Wyndham Grand Shenzhen

4.5 star property
4.5-star luxury hotel near Shenzhen Convention and Exhibition Center, connected to a shopping center

Choose dates to view prices

Photo gallery for Wyndham Grand Shenzhen

Lobby sitting area
Lobby
Premium bedding, down comforters, minibar, in-room safe
Front of property
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
2009 Caitian Road, Futian District, Shenzhen, Guangdong, 518033
  • Shenzhen Convention and Exhibition Center
    ‪12 min walk‬
  • Coco Park Shopping Center
    ‪2 min drive‬
  • Huanggang Border Crossing
    ‪2 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪23 min drive‬

Room options

Superior Room, 1 King Bed, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 6
  • 1 King Bed

Deluxe Apartment, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Twin Bed, Accessible, Smoking

  • City view
  • Sleeps 3
  • 1 Twin Bed

Deluxe Suite, 1 King Bed, Non Smoking

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking (Upper Floor)

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed, Non Smoking, City View

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Themed Room (King Bed)

  • Sleeps 2
  • 1 King Bed

Executive Queen Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe Suite King Bed Room

  • Sleeps 2
  • 1 King Bed

B.Duck room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Bed Room

  • Sleeps 2
  • 2 Double Beds

Grand Deluxe Apartment Room

  • Sleeps 2
  • 1 King Bed

Boutique Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Superior Twin Bed Room

  • Sleeps 2
  • 2 Double Beds

Deluxe Suite King Bed Room

  • Sleeps 2
  • 1 King Bed

Paul Frank Family Theme Room

  • Sleeps 2
  • 1 King Bed

Presidential Suite Room

  • Sleeps 2
  • 1 King Bed

Club Suite King Bed Room

  • Sleeps 2
  • 1 King Bed

Themed Room

  • Sleeps 2
  • 1 King Bed

Superior King Bed Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Bed Room

  • Sleeps 2
  • 1 King Bed

Heka AI Deep Sleep Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Shenzhen

City center stay.Your stay at this Futian hotel places you within 2 miles (3 km) of Shenzhen Convention and Exhibition Center and Shenzhen Central Park. Huanggang Border Crossing and Shenzhen Civic Center are also within 2 miles (3 km).

What's nearby

  • Shenzhen Convention and Exhibition Center - 12 min walk - 0.7 miles
  • Coco Park Shopping Center - 2 min drive - 1.1 miles
  • Huanggang Border Crossing - 2 min drive - 1.5 miles
  • Huaqiangbei - 3 min drive - 1.8 miles
  • Luohu Port - 10 min drive - 4.3 miles

Getting around

  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Gangxia North Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 35 min drive

Restaurants

  • ‪深圳景轩酒店 - ‬1 min walk
  • ‪玉壶茶馆 - ‬1 min walk
  • ‪馨缘茶艺馆 - ‬2 min walk
  • ‪唯一化妆品有限公司 - ‬6 min walk
  • ‪法国机械服务有限公司 - ‬6 min walk

About this property

Wyndham Grand Shenzhen

4.5-star luxury hotel near Shenzhen Convention and Exhibition Center, connected to a shopping center
Wyndham Grand Shenzhen offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the luxury Wyndham Grand Shenzhen. A train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

  • 268 guestrooms or units
  • 35 levels
  • Meeting rooms
  • 560 sq m of conference space
  • Built in 2014
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wyndham Grand Shenzhen offers 268 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Family friendly

  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 120 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 120 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen
Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen Shenzhen
Wyndham Grand Shenzhen Hotel Shenzhen

Frequently asked questions

How close is Wyndham Grand Shenzhen to the airport?

Wyndham Grand Shenzhen is 29.1 mi (50-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Grand Shenzhen?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Wyndham Grand Shenzhen on Jun 9, 2025 start from $100.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Grand Shenzhen have an airport shuttle?

Airport shuttle services are not available at Wyndham Grand Shenzhen.

How close is Wyndham Grand Shenzhen to the beach?

This hotel is 18.4 mi (42-min drive) from Golden Beach.

Does Wyndham Grand Shenzhen offer free breakfast?

Free breakfast isn’t provided at Wyndham Grand Shenzhen, but buffet breakfast is offered for a fee of CNY 120 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Wyndham Grand Shenzhen?

