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Crowne Plaza Festival City, an IHG Hotel

5.0 star property
Family-friendly 5-star hotel near Dubai Festival City Mall

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Crowne Plaza Festival City, an IHG Hotel

Photo gallery for Crowne Plaza Festival City, an IHG Hotel

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
View from room
BBQ/picnic area
View from room

Overview of Crowne Plaza Festival City, an IHG Hotel

Reviews
9.4

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Dubai Festival City, Dubai
  • Popular LocationDubai Festival City Mall9 min walk
  • Popular LocationDubai Creek3 min drive
  • Popular LocationCity Centre Deira6 min drive
  • AirportDubai (DXB-Dubai Intl.)9 min drive

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, View (Waterfront View)

  • 388 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, View (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds, View (Waterfront View)

  • 355 sq ft
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, View (Waterfront View)

Suite, 1 King Bed, View (Waterfront View) | Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, View (Waterfront View)

  • 893 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, View (Waterfront View)

  • 355 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, View (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, View (Waterfront View)

  • 366 sq ft
  • Water view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Room
InterContinental Dubai Festival City, an IHG Hotel
Pool
Spa
Free airport shuttle
Kids pool
4.6 out of 5, Wonderful, (538)
The price is $227
per night
$284 total
includes taxes & fees
May 15 - May 16
InterContinental Dubai Festival City, an IHG Hotel

About the neighborhood

Dubai

Dubai Festival City stay.With a stay at this Dubai Festival City hotel, you'll be within a 10-minute walk of Dubai Festival City Mall.

What's nearby

  • Dubai Festival City Mall - 9 min walk
  • Dubai Creek - 3 min drive
  • City Centre Deira - 6 min drive
  • Dubai World Trade Centre - 8 min drive
  • Dubai Mall - 10 min drive

Getting around

  • Al Jadaf Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 10 min drive

Restaurants

  • Intercontinental Club Lounge - 1 min walk
  • Hard Rock Cafe - 5 min walk
  • مطعم ومقهى الفنار - 14 min walk
  • Belgian Beer Cafe Dubai Festival City
  • Marks & Spencer Cafe - 5 min walk

About this property

Crowne Plaza Festival City, an IHG Hotel

Family-friendly 5-star hotel near Dubai Festival City Mall
Crowne Plaza Festival City, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. A children's pool, a spa tub, and a sauna are also featured at the luxury Crowne Plaza Festival City, an IHG Hotel. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport at scheduled times are free. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

  • 316 guestrooms or units
  • 19 levels
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Crowne Plaza Festival City, an IHG Hotel offers 316 accommodations with minibars and safes. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Spa InterContinental has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Children's pool
  • Free area shuttle
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free airport drop-off shuttle from 6:00 AM to midnight at scheduled times
  • Free area shuttle up to 10 km
  • Area shuttle
  • Free train station pick-up and drop-off shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 112 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Plasma TV with premium channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 112 per person
  • Rollaway bed fee: AED 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City, an IHG Hotel Hotel
Crowne Plaza Festival City, an IHG Hotel Dubai
Crowne Plaza Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

How close is Crowne Plaza Festival City, an IHG Hotel to the airport?

Crowne Plaza Festival City, an IHG Hotel is 3.3 mi (10-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Festival City, an IHG Hotel?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Festival City, an IHG Hotel on May 30, 2024 start from $87.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Festival City, an IHG Hotel have an airport shuttle?

Crowne Plaza Festival City, an IHG Hotel offers a free shuttle from the hotel to the airport, available from 6:00 AM to midnight at scheduled times.

How close is Crowne Plaza Festival City, an IHG Hotel to the beach?

This hotel is 8 mi (17-min drive) from Al Mamzar Beach and 8 mi (19-min drive) from La Mer North Beach. Don't forget your sunscreen!

Does Crowne Plaza Festival City, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Festival City, an IHG Hotel, but buffet breakfast is offered for a fee of AED 112 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Crowne Plaza Festival City, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Festival City, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Festival City, an IHG Hotel?

This hotel offers free self parking and valet parking.

Does Crowne Plaza Festival City, an IHG Hotel have a pool?

Crowne Plaza Festival City, an IHG Hotel features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Crowne Plaza Festival City, an IHG Hotel have a restaurant?

Crowne Plaza Festival City, an IHG Hotel is home to Zaytoun, which features Mediterranean cuisine, a poolside location, and al fresco dining.

Does Crowne Plaza Festival City, an IHG Hotel have a spa?

Pamper yourself with a day at Spa InterContinental, where you can enjoy body wraps, facials, and body treatments.

How close is Crowne Plaza Festival City, an IHG Hotel to downtown Dubai?

Crowne Plaza Festival City, an IHG Hotel is 4.4 mi away from Dubai.

Crowne Plaza Festival City, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 702 out of 972 reviews" "
Rating 8 - Good. 216 out of 972 reviews" "
Rating 6 - Okay. 30 out of 972 reviews" "
Rating 4 - Poor. 12 out of 972 reviews" "
Rating 2 - Terrible. 12 out of 972 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mangroo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Hotel
we had a great family time and staffs are very welcoming.
Stayed 6 nights in Jan 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pace to stay in Dubai
All so good! Room, service, restaurants and breakfast. People kindness. Perfect place to stay.
Stayed 8 nights in Jan 2024

10/10 Excellent

Lawrence A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

OLGA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were moved from the Crown Plaza Festival to the Intercontinental Hotel Festival Dubai City because our room was not ready to move in. Booking was made 3 months prior. We were very upset. But, when we saw our room there, we were very happy! Very beautiful place to stay, very clean, very nice and kind staff. So delicious breakfast, lunch, and dinner. Highly recommend the Intercontinental Hotel Festival Dubai City and would love to stay again!
Stayed 9 nights in Jan 2024

10/10 Excellent

Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel and service.
Hotel is best and the front desk person Ahmed was very very helpful and polite.
Stayed 1 night in Jan 2024

10/10 Excellent

Charlenette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to Dubai to celebrate a milestone birthday. When I tell you, from the moment, I walked in the staff was helpful and generous. I was upset up on arrival because of the private taxi company at the airport told me that Crowne Plaza didn’t have a shuttle service & price gauged us for a grip for a 5 minute ride. Please call them & verify first before giving into the pressure. The front desk staff could see I was visibly upset, & offered an upgrade. It didn’t put my money back in my pocket, but it was a sweet spot to land. The staff was extremely accommodating to all of our needs, big and small
Stayed 5 nights in Dec 2023

10/10 Excellent

Sholeh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean . Amazing breakfast. Easy access to airport and malls .
Stayed 6 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights over new year. Wonderful.
Stayed 5 nights in Dec 2023

10/10 Excellent

TONY

Stayed 5 nights in Dec 2023