais effectué deux réservations séparées. À notre arrivée, la personne à l’accueil m’a dit ne pas trouver ma réservation, alors même que je lui ai montré la confirmation sur Hotels.com. La réservation était bien validée. Il n’a rien voulu entendre, affirmant ne pas être référencé sur Hotels.com et me lançant, je cite : « Vous regardez votre réservation sur votre téléphone, moi je m’en fiche, je ne l’ai pas. » La situation a rapidement dégénéré : cette personne est devenue agressive, s’est levée d’un air menaçant et nous a parlé de manière extrêmement irrespectueuse, sans chercher la moindre solution. J’ai alors contacté l’assistance de Hotels.com (1h30 d’échanges) qui a bien confirmé ma réservation et tenté de joindre l’établissement. Mais l’homme à l’accueil a refusé toute discussion. En résumé, se retrouver face à quelqu’un d’aussi agressif, qui insulte les clients et ne propose aucune solution, est tout simplement inacceptable. Ni moi, ni mes collègues n’avions jamais vécu une telle situation.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

manuela

Liked: Staff & service
Coté propreté ça va . Juste la salle de bain qui est vraiment trop petite surtout la douche
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Nathalie

Disliked: Property conditions & facilities
Assez déçu... petite salle de bain, pas de porte serviettes, il a fallu reclamer le shampoing et le savon le 2 eme jour. Lit confortable pas contre mais pas assez grand. L ensemble de l hotel est viellot meme si rénové par endroit
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très joli hôtel, belles prestations et très bel accueil. Dommage qu’on entende tout entre les chambres…
Stayed 1 night in May 2025
Verified

8/10 Good

marie

Hôtel proche du centre ville de Hossegor, peut se faire à pied
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLEMENT HORRIBLE

Photo clairement mensongères ! Une honte. Chambre humide pleine de moisissures. La salle de bain est dégueulasse et minuscule avec le minimum syndicale (petit miroir tout rouillé, douche pleine de rouille et de crasse, le papier toilette (ou papier de verre) est un distributeur de feuille par feuille comme dans les toilettes publique). Les murs sont pleins de traces noires et la peinture toute craquelée. Le lino pleins de trou de cigarettes… et j’en passe. TOUTE LA NUIT un bruit d’eau qui coule NON STOP. Nous n’avons pas pu dormir. Si nous avions pu trouver autre part où dormir nous serions parti en pleine nuit. Si c’est une caméra cachée, merci de le signaler la blague a assez duré.
Salle de bain « Luxueuse »
Douche propre et entretenue
Distributeur de papier toilette
Stayed 1 night in Nov 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Hotel sitié dans un cadre magnifique. Calme, grande chambre et grande salle de bain. Bon acceuil. Tout était parfait
Stayed 1 night in Nov 2024
Verified

4/10 Poor

alias

Disliked: Cleanliness, staff & service, property conditions & facilities

Je déconseille

je déconseille cet hotel, moisissures aux murs, impossible de se connecter au wifi, la directrice de l'hotel, désagréable et mal éduqué, pas de volet pour une chambre en rez de chaussée donnant sur une promenade, on entend les voisins aux toilettes et prendre une douche. Les seuls points positif c'est le garcon de l'accueil qui a été très pro et la vue...
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Christelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DÉCEVANT !!!

La vue de la chambre sur le lac est superbe. La deco et la surface sont convenables. Toutefois certains points sont à améliorer : pas de WIFI dans la chambre, des travaux de rénovation seraient à prévoir (bas de douche, porte de la salle de bain), une odeur d’humidité dérangeante et une insonorisation inexistante. Nous étions au RDC, nous entendions nos voisins du dessus et sur les côtés comme si ils étaient avec nous. Séjour décevant même si le prix de la chambre était correct.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Verified traveler

Juste une honte !

serviette de bain sale, eau stagnante dans la baignoire, fuite d’eau du lavabo de salle de bain, bouilloire sale, eau laissée dans la machine à café, escalier et couloir de l’hôtel usé et salle ! Le tout pour une chambre King Size de luxe !!! 130 € pour ça, c’est très très cher ! J’en rajoute ? Gilles
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Calme mais vieillissant

L’équipe était très sympa, ils nous ont aidé avec nos valises etc. L’hôtel n’est pas en bon état, très vieillissant, par contre, la vue est incroyable,le lit était confortable et l’hôtel est plutôt calme.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil.juste salle de bain joints du carrelage pas très net encadrement de porte avec moisissures. Chambre rien à dire literie confortable
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end Landais

Séjour court mais agréable, la vue sur le lac est magnifique et apaisante.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout parfait

Chambre superbe , vue superbe et acceuil parfait
Stayed 1 night in Feb 2024
Verified

8/10 Good

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel, confortable, vue et accueil sympathique.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Loïc

Disliked: Staff & service, property conditions & facilities

A fuir !

Bien sûr, voici une version corrigée : À éviter !!! J'ai payé plus de 300 € pour 2 nuits en novembre ! Les chambres et espaces communs sont en mauvais état compte tenu du prix. Cet établissement semble chercher à économiser sur TOUT ! Par exemple, les capsules de café : 2 sont fournies le premier jour, mais non renouvelées le deuxième... Il s'agit de capsules Carte d'Or à 30 centimes pièce ! Donc, pour 60 centimes, l'établissement semble prêt à compromettre l'expérience de clients qui ont déboursé 300 € ! De plus, le papier toilette semble également être une source d'économies pour cet établissement : un seul rouleau, sans aucun en réserve. En ce qui concerne l'accueil, on se sent mal à l'aise, avec l'impression de déranger ! Sans parler de l'isolation phonique, catastrophique ! À ce prix, c'est du vol !!!
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

ELISABETH

Moyen pour tout
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique hôtel !
Stayed 1 night in Sep 2023