Hotel Neue Post

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Exterior
Property video
Hot stone massages, Swedish massages, sports massages, 1 treatment room
Hot stone massages, Swedish massages, sports massages, 1 treatment room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Hauptstraße 400, Mayrhofen, Tirol, 6290
  • Place, Congress Zillertal - Europahaus Mayrhofen
    ‪1 min walk‬
  • Place, Erlebnisbad Mayrhofen
    ‪8 min walk‬
  • Place, Penkenbahn Gondola
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪73 min drive‬

Room options

Doppelzimmer Berglust

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Doppelzimmer Berglust mit Balkon

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite Berglust

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Vital Suite Berglust

  • Mountain view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite Landleben

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Juniorsuite Grinberg mit Balkon

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Juniorsuite Bergjuwel mit Balkon

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Deluxe Doppelzimmer ohne Balkon

  • Mountain view
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Deluxe Doppelzimmer mit Balkon

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Familienzimmer

  • Mountain view
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Juniorsuite Post

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Poolsuite

  • Mountain view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Poolsuite Deluxe

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Junior Suite Swiss stone pine

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Juniorsuite Zirbe with balcony

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Familiensuite Zirbe Deluxe

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Mayrhofen

Winter getaway.At this hotel, you'll be steps from Congress Zillertal - Europahaus Mayrhofen and within a 10-minute walk of Erlebnisbad Mayrhofen. Also, Penkenbahn Gondola is within half a mile (1 km) and Zillertal Dairy is within 2 miles (3 km).

What's nearby

  • Hauptstraße - 1 min walk - 0.0 miles
  • Zillertal - 1 min walk - 0.0 miles
  • Congress Zillertal - Europahaus Mayrhofen - 1 min walk - 0.1 miles
  • Erlebnisbad Mayrhofen - 8 min walk - 0.5 miles
  • Penkenbahn Gondola - 11 min walk - 0.6 miles

Getting around

  • Mayrhofen Station - 3 min walk
  • Kranebitten Airport (INN) - 57 min drive

Restaurants

  • ‪Ice Bar | Sporthotel Strass - ‬9 min walk
  • ‪Café Kostner - ‬3 min walk
  • ‪Gasthof Waldcafe - ‬8 min walk
  • ‪Cafe Tirol - ‬6 min walk
  • ‪Happy End - ‬6 min walk

About this property

Hotel Neue Post

4.5-star ski hotel near Zillertal
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site. Free breakfast is available daily. WiFi is free in public spaces. This luxury hotel also offers a health club and a sauna. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This 4.5-star Mayrhofen hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Buffet breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel Neue Post offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and children's robes.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Library
  • Optional ski privileges
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Handrails in stairways (28 inches high)
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Weight limit: 44 lbs per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Neue Post
Hotel Neue Post Mayrhofen
Neue Post
Neue Post Hotel
Neue Post Mayrhofen
Hotel Neue Post Hotel
Hotel Neue Post Mayrhofen
Hotel Neue Post Hotel Mayrhofen

Frequently asked questions

How close is Hotel Neue Post to the airport?

Hotel Neue Post is 45.4 mi (57-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Neue Post?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Neue Post on Jun 12, 2026 start from $388, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Neue Post have an airport shuttle?

Hotel Neue Post offers an airport shuttle.

Does Hotel Neue Post offer free breakfast?

Hotel Neue Post offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Neue Post?

No, there is no casino at this hotel.

What time is check-in at Hotel Neue Post?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Neue Post?

This hotel offers free self parking.

Does Hotel Neue Post have a pool?

Hotel Neue Post features an indoor pool and an outdoor pool. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does Hotel Neue Post have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, al fresco dining, and brunch.

Does Hotel Neue Post have a spa?

This hotel has a spa, which features massages.

How close is Hotel Neue Post to downtown Mayrhofen?

Hotel Neue Post is 0.1 mi away from Mayrhofen.

Hotel Neue Post Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 105 reviews
Rating 8 - Good. 31 out of 105 reviews
Rating 6 - Okay. 8 out of 105 reviews
Rating 4 - Poor. 0 out of 105 reviews
Rating 2 - Terrible. 0 out of 105 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities and food
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional and clean. Restaurant staff were excellent and extremely friendly.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family ski trip with a non skier. Amenities at hotel were fantastic the location to Penken bahn was great with ski bus opposite. Food was fabulous and all staff were super friendly and helpful.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super relaxed !

close the centre of the village. If needed you can stay in all day. Good food, enjoy the spa and go refresh yourself at the bar. Coming back here !
Verified

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very well appointed, with a delicious 5 course meal every evening served by an attentive waiter, and a plentiful buffet breakfast. The sauna facilities were excellent. I was surprised, however, that my single room was the same price as my friend's, yet his had an en suite bath (mine was a shower), a balcony (unlike mine), and his room was larger.
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!!

