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Hotel Chancellor@Orchard

3.5 star property
Family-friendly 3.5-star hotel near Gardens by the Bay

Choose dates to view prices

Photo gallery for Hotel Chancellor@Orchard

Outdoor pool
Outdoor banquet area
Exterior
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
28 Cavenagh Road, Singapore, 229635
  • Place, Orchard Road
    ‪3 min walk‬
  • Place, Fort Canning Park
    ‪10 min walk‬
  • Place, ION Orchard
    ‪12 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

8.2 out of 10
Very good
(14 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

  • 193 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room 2 Single bed

  • Sleeps 2

View all photos for Premier Triple Room

In-room safe, desk, soundproofing, free WiFi

Premier Triple Room

  • Sleeps 3

View all photos for Deluxe Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Premier Room

In-room safe, desk, soundproofing, free WiFi

Premier Room

  • Sleeps 2

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About the neighborhood

Singapore

Orchard stay.With a stay at this Orchard hotel, you'll be within half a mile (1 km) of Orchard Road and 3 miles (5 km) of Marina Bay Sands Skypark. Gardens by the Bay and Marina Bay Sands Casino are also within 3 miles (5 km).

What's nearby

  • Orchard Central - 2 min walk - 0.1 miles
  • Orchard Road - 3 min walk - 0.2 miles
  • Fort Canning Park - 10 min walk - 0.6 miles
  • ION Orchard - 12 min walk - 0.7 miles
  • Bugis Street Shopping District - 17 min walk - 0.9 miles

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Samantha's Vip Wine Bar - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk
  • ‪Al Madinah Restaurant - ‬1 min walk
  • ‪BISCO SAKABA ～ビスコ酒場～ - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk

About this property

Hotel Chancellor@Orchard

Family-friendly 3.5-star hotel near Gardens by the Bay
There's a restaurant on site. Public spaces have free WiFi. Hotel Chancellor@Orchard offers its guests an outdoor pool and a children's pool. There are 4 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at the family-friendly Hotel Chancellor@Orchard. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Singapore hotel.

  • 488 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Hotel Chancellor@Orchard offers 488 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is offered daily and refrigerators can be requested.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Chancellor@Orchard

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

How close is Hotel Chancellor@Orchard to the airport?

Hotel Chancellor@Orchard is 10.1 mi (21-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

Does Hotel Chancellor@Orchard have an airport shuttle?

Airport shuttle services are not available at Hotel Chancellor@Orchard.

How close is Hotel Chancellor@Orchard to the beach?

This hotel is 5 mi (18-min drive) from Palawan Beach and 5.9 mi (22-min drive) from Siloso Beach. Don't forget your sunscreen!

Does Hotel Chancellor@Orchard offer free breakfast?

Free breakfast isn’t provided at Hotel Chancellor@Orchard, but buffet breakfast is offered for a fee of SGD 20 for adults and SGD 15 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Hotel Chancellor@Orchard?

No, there is no casino at this hotel, but Marina Bay Sands Casino (5-min drive) and Resort World Sentosa Casino (10-min drive) are nearby.

What time is check-in at Hotel Chancellor@Orchard?

Check-in begins at 3:00 PM.

Is there free parking at Hotel Chancellor@Orchard?

Free parking is not available at this hotel. Self parking is available for SGD 10 per day.

Does Hotel Chancellor@Orchard have a pool?

Hotel Chancellor@Orchard features an outdoor pool and a children's pool.

Does Hotel Chancellor@Orchard have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Chancellor@Orchard have a spa?

There are no spa services available at this hotel.

How close is Hotel Chancellor@Orchard to downtown Singapore?

Hotel Chancellor@Orchard is 1.1 mi away from Singapore.

Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 111 out of 652 reviews
Rating 8 - Good. 259 out of 652 reviews
Rating 6 - Okay. 181 out of 652 reviews
Rating 4 - Poor. 65 out of 652 reviews
Rating 2 - Terrible. 36 out of 652 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Hai

Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of checkin
Stayed 2 nights in Jul 2025

8/10 Good

Sathivelu

Stayed 1 night in Aug 2025

6/10 Okay

Trudy-Maree

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The two people I dealt with at check in were lovely but, I checked in, went out, had to re check in because they lost it. Elevator very rough, scared it would stop with me in it. Pool!! OMG!! Not relaxing at all. The air conditioning motors for every room on that side were four feet from the pool the entire length of it and so incredibly noisy I put my headphones on full and could still hear them. The rooms are not noise proof and the people of a certain nationality have no respect for anyone in the middle of the night. Also, pretty sure it’s in the “RED LIGHT DISTRICT” which they could have mentioned on the website. No wifi at the pool. Not that you’d hear anything as the aircon motors for all the rooms in that side are literally next to the pool. So noisy . Not relaxing at all. Tv won’t work properly, can get the few Chanel’s that are live and even then it’s only The News from Asian or American countries. Bath is tiny and hard to get in and out of unless fit. Very slippery. Almost slipped over. Who uses a bath when you’re away anyway. Shower is easier. Air-conditioner is good Hot water for the tea coffee is lukewarm. They spent good money on a hot water unit instead of electric jug and it doesn’t even work.
Stayed 1 night in Aug 2025

8/10 Good

Yoshiaki

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice with good price
Stayed 1 night in Jul 2025

4/10 Poor

vinh cao, Rockwall

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and not good for service
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jul 2025

8/10 Good

Vitor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well situated, clean and close to public transportation and some shops. The staff was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Samroeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

HSU

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Just didn’t like the hotel vibe
Stayed 1 night in Apr 2025

6/10 Okay

Paterno Timoteo

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally pretty good hotel. Shower was elevated so those with mobility issues please be careful and use the handles on the wall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Traveled with family
Disliked: Amenities, property conditions & facilities
Shopping near by shopping
Stayed 2 nights in Apr 2025

10/10 Excellent

Zainon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

8/10 Good

Leonie Lai-Yee

Liked: Staff & service
Stayed 5 nights in Mar 2025

8/10 Good

FONG

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

6/10 Okay

Lili

Traveled with group
Bathroom smell
Stayed 2 nights in Mar 2025

6/10 Okay

Jip, Brossard

Liked: Cleanliness, staff & service
Disliked: Amenities
Everything meets its standard for 3star hotel. Better than most.
Stayed 2 nights in Feb 2025

6/10 Okay

June

Liked: Staff & service, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Frances

Stayed 2 nights in Feb 2025

6/10 Okay

Cho Oo

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Its on Orchard Road is the only best option of the hotel's excellent location, apart from that hotel is old, utilities are not in good condition, bathroom door is not properly working, water dispenser not working.. working girls around the area use hotel toilet in reception area & v.dirty usage. At least the beds are clean & l give credit to housekeeping for that.
Stayed 2 nights in Jan 2025