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Terrasse Des Elephants

Property class: 4.5
4.5-star luxury hotel near Pub Street, connected to a shopping center

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Photo gallery for Terrasse Des Elephants

Outdoor pool
Pool
Standard Double Room
Standard Double Room, Pool View
Superior Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Sivatha Road / Road 9,, SIEM REAP, REP, -
  • Place, Old Market Area
    ‪1 min walk‬
  • Place, Pub Street
    ‪2 min walk‬
  • Place, Siem Reap Art Center Night Market
    ‪2 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪75 min drive‬

Room options

View all photos for Standard Double Room, Pool View

Standard Double Room, Pool View | Minibar, in-room safe, desk, rollaway beds (surcharge)

Standard Double Room, Pool View

  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, rollaway beds (surcharge)

Superior Double Room

  • City view
  • 516 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Roof, Pool View

Superior Roof, Pool View | Minibar, in-room safe, desk, rollaway beds (surcharge)

Superior Roof, Pool View

  • 516 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, rollaway beds (surcharge)

Standard Double Room

  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Poolside

Deluxe Double Room, Poolside | Minibar, in-room safe, desk, rollaway beds (surcharge)

Deluxe Double Room, Poolside

  • 603 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Siem Reap

Oceanside stay.With a stay at this Downtown Siem Reap hotel, you'll be steps from Artisans D'Angkor and Siem Reap Art Center Night Market. Old Market Area and Pub Street are also within half a mile (1 km).

What's nearby

  • Old Market Area - 1 min walk - 0.1 miles
  • Pub Street - 2 min walk - 0.1 miles
  • Siem Reap Art Center Night Market - 2 min walk - 0.1 miles
  • Phsar Chas Market - 3 min walk - 0.2 miles
  • Angkor Night Market - 7 min walk - 0.4 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 57 min drive

Restaurants

  • ‪Khmer Taste - ‬2 min walk
  • ‪X-Bar - ‬1 min walk
  • ‪Beatnik Speakeasy - ‬2 min walk
  • ‪Cheers - ‬2 min walk
  • ‪Bar 43 - ‬1 min walk

About this property

Terrasse Des Elephants

4.5-star luxury hotel near Pub Street, connected to a shopping center
Terrasse Des Elephants offers its guests a full-service spa, a waterslide, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and limo/town car service are available. An outdoor pool, a hot tub, and a rooftop terrace are also featured at the luxury Terrasse Des Elephants. An area shuttle and a shuttle from the airport to the hotel are available for a fee. Free self parking is available.

  • 1 building
  • 17 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1960
  • Childcare (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Coffee shop
  • Bar by the pool
Terrasse Des Elephants offers 17 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, and complimentary toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Family friendly

  • Bowling alley
  • DVD player
  • Free babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Airport pick-up shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Bowling alley
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Outdoor pool
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player
  • Pay movies

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Terrasse Des Elephants

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 12 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 9 per room
  • Rollaway bed fee: USD 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and JCB International.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Terrasse Eléphants Boutique Hotel Siem Reap
Terrasse Eléphants Boutique Hotel
Terrasse Eléphants Boutique Siem Reap
Terrasse Eléphants Boutique
Terrasse Des Elephants Hotel
Terrasse Des Elephants SIEM REAP
Terrasse Des Elephants Hotel SIEM REAP

Frequently asked questions

How close is Terrasse Des Elephants to the airport?

Terrasse Des Elephants is 28.9 mi (57-min drive) away from the Siem Reap Angkor Intl. Airport (SAI) airport, the closest popular airport to the property.

Does Terrasse Des Elephants have an airport shuttle?

Terrasse Des Elephants offers a shuttle from the airport to the hotel, for a charge of USD 9 per room.

Does Terrasse Des Elephants offer free breakfast?

Terrasse Des Elephants offers free breakfast every day from 6 AM to 10 AM.

Is there a casino at Terrasse Des Elephants?

No, there is no casino at this hotel.

What time is check-in at Terrasse Des Elephants?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Terrasse Des Elephants?

This hotel offers free self parking.

Does Terrasse Des Elephants have a pool?

Terrasse Des Elephants features an indoor pool and an outdoor pool.

Does Terrasse Des Elephants have a restaurant?

There are 2 onsite restaurants, offering options like Asian cuisine and al fresco dining.

Does Terrasse Des Elephants have a spa?

This hotel has a spa, which features aromatherapy, massages, and reflexology.

How close is Terrasse Des Elephants to downtown Siem Reap?

Terrasse Des Elephants is 0.2 mi away from Siem Reap.

