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Hotel New Otani Hakata

4.0 star property
Hotel near Canal City Hakata in Fukuoka

Choose dates to view prices

Photo gallery for Hotel New Otani Hakata

Exterior
Living area
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
1 bedroom, in-room safe, desk, iron/ironing board
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004
  • Tenjin Underground Mall
    ‪10 min walk‬
  • Canal City Hakata
    ‪10 min walk‬
  • Marine Messe Fukuoka
    ‪3 min drive‬
  • Fukuoka (FUK)
    ‪5 min drive‬

Room options

View all photos for Moderate Double Room Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room Smoking - Breakfast Included

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Room, Non Smoking

Living area

Japanese Room, Non Smoking

  • 850 sq ft
  • Sleeps 8
  • 4 Twin Futons

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room, Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Smoking - Breakfast Included

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin with Extra Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 280 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double Room, Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Non Smoking - Breakfast Included

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Double Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Semi Double Room Non Smoking - Breakfast Included

  • 279 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room Smoking - Breakfast included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room Smoking - Breakfast included

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room (Breakfast Included)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room (Breakfast Included)

  • 570 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room, Non Smoking (Breakfast Included)

  • 570 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use), Smoking

8.0 out of 10
Very good
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Suite Double Room

Corner Suite Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Corner Suite Double Room

  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Room Non Smoking - Breakfast Included

Living area

Japanese Room Non Smoking - Breakfast Included

  • 850 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Moderate Double Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room Non Smoking - Breakfast Included

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin (Breakfast) Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin Triple Use (Breakfast) Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Connecting Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Connecting Room, Non Smoking

  • 646 sq ft
  • Sleeps 8
  • 4 Twin Beds

View all photos for Moderate Twin (Breakfast) Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 570 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • 570 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room, Smoking

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House

1 bedroom, in-room safe, desk, iron/ironing board

Run of House

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 6
  • 2 Twin Beds

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Exterior

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4.6 out of 5, Wonderful, 1,007 reviews
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About the neighborhood

Fukuoka

Heart of Fukuoka.Your stay at this Chuo Ward hotel places you within 2 miles (3 km) of Canal City Hakata and Port of Hakata. Yanagibashi Rengo Market and Tenjin Underground Mall are also within half a mile (1 km).

What's nearby

  • Tenjin Underground Mall - 10 min walk - 0.5 miles
  • Canal City Hakata - 10 min walk - 0.6 miles
  • Hakataza Theatre - 20 min walk - 1.0 mile
  • Port of Hakata - 3 min drive - 2.1 miles
  • Marine Messe Fukuoka - 3 min drive - 2.3 miles

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka Airport (FUK) - 13 min drive

Restaurants

  • ‪ナマステ堂 - ‬4 min walk
  • ‪やま中ホテルニューオータニ店 - ‬1 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪BISTRO LA ATORI - ‬9 min walk
  • ‪釜山亭薬院 - ‬2 min walk

About this property

Hotel New Otani Hakata

Hotel near Canal City Hakata in Fukuoka
There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Hotel New Otani Hakata. Parking is available for a fee.

Smoking is allowed in designated areas at this Fukuoka hotel.

  • 372 guestrooms or units
  • 14 levels
  • 4 dining venues
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hotel New Otani Hakata offers 372 accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Reception

THE BASICS FUKUOKA

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 1,705 reviews
$90 nightly
The price is $99
Jul 6 - Jul 7
All taxes and fees included in total
THE BASICS FUKUOKA

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 2,000 for children
  • 4 restaurants
  • A bar/lounge

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 2000 for children
  • Self parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

Additional fees apply to children 4-12 years old for breakfast.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

How close is Hotel New Otani Hakata to the airport?

Hotel New Otani Hakata is 3.1 mi (13-min drive) away from the Fukuoka Airport (FUK) airport, the closest popular airport to the property.

Does Hotel New Otani Hakata have an airport shuttle?

Airport shuttle services are not available at Hotel New Otani Hakata.

How close is Hotel New Otani Hakata to the beach?

This hotel is 4.6 mi (20-min drive) from Momochi Beach and 9.4 mi (26-min drive) from Gan'nosu Hana. Don't forget your sunscreen!

Does Hotel New Otani Hakata offer free breakfast?

Free breakfast isn’t provided at Hotel New Otani Hakata, but buffet breakfast is offered for a fee of JPY 3500 for adults and JPY 2000 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Hotel New Otani Hakata?

No, there is no casino at this hotel.

What time is check-in at Hotel New Otani Hakata?

Check-in start time: 2 PM; Check-in end time: 2 AM.

Is there free parking at Hotel New Otani Hakata?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per day.

Does Hotel New Otani Hakata have a pool?

Hotel New Otani Hakata does not have a pool.

Does Hotel New Otani Hakata have a restaurant?

Hotel New Otani Hakata is home to Sembazuru, which features Japanese cuisine.

Does Hotel New Otani Hakata have a spa?

There are no spa services available at this hotel.

How close is Hotel New Otani Hakata to downtown Fukuoka?

Hotel New Otani Hakata is 0.6 mi away from Fukuoka.

Hotel New Otani Hakata Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 643 out of 1020 reviews
Rating 8 - Good. 282 out of 1020 reviews
Rating 6 - Okay. 73 out of 1020 reviews
Rating 4 - Poor. 16 out of 1020 reviews
Rating 2 - Terrible. 6 out of 1020 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HAO

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service received from the hotel staffs and they also speak my language ( while most doesn’t speak English )
Stayed 1 night in Mar 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the one of the best hospitality from this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

darin, Honolulu

Stayed 4 nights in Mar 2025

8/10 Good

darin, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 supermarket within 2 minutes walk I like Fuku Market they have fresh fish and other seafood delights plus local foods, Sunny Market is open 24 hours. Friendly staff only drawback is they give only one metal key, so only vanity light is operational without key in power box. Watanabe Dori subway less than 2 minutes on the right side of Hotel very convenient to traveling to Hakata or Tenjin.
Stayed 1 night in Mar 2025

8/10 Good

Chee Vui

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean. Staffs are friendly, helpful and polite. Easy access to public transports.
Stayed 5 nights in Feb 2025

8/10 Good

Martin P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic

Classic old-style 5-star hotel. Great service, clean and comfortable. Just some of the design features around room and lobby facilities starting to look a little bit old world.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chee Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel

We will return to stay if we returned to Fukuoka.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kwangwook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Miyuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional !!
Stayed 3 nights in Dec 2024

10/10 Excellent

Miyuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are so polite and professional. Thank you for the hospitality.
Stayed 1 night in Dec 2024

8/10 Good

Yuk Ling

Stayed 2 nights in Jan 2025

10/10 Excellent

Eufemia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
spacious room
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

??

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel for service and friendly/helpful staff. The Japanese breakfast is a must ;-)
Stayed 3 nights in Dec 2024

10/10 Excellent

RYOKO

Stayed 7 nights in Nov 2024

10/10 Excellent

Lovelyn Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good service. Watanabe station just at the doorstep and lots of konbinis nearby. The hotel is showing its age, and the in-room wi-fi is practically non-existent.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sumin

Stayed 2 nights in Dec 2024

10/10 Excellent

Tomiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional and helpful. I’d stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Hye

Stayed 3 nights in Oct 2024

10/10 Excellent

Danette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service provided Taxis, takubin, amenities, very service oriented
Stayed 3 nights in Oct 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Nga Woon

Stayed 4 nights in Aug 2024