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The Grand Hotel

3.5 star property
3.5-star hotel in Sunnyvale West

Choose dates to view prices

Photo gallery for The Grand Hotel

Lobby
Room service - dining
View from room
Interior detail
Coffee/tea maker

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi

Explore the area

View in a map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Elements Massage Sunnyvale
    ‪8 min walk‬
  • Place, Washington Park
    ‪8 min walk‬
  • Place, Historic Murphy Avenue
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(9 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Fireplace King Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Fireplace King Suite

  • Sleeps 2

Handicap Premier Fireplace King Suite

  • Sleeps 2

View all photos for Pet Two Queen Villa

Minibar, in-room safe, desk, iron/ironing board

Pet Two Queen Villa

  • Sleeps 4

Handicap Two Queen Room

  • Sleeps 4

View all photos for Deluxe Queen Annex

Deluxe Queen Annex | Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa With One King-Disability Access

Minibar, in-room safe, desk, iron/ironing board

Villa With One King-Disability Access

  • Sleeps 2

View all photos for Superior 2 Queen

Minibar, in-room safe, desk, iron/ironing board

Superior 2 Queen

  • Sleeps 4

View all photos for King Villa

Minibar, in-room safe, desk, iron/ironing board

King Villa

  • Sleeps 2

View all photos for Pet Villa King

Living area | TV

Pet Villa King

  • Sleeps 2

King Room

  • Sleeps 2

King Suite

  • Sleeps 2

View all photos for Deluxe King Accessible Annex

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Accessible Annex

  • Sleeps 2

View all photos for Deluxe 2Q Accessible Annex

Minibar, in-room safe, desk, iron/ironing board

Deluxe 2Q Accessible Annex

  • Sleeps 4

View all photos for Deluxe Two Queens Annex

Minibar, in-room safe, desk, iron/ironing board

Deluxe Two Queens Annex

  • Sleeps 4

Fireplace Parlor Accessible

  • Sleeps 2

View all photos for Deluxe King Annex

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Annex

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Two Queen Villa

Minibar, in-room safe, desk, iron/ironing board

Two Queen Villa

  • Sleeps 4

Superior King Room

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2

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About the neighborhood

Sunnyvale

Sunnyvale West stay.With a stay at this Sunnyvale West hotel, you'll be within half a mile (1 km) of Silicon Valley and 2 miles (3 km) of Historic Murphy Avenue. Sunnyvale Heritage Park Museum and El Camino Hospital are also within 3 miles (5 km).

What's nearby

  • Elements Massage Sunnyvale - 8 min walk - 0.5 miles
  • Washington Park - 8 min walk - 0.5 miles
  • Sunnyvale Tennis Center - 10 min walk - 0.5 miles
  • Historic Murphy Avenue - 15 min walk - 0.8 miles
  • Sunnyvale Farmers Market - 15 min walk - 0.8 miles

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪HEYTEA - ‬10 min walk
  • ‪Popeyes Louisiana Kitchen - ‬4 min walk
  • ‪Keke's Breakfast Cafe - ‬13 min walk

About this property

The Grand Hotel

3.5-star hotel in Sunnyvale West
The Grand Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Grand Hotel. Self parking is free.

This 3.5-star Sunnyvale hotel is smoke free.

  • 104 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

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  • Pool
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May 22 - May 23
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable/satellite channels

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

Frequently asked questions

How close is The Grand Hotel to the airport?

The Grand Hotel is 12 mi (20-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

How much does it cost to stay at The Grand Hotel?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at The Grand Hotel on May 29, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Grand Hotel have an airport shuttle?

Airport shuttle services are not available at The Grand Hotel.

Does The Grand Hotel offer free breakfast?

The Grand Hotel offers free continental breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at The Grand Hotel?

No, there is no casino at this hotel, but Casino M8trix (11-min drive) is nearby.

What time is check-in at The Grand Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Grand Hotel?

This hotel offers free self parking.

Does The Grand Hotel have a pool?

The Grand Hotel features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 8:00 PM.

Does The Grand Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Grand Hotel have a spa?