Terrasse Des Elephants Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 47 reviews
Rating 8 - Good. 14 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À conseiller pour tous en quête de lieux insolites

Vraiment incroyable. Rien que la déco, c’est de la folie. Proche des commerces et des lieux animés pour couples ou en famille et surtout une piscine à découvrir :-)
Stayed 3 nights in Nov 2017
Verified review

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes Hotel im Zentrum

Gut gelegen, nahe dem Nachtmarkt und dem Psar Char sowie der Pubstreet, dennoch ruhig. Das Restaurant ist sehr gut. Das Hotelpersonal ist sehr freundlich und hilfsbereit, auch bei der Organisation von Trips zu den Tempeln und in die Umgebung von Siem Reap.
Stayed 5 nights in Oct 2017
Verified review

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Facilities broken in top suite room - poor service

Day 1) Some minibar drinks were already opened, and although asking, new ones never arrived. Then later that night heavy rain flooded the room to about 2cm of water, luckily not reaching our bags. In the morning we were greeted by a large (yet cute) mouse. Day2) after touring the temples we wanted to make use of the jacuzzi bath, only to find the hot water ran out after filling it only about 5cm. Thinking we could wait a few minutes for the hot water to return, we then noticed that the plug wasn't good enough and water was leaking straight out of the tub. We called maintenance who couldn't fix the issue and they suggested we use the other suite rooms jacuzzi, but that had the same problem. We weren't best pleased with this option and opted for a simple shower, which was also almost unusable as it had two temperatures scolding hot or cold. Again the other room didn't really solve this issue. Then the toilet broke. We waited by the pool (which has cloudy water) for three hours as maintenance worked in the room. Eventually we went up to check to find the room flooded again and maintainence gone. We phoned reception to ask if it was fixed, it wasn't, and we had to ask them to come back to clean the room. We were told we could use the toilet in another room, or change to a smaller room that smelled of damp. Had to negotiate a discount. Went to another hotel for $40 which had a special, that had wonderful facilities and service, and came with an excellent massage for two.
Stayed 2 nights in Oct 2017
Verified review

8/10 Good

Kohei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地最高のホテル

パブストリート、マーケットから近く、レストラン、ショッピングには便利でした。ホテルの内装は、顔のついた仏像？が部屋に置かれておりとてもユニークで面白いです。
Verified review

8/10 Good

Gustav

Liked: Cleanliness, property conditions & facilities, room comfort
Die absolut zentrale Lage und der charmant oldfashioned Stil sind etwas besonderes. Wir haben den Pool auf dem Dach sehr genossen. Die Auswahl auf der Frühstückskarte war ok. Das Wasserbecken im Zimmer produziert leider auch Mücken. Da wäre eine andere Ausstattung angeraten.
Verified review

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect situation, unique hotel

Top roof pool area is amazing. Room was quiet, even hotel is center of everything. Service and stuff was nice, kindfull, and great. Check in fast and also checkout. Top ten in Sihanoukville.
Verified review

2/10 Terrible

Liliana N

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel indeseable

Hotel muy viejo, sin higiene,sin personal en la recepción con mínima competencia. Fuimos 4 adultos y una niña de 8 años. Llegamos luego de un largo viaje no había una sola toalla en las dos habitaciones, nos dieron sucias de la pileta. Mosquitos te dan un RAID, una de las habitaciones no funcionaba el aire acondicionado 301,en la 302 la TV tapada con un papel negro. Sin rejilla el baño , un agujero y sin luz. Sábanas sucias. Baño abajo y cuarto arriba con un mosquitero que al moverlo el polvo nos produjo alergia, tiempo sin ser lavado.Una vasija con agua estancada habiendo insectos, el olor a humedad imposible. Mi hijo,esposa y nieta ese mismo día cambiaron de hotel. Al otro día teníamos que irnos a las 5 AM para ver el amanecer nos encontramos en la recepción con 2 muchachos durmiendo en el piso y no sabían del desayuno que debían tener en cajas para la excursión . Ese mismo día cambiamos de hotel. Agradecería pudiera este hotel ser auditado, no supera 2 estrellas y las fotos son absolutamente engañosas.La falta de limpieza, un tótem con agua circulante que ocupa toda la planta baja de la habitación produce aún más humedad. La oscuridad por lámparas rotas.Otro pasajero buscaba también otro hotel. No puede seguir siendo recomendado como de 4 estrellas
Verified review

6/10 Okay

abby

Liked: Cleanliness, staff & service, property conditions & facilities

위치는 최적. 가족끼리는 비추

위치는 씨엠립에서 두군데호텔다녔는데 위치면으로 좋습니다. 주변에 나이트마켓. 펍 스트리트. 있어요 근데 가족끼리의 여행은 비추입니다. 샤워시설이 오픈되어있어요. 후기대충읽고갔는데.. 좀 실수한거같더라고요. 그리고 샤워시설아래에 연못이있는데 물소리가 계속나고. 수도꼭지에서 물이 다 잠겨지지않아 예민한 분들에게는 비추이며 특히나 바로옆에서 아침부터 공사를 하느라 시끄럽습니다. 환기시키키도 어렵고 연못땜에 습도가높아서 작은 빨래거리가 잘 안마르고 냄새가 오래갑니다. 조식은 식사종류몇개중 주문형이며 끝에 과일을 디저트로 줍니다. 직원은 대체로 친절합니다.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique design

This place is amazing. Its right in the heart of pub street. A short tuk tuk drive to Angkor wat. The property is unique and well maintained.
Verified review

