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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel near Wilderness at the Smokies in Sevierville

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Restaurant
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Dolly Parton Statue
    ‪2 min drive‬
  • Place, Wilderness at the Smokies
    ‪2 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(93 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(78 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

King Room

  • Sleeps 2

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About the neighborhood

Sevierville

Heart of Sevierville.You'll find Dolly Parton Statue and Wilderness at the Smokies within 2 miles (3 km) of this hotel. Wild WaterDome and Sevierville Community Center and Civic Center are also within 2 miles (3 km).

What's nearby

  • Floyd Garrett's Muscle Car Museum - 11 min walk - 0.6 miles
  • Dolly Parton Statue - 2 min drive - 1.1 miles
  • Wilderness at the Smokies - 2 min drive - 1.3 miles
  • Soaky Mountain Waterpark - 3 min drive - 1.5 miles
  • Wild WaterDome - 3 min drive - 1.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬20 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪Waffle House - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel near Wilderness at the Smokies in Sevierville
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Sevierville. Free self parking is available.

This Sevierville hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

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  • Parking included
  • Free WiFi
  • Air conditioning
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Mar 16 - Mar 17
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

How close is SureStay Plus Hotel by Best Western Sevierville to the airport?

SureStay Plus Hotel by Best Western Sevierville is 31.7 mi (46-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on Mar 16, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Sevierville have an airport shuttle?

Airport shuttle services are not available at SureStay Plus Hotel by Best Western Sevierville.

Does SureStay Plus Hotel by Best Western Sevierville offer free breakfast?

Yes, SureStay Plus Hotel by Best Western Sevierville offers free breakfast.

Is there a casino at SureStay Plus Hotel by Best Western Sevierville?

No, there is no casino at this hotel.

What time is check-in at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at SureStay Plus Hotel by Best Western Sevierville?

This hotel offers free self parking.

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

SureStay Plus Hotel by Best Western Sevierville features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.The pool is closed seasonally each year from October 30 to May 22.

Does SureStay Plus Hotel by Best Western Sevierville have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel by Best Western Sevierville to downtown Sevierville?

SureStay Plus Hotel by Best Western Sevierville is 1 mi away from Sevierville.

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 528 out of 1099 reviews
Rating 8 - Good. 277 out of 1099 reviews
Rating 6 - Okay. 149 out of 1099 reviews
Rating 4 - Poor. 80 out of 1099 reviews
Rating 2 - Terrible. 65 out of 1099 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Caylee

Stayed 1 night in Dec 2025

4/10 Poor

daniel

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
terrible room..bathroom was in dire need of repair...breakfast was also bad.very limited.. items not replenished..
Stayed 3 nights in Nov 2025

8/10 Good

Annabelle, lawrenceburg

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2025

8/10 Good

Randall Mark

Liked: Cleanliness, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Oct 2025

8/10 Good

Dorothy

Stayed 1 night in Dec 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
clean and staff was very helpful and nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable bed
Stayed 3 nights in Nov 2025

2/10 Terrible

ANGELLE

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The first night we checked in we called up front saying that we needed new sheets and things for the bed because they had blood stains that had went through the whole bedding. The guy said he cant do anything about it but we can go back to the front desk and get some new sheets. My husband went down to get the bag and the guy threw it at him. I find this type of cleanliness and attitude very u professional.
Stayed 6 nights in Nov 2025

10/10 Excellent

Cin

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay for a quick mountain trip. Clean and comfortable. Affordable
Stayed 2 nights in Nov 2025

10/10 Excellent

Shelagh

Stayed 1 night in Dec 2025

8/10 Good

Todd M., Gonzales

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff was great!!! The room was clean. Everything was great except the breakfast. Granted it was free but there was very little to choose from and the quality of the food was not good. We wound up having to go out and pay for breakfast everyday because it was so bad. If you don't ake that into account. We had a great stay for the money here.
Stayed 7 nights in Oct 2025

8/10 Good

Jennifer

Stayed 2 nights in Nov 2025

10/10 Excellent

Bobby

Stayed 1 night in Nov 2025

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and the staff was friendly. Our room was pretty small but served the purpose of what we needed it for....
Stayed 2 nights in Nov 2025

6/10 Okay

Christina

Liked: Cleanliness, staff & service
Our room could certainly use some TLC. The shower curtain rod was falling down, so the curtain wouldn’t stay where you put it. The tub drain needed to be unclogged. The safety lock on the door was missing the half attached to the actual door, so it was useless.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tiffani

Stayed 1 night in Nov 2025

2/10 Terrible

Oscar

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs
Stayed 1 night in Nov 2025

2/10 Terrible

Christine

Disliked: Staff & service
It took 45 minutes for a person to come to the front desk I wasn’t the only one just standing there waiting then I man that worked there but could check no one in called me and the other customers liers for say we had been there that long and I even called the front desk phone in an attempt to get someone up front but nothing
Stayed 1 night in Nov 2025

8/10 Good

Fabiola

Stayed 1 night in Nov 2025

10/10 Excellent

Mary, Louisville

Stayed 2 nights in Nov 2025

2/10 Terrible

timothy

Disliked: Cleanliness, amenities
Horrible!!! Woke up at 3am with 25 degree temp outside and no heat. The bathroom sink would not drain properly. You had to wait 10 minutes then turn the water on and wait again. The lights did not work. The tub dripped water the entire time. The floor was flithy. dirty. Told them when we left their response was to say they wrote it down . Will not ever be back.
Stayed 2 nights in Nov 2025

8/10 Good

Joanne

Traveled with partner
They are lacking on staff as it was difficult to find someone at the front desk nor did they answer the front desk phone. Their staff is used for cleaning and whatever else, also. They have some maintenance issues and the place had a lot of families so it was not a quiet place day or night. Overall, the location is convenient, the staff is friendly, the parking is well lit, the breakfast, juices and coffee are good according to my husband. I only grabbed breakfast 1day although it came with our booking. The breakfast area was kept very clean by the staff in charge.
Stayed 7 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Erek

Stayed 1 night in Nov 2025