See all properties

ANA Crowne Plaza Niigata by IHG

4.0 star property
4-star hotel near Toki Messe

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Niigata by IHG

4 restaurants; breakfast, lunch, dinner, and brunch served
Minibar, in-room safe, desk, blackout drapes
Point of interest
Front of property
4 restaurants; breakfast, lunch, dinner, and brunch served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531
  • Place, Bandai Bridge
    ‪7 min walk‬
  • Place, Toki Messe
    ‪14 min walk‬
  • Place, Niigata City Performing Arts Center
    ‪5 min drive‬
  • Airport, Niigata (KIJ)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (Air Purifier)

Standard Room, 2 Twin Beds (Air Purifier) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Air Purifier)

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds (High Floor)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds (Top Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed (High Floor)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Room, 1 Queen Bed (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 Twin Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed (Mid Floor)

Standard Room, 1 Twin Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed (Mid Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds (High Floor)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Room, 2 Twin Beds (High Floor)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Mid Floor)

Standard Room, 1 Queen Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Mid Floor)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Mid Floor)

Standard Room, 2 Twin Beds (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Mid Floor)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Mid Floor)

Standard Room, 1 Double Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed (Mid Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Niigata

City center retreat .Within a 10-minute walk of this Chuo Ward hotel, you'll find Aizu Yaichi Memorial Museum and Pier Bandai. Also, Bandai Pavilion is within half a mile (1 km) and Befco Bakauke Observatory Room is within 2 miles (3 km).

What's nearby

  • Aizu Yaichi Memorial Museum - 3 min walk - 0.2 miles
  • Bandai Bridge - 7 min walk - 0.4 miles
  • Toki Messe - 14 min walk - 0.8 miles
  • Niigata City Performing Arts Center - 5 min drive - 2.3 miles
  • Niigata Prefectural Civic Centre - 5 min drive - 2.3 miles

Getting around

  • Niigata Station - 12 min walk
  • Niigata Airport (KIJ) - 19 min drive

Restaurants

  • ‪ラーメン二郎 新潟店 - ‬3 min walk
  • ‪マクドナルド 新潟万代店 - ‬3 min walk
  • ‪モスバーガー - ‬4 min walk
  • ‪中国料理 天壇 (Tendan) - ‬1 min walk
  • ‪Season Café - ‬1 min walk

About this property

ANA Crowne Plaza Niigata by IHG

4-star hotel near Toki Messe
There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Niigata by IHG. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Niigata hotel.

  • 182 guestrooms or units
  • 16 levels
  • 4 dining venues
  • Meeting rooms
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
ANA Crowne Plaza Niigata by IHG offers 182 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Lobby
APA Hotel & Resort Niigata Ekimae Odori
Chuo Ward
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,218 reviews
$46 nightly
The price is $51
Jun 14 - Jun 15
APA Hotel & Resort Niigata Ekimae Odori

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.
  • Cribs (infant beds) are available for JPY 1210 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210 per night
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

Frequently asked questions

How close is ANA Crowne Plaza Niigata by IHG to the airport?

ANA Crowne Plaza Niigata by IHG is 4.6 mi (19-min drive) away from the Niigata Airport (KIJ) airport, the closest popular airport to the property.

How much does it cost to stay at ANA Crowne Plaza Niigata by IHG?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Niigata by IHG on Jun 23, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ANA Crowne Plaza Niigata by IHG have an airport shuttle?

Airport shuttle services are not available at ANA Crowne Plaza Niigata by IHG.

Does ANA Crowne Plaza Niigata by IHG offer free breakfast?

Free breakfast isn’t provided at ANA Crowne Plaza Niigata by IHG, but buffet breakfast is offered for a fee of JPY 3000 per person. It's available every day from 6 AM to 10 AM.

Is there a casino at ANA Crowne Plaza Niigata by IHG?

No, there is no casino at this hotel.

What time is check-in at ANA Crowne Plaza Niigata by IHG?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at ANA Crowne Plaza Niigata by IHG?

Free parking is not available at this hotel. Self parking is available for JPY 1200 per day.

Does ANA Crowne Plaza Niigata by IHG have a pool?

ANA Crowne Plaza Niigata by IHG does not have a pool.

Does ANA Crowne Plaza Niigata by IHG have a restaurant?

There are 4 onsite restaurants, offering options like Japanese cuisine, brunch, and light fare.

Does ANA Crowne Plaza Niigata by IHG have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy, massages, and reflexology.

How close is ANA Crowne Plaza Niigata by IHG to downtown Niigata?

ANA Crowne Plaza Niigata by IHG is 1.3 mi away from Niigata.

ANA Crowne Plaza Niigata by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 483 out of 861 reviews
Rating 8 - Good. 289 out of 861 reviews
Rating 6 - Okay. 57 out of 861 reviews
Rating 4 - Poor. 23 out of 861 reviews
Rating 2 - Terrible. 9 out of 861 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay. Large comfortable room with great views over the city. Friendly staff. A bit of a walk from the station but close to a large shopping centre.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hiroyuki

Liked: Cleanliness, property conditions & facilities
Good location, good room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to the shopping area… very nice breakfast in the morning…enjoyed my stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tjung-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff, nice location.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay all around

Nice stay all around, with ample parking across the road.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

JIANDONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with very good service.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast menu was great. All service personnel we interacted with were outstanding. American hotel workers should be trained by their Japanese counterparts.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Magladelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT STAFF
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing and the English support from the staff was top class.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very delicious and well presented, nice hotel staff, gracious.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

GAHYE

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chee Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style hotel with top class service.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kubilay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with clean and nice rooms. Also a gym where you can work out.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Yi-han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price for a room with 3 beds
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing place.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Wai Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very helpful and nice
Stayed 3 nights in Mar 2023
Verified

8/10 Good

junichi

Liked: Amenities
good service, exellent staff courtesy
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view from the Windows, clean & quite high quality.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and professional!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

We decided to walk to the hotel from Niigata Station, not realizing it was about to rain. It was a downpour by the time we got to the lobby, but one of the staff saw us coming and met us with dry towels at the door! It was so thoughtful! And that was just the start of great service. We loved our stay and will definitely come again!
Stayed 2 nights in Aug 2025