No, there is no casino at this hotel.

What time is check-in at Wyndham Grand Shenzhen?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Wyndham Grand Shenzhen?

This hotel offers free self parking.

Does Wyndham Grand Shenzhen have a pool?

Wyndham Grand Shenzhen features an indoor pool.

Does Wyndham Grand Shenzhen have a restaurant?

Yes, there is a restaurant on site.

Does Wyndham Grand Shenzhen have a spa?

There are no spa services available at this hotel.

How close is Wyndham Grand Shenzhen to downtown Shenzhen?

Wyndham Grand Shenzhen is 0.9 mi away from Shenzhen.

Wyndham Grand Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 553 reviews
Rating 8 - Good. 175 out of 553 reviews
Rating 6 - Okay. 41 out of 553 reviews
Rating 4 - Poor. 16 out of 553 reviews
Rating 2 - Terrible. 10 out of 553 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very big and spacious, not to mention comfortable too!
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay in this wonderful hotel!
Stayed 3 nights in Feb 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
This is at best a 3 star property. “Executive” lounge and offerings were a joke. It exists, but does not live up the star rating. First room smelled of smoke even though whole floor was non-smoking. Requested a rollaway bed - less comfortable than the sofa, it bowed down like a hammock. Concierge could point to area restaurants, but not much else. Only benefit is proximity to MRT station and several shopping malls including IN TOWN which had great food options. Will skip this property and other Wyndhams going forward. Terrible experience for family trip
Stayed 2 nights in Dec 2024

6/10 Okay

Yen Fei

Stayed 3 nights in Dec 2024

10/10 Excellent

taige

Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!
Stayed 5 nights in Oct 2024

6/10 Okay

Constantine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Enforcement of rule/regulation. I requested and got a non-smoking room on a non-smoking floor. But my first afternoon nap was interrupted by a strong cigaret smoke that poured in from the connected room next door. When I questioned the smoke detector system, the staff lightly mentioned that it was not functional. This is a safety issue! And when I pointed out the notice of government regulation on non-smoking and fine of 500 yen, the manager responded that they had no authority to stop the offender! Is it not the right of property owner to enforce regulation within their property? The safety deposit box has a hole for a power line connecting the inside of the box to the outside socket. What happens if there is a power outage? Can't open the box or the box will open by itself? Weird - I have never seen anything like this in 60 years of travelling. The room is rather dimmed. The house keeping staff is wonderful - friendly and helpful!
Stayed 6 nights in Oct 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in this vibrant city
Stayed 2 nights in Sep 2024

8/10 Good

Marjory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Shenzen. Close to the Hong Kong Futian border crossing.
Stayed 1 night in Sep 2024

6/10 Okay

YANG HYUN

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jain, TWP Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a cigarette smell in the room. Although staff spray some air refresher, still can smell it
Stayed 5 nights in Aug 2024

10/10 Excellent

Jain, TWP Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has some smell of cigerette smoking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the city center. Front desk staff upgraded us. Thank you guys
Stayed 1 night in Aug 2024

10/10 Excellent

Cheuk Wai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location for everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mahesh, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Room Size, City View
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very plush hotel in Shenzhen CBD. Huge room with big floor to ceiling windows and an exceptionally comfortable Emporer size bed! Very good value. Only 1 night unfortunately , but would stay again next to time Shenzhen.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

taige

Stayed 1 night in Jul 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

WAN YI

Liked: Cleanliness, amenities
Nothing
Stayed 2 nights in Mar 2024

8/10 Good

Chin kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Shenzhen

The hotel is located in a very convenient place, just outside the Subway access. The surrounding is also very easy to get food… very happy with my choice of this hotel..
Stayed 3 nights in Mar 2024

10/10 Excellent

Bei Shan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walking distance to the exhibition convention centre, and nearby amenities was good too. The service from the hotel staffs was very good, they will go the extra miles to assist their customers. Will definitely return again.
Stayed 4 nights in Mar 2024

8/10 Good

KAM HUNG MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Yang

Business traveler
Liked: Cleanliness, staff & service

Good to stay

The Hotel location and Service is ok, no such amazing, also not such bad. It is good for business stay, except the air-condition is so noise at night.
Stayed 2 nights in Feb 2024

10/10 Excellent

Pachiraya

Stayed 3 nights in Dec 2023