10/10 Excellent

Yiluan

Liked: Cleanliness, staff & service, room comfort

酒店交通便利

还是不错的，就是隔壁在装修 白天很吵 好在白天都出去转景点了！蚊子很厉害！
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Интересный дизайн, необычные номера. Отель в очень удобном месте, хороший бассейн. Требуется ремонт и обновление
Verified review

2/10 Terrible

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel répugnant à fuir

Chambre vieillot, hôtel sal literie immonde. Présence de cafard dans la chambre !! énorme pseudo fontaine ne fonctionnant pas et donnant lieu juste à une eau stagnante ( moustique) Chantier donnant à 3 metre de la chambre faisant un bruit terrible dès 6h du matin. Piscine avec une eau trouble d'ailleurs aucune personne osé s'y baigner. Jai pas mal voyagé je suis du genre à être conciliant mais là il sagit d'une véritable poubelle à fuir Seul point positif la gentillesse du personnel Je dispose de photos et de vidéos pour appuyer mes propos j'ai d'ailleurs fais une réclamation expedia. Pire hôtel de ma vie
Verified review

4/10 Poor

Louis

Disliked: Cleanliness, property conditions & facilities, room comfort

hôtel dans le centre de siem reap

Nous avions réservé cet hôtel en se fiant aux notes globales sur Expedia , malheureusement cela ne correspond pas du tout à l'état de l'établissement . Le bâtiment a , certes ,un certain charme , mais il est très mal entretenu . La piscine sur le toit est impraticable , le bar de la piscine désert . Les chambres sont nettoyées à la va-vite , de ce fait douteuses et poussiéreuses ,tâches etc etc , le frigo ne marche pas .Nous nous sommes vu attribués dans un premier temps une chambre dans laquelle il aurait été impossible de séjourner tant le bruit des travaux du bâtiment voisin ( à deux mètres) était fort .Nous avons eu une fuite d'eau venant du plafond dans la seconde à 7 h du matin . Je ne conseille pas cet hôtel .
Verified review

8/10 Good

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel

a Unique Cambodian Hotel , with specially decorated rooms!!! The breakfast was not so good for a 4 Star Hotel
Verified review

6/10 Okay

Pamela

You'll never stay at another unique designed hotel like this.
Verified review

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel

A very unique hotel, with unique very Cambodian style decor. We were upgraded to a better room , and enjoyed our stay!
Verified review

8/10 Good

Junghyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 위치

펍스트리트, 나이트마켓 등과 아주 가깝다. 실내에 앙코르 사원을 본뜬 샤워시설이 있는데 이국적이다. 조식도 맛있었으며 직원들도 친절했다. 조용하진 않은 편. 깨끗하면서도 번화가 근처에 있는 숙소를 원한다면 최적의 호텔. 리조트급의 시설을 원한다면 시엠립 외곽의 호텔을 찾는 편이 나음.
Verified review

4/10 Poor

Chris

Disliked: Property conditions & facilities, room comfort

Old and scary hotel.

Have to wait 2pm then get my room. Room was big but eerie due to many status inside the room. Making it dark. Bathroom is outside with just a curtain to cover. Breakfast was so plain. No lifts so you to carry the stuffs up.
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the pool and the shower

Everything was great. Rooms are funny just like the pictures. Floating showers over water features of Cambodian temples!
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

すべて良い！

ホテルの名前、外観、部屋、全て気に入りました。朝食もおいしい。スタッフは皆さん親切。場所は、とても便利。次回も泊まります。
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten einen sehr schönen Aufenthalt. Das Personal ist überaus freundlich und hilfsbereit. Auch das zugehörige Restaurant ist sehr empfehlenswert. Wir würden auf alle Fälle wieder hier buchen.
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A unique hotel

Wonderful hotel, feels like you're walking through a temple! The rooms are unique with a lovely private balcony and shower in the room! Maybe not great for sharing with a friend. The decor was as if you were in a temple. Great location, walking distance to nearby shops, cafes, restaurants and bars.
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveils, mystère et extravagance

Nous avons séjourné pour la deuxième fois dans cet hotel extraordinaire, ravis de retrouver le même émerveillement de nos premières impressions, charme intacte. Ames romantiques, ne manquez pas l'expérience de l'ambiance unique de cet hotel : son élégant immeuble colonial, sa piscine intime sur le toit, et la gentilesse de son équipe.
Verified review

10/10 Excellent

Swelly4

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good position in town

We liked the Colonial style, the staff were very good always ready to help, situated next to the old town it is a very short walk to eating places and shops, could not have been better, everyone was so friendly,
Verified review

8/10 Good

Kamen

Liked: Cleanliness, property conditions & facilities

You can't find a better location in Siem Reap

Location, location, location. This is what this hotel is all about. You're literally 5 minutes away from everything you might need - food, shops, markets, massages...Well, you might wait 20 minutes to get a beer at the swimming pool, but you really don't care as long as you're on vacation. There is no elevator, but the guys from the hotel always help with the luggage. The breakfast was surprisingly delicious, but we had to pay for the espresso