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Hotel Description

Family-friendly 5-star hotel near Goodmorning City

Central Seoul getaway

Within a 10-minute walk of this Jung-gu hotel, you'll find Goodmorning City and Dongdaemun Design Plaza. Dongdaemun History and Culture Park and Doota Mall are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an indoor pool, and a spa tub. There's fun for all ages with a free kid's club and a playground, and families will appreciate the onsite laundry facilities. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and an area shuttle.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$147* Per night/room May 16 - May 17

Studio, 1 King Bed (Residence)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Novotel Ambassador Seoul Dongdaemun Hotels & Residences ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Everyone (1)
5 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 12, 2021 by 노보텔 앰배서더 서울 동대문 호텔 & 레지던스

노보텔 앰배서더 서울 동대문 호텔 & 레지던스에 방문해주셔서 감사합니다. 고객님의 소중한 시간 내시어 투숙 후기 공유해주셔서 감사드리며 다음에도 좋은 서비스로 찾아뵙겠습니다. 감사합니다.

About the Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Location 238 Euljiro, Seoul, KR 04561

Renovations + Closures

The following facilities or services will be unavailable from April 2 2024 to April 2 2024 (dates subject to change):

  • Children's club
  • Fitness facilities
  • Swimming pool

Property Features

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers its guests a seasonal outdoor pool, an indoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 4 meeting rooms are available. Event space at this hotel measures 3552 square feet (330 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the luxury Novotel Ambassador Seoul Dongdaemun Hotels & Residences. An area shuttle within 3 kilometers and a shopping center shuttle are free. Limited free parking is available on a first-come, first-served basis. This 5-star Seoul hotel is smoke free.

  • 523 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3552 sq ft of conference space
  • 330 sq m of conference space
  • Built in 2018
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Seoul Station (3.6 km / 2.3 mi)
  • Metro station: Dongdaemun History and Culture Park Station (0.4 km / 0.2 mi)
  • Property shuttles: Free area shuttle within 3 kilometers and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Extra futon mattress (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

The Deli - This delicatessen serves brunch and light fare. Open daily.

Gourmet Bar - This lobby lounge serves light fare only. Open daily.

Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Spa Services

Public bath/onsen services include an indoor public bath (no minerals).

  • Indoor public bath (no mineral springs)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.

Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.

Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a security system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 10 AM-6 PM on Monday-Thursday, and 10 AM-9:30 PM on Friday-Sunday.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines CESCO (S. Korea)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Ambassador Seoul Dongdaemun Hotels Hotel
  • Novotel Ambassador Dongdaemun Hotels Hotel
  • Novotel Ambassador Seoul Dongdaemun Hotels
  • Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
  • Novotel Ambassador Seoul Dongdaemun Hotels Residences
  • Novotel Ambassador Seoul Dongdaemun Hotels Hotel
  • Novotel Ambassador Dongdaemun Hotels Hotel
  • Novotel Ambassador Seoul Dongdaemun Hotels
  • Novotel Ambassador Dongdaemun Hotels
  • Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
  • Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
  • Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

You should know

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.