There are no spa services available at this hotel.

How close is The Grand Hotel to downtown Sunnyvale?

The Grand Hotel is 0.4 mi away from Sunnyvale.

The Grand Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 515 out of 1105 reviews
Rating 8 - Good. 262 out of 1105 reviews
Rating 6 - Okay. 158 out of 1105 reviews
Rating 4 - Poor. 83 out of 1105 reviews
Rating 2 - Terrible. 87 out of 1105 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jazmin

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2026

10/10 Excellent

Qifan

Liked: Cleanliness, property conditions & facilities
Best hotel, clean and large room, good breakfast
Stayed 1 night in Feb 2026

2/10 Terrible

Ricky

Stayed 7 nights in Feb 2026

10/10 Excellent

Akesh

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was big with all the required equipments
Stayed 4 nights in Feb 2026

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, amenities
Pleasant, peaceful, and courteous.
Stayed 2 nights in Jan 2026

6/10 Okay

Niamatullah

Liked: Staff & service
Disliked: Cleanliness, amenities
Although staff was very good, the property needs to consider cleanliness. The sofas and the carpet was full of stains and smelled bad. I changed room within an hour but the next one was worst than that. The aircondition was very noisy too, and the thermostat didnt work properly.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dan

Stayed 2 nights in Feb 2026

10/10 Excellent

Elisa and Rick

Stayed 2 nights in Feb 2026

8/10 Good

Maximo

Peaceful and co
Stayed 1 night in Feb 2026

10/10 Excellent

Michael, Porter

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean rooms, lots of parking, friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Jessica

Stayed 1 night in Feb 2026

10/10 Excellent

KAUSHAL

Stayed 3 nights in Feb 2026

10/10 Excellent

Sandra, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was great!
Stayed 1 night in Feb 2026

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything and Everyone was Great!
Stayed 1 night in Jan 2026

8/10 Good

Megan

Stayed 1 night in Jan 2026

6/10 Okay

Sampson

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The Grand Hotel wasn't as grand as it used to be. The jacuzzi has been broken for a year. Pool isn't heated so it's freezing in the winter. Happy Hour no longer has food, just two drinks per person. The wine that was poured at happy hour wasn't stored properly so tasted like prune juice. The bartender should check that the wine is good before pouring. Happy hour is scheduled for 5PM to 6PM but after waiting till about 5:05PM, we were told the bartender called in sick so we were told to come back at 6PM (and before 7PM). We needed to go to dinner but luckily were able to get back before 7PM (but the wine, as noted, was bad). The breakfast used to be a full spread with eggs, sausage, waffles, etc. Now it's just hard boiled eggs, muffins, toast, cereal, coffee, juice. Room was pretty clean except the shower has soap scum on the soap holder and some grime along the trim. We stayed next to the "private room" and could hear conversations in the hallway and doors opening/closing in the early morning.
Stayed 1 night in Jan 2026

10/10 Excellent

Albert

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
clean environment and customer service is great
Stayed 2 nights in Jan 2026

4/10 Poor

dena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I called ahead and asked for early 3pm check in, lady on the phone said it would not be a problem, I arrived at 315p and advised my room is not ready and to come back at 345p-350p, I went back to the hotel lobby, at 345p front desk clerk did not acknowledge me so I sat down , at 4p he announces, ready for check in. I get my keys, but the room key card did not allow me entry, I went back to the lobby 3 times until the clerk gave me a different room number and new keys. This was very frustrating because it was my birthday and I had to get ready for my birthday dinner. The rooms were great, but I will not be going back to stay at the grand unfortunately.
Stayed 1 night in Jan 2026

10/10 Excellent

Victor Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good service thanks
Stayed 1 night in Jan 2026

10/10 Excellent

Jutta

Stayed 1 night in Jan 2026

10/10 Excellent

KAUSHAL

Stayed 2 nights in Jan 2026

4/10 Poor

Katherine

Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Sushant

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Very neat and tidy rooms. Also very spacious.
Stayed 1 night in Jan 2026

8/10 Good

Mark

Stayed 1 night in Jan 2026