We loved our stay at Hotel Neue Post! Group of 3 couples in early/mid-thirties. Hotel in brilliant location and full of character. Stayed in room 406 which was beautifully decorated and very spacious. Also cleaned extremely well each day. Hotel Neue Post is a family run business and it shows - fantastically friendly staff and helpful. Restaurant is superb with everything you could wish for at breakfast and wonderful dinners. Ferenc served us for most of the week and possibly the best service we've had anywhere - thank you! Strongly advise booking a wine tasting in Hotel Neue Post's stunning cellar. We had no idea how much wine is produced in Austria nor how good it is! Thomas chose 3 whites & 3 reds for us and without hesitation we would say all we're very good wines. To summarise this place is not to be missed!
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up to now, after much travel, my favourite hotel is Coul House near Inverness. The Neue Post joins it at the top of my list. It is an elegant, wonderfully designed building..Two conjoined in fact. The whole place is gorgeous and elegant and the staff are wonderful. It must take a huge amount of skill and planning to produce such quality and attention to detail. They have succeeded. My room was lovely, with a view of the Ziller Valley. The way the hotel is designed is really clever, linking up the two pools, indoor and outdoor rooftop, which are both wonderful, as are the saunas. Food is mainly buffet and high quality. The fresh fruit for breakfast (a facet of any good hotel in my view) was ideal. Great selection of fresh breads. I was surprised...my tarrif included breakfast, late lunch and dinner. Good value. The English equivalent would possibly be a 5 star hotel in many aspects. The staff seem to take a great pride in their work, as they should do. I used some of my rusty German, but English was well spoken by the staff. The area is lovely. I was unable to walk far due to a bad leg, but got up the Penkenbahn Gondola for a drink at the top to watch the paragliders at 2000m. It was stunning and a pleasant 17 degrees at height. I know it will be very busy come ski season, but I'm sure such a well-organised place will cope well. If my leg recovers, I would like to try the Zillertal ski area. Thanks go to all involved in this marvellous business.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Annalena

Liked: Cleanliness, amenities, property conditions & facilities
Super freundliches Personal, sehr saubere und schöne Zimmer, grandioses Essen und ein Highlight ist der Pool auf dem Dach mit einem herrlichen Blick auf die Berge!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie kamer, fantastisch zwembad met wirlpool op het dak, goede welness beneden, vriendelijk en behulpzaam personeel. Ontbijt en diner met veel keuze en alles heel lekker. Gezellig hotel met mooie bars in hout.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Hübner

Liked: Cleanliness, staff & service, property conditions & facilities
Top Hotel sehr sauber , sehr freundliche Mitarbeiter, sehr hilfsbereit. Würde immer wieder gerne hin fahren
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Dr. Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr gut, ich werde mich nicht mit den vielen Vorzügen dieses schönen Hotels aufhalten. Nur zwei Hinweise: Check-out um 10:00 Uhr ist sehr sehr früh, zu früh. Ein Hotel dieses Niveaus sollte in der Lage sein, mindestens 12:00 Uhr anzubieten. Und eine Flasche Wasser für 6,20 € zu verlangen, wenn die tatsächlichen Kosten für Sie etwa 75 Cent betragen, ist etwas übertrieben.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kommer gerne igen

Et super lækkert hotel, med venligt og imødekommende personale. God beliggenhed. Et forslag kunne være en lille kaffemaskine på værelset, men ellers intet at udsætte 👍💪
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

ALEXANDRU LIVIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Hauptspeisseportionen hervorragend aber zu klein
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Ett bra hotell med bra mat. Takpoolen ett stort plus.
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service
Wonderful pools, sauna and food at the restaurant. Service is great. Located close to the ski gondola. Will definitely come again.
Stayed 5 nights in Dec 2021
Verified

6/10 Okay

Pauli

Liked: Cleanliness, staff & service
Disliked: Room comfort

Under renovation

The Hotel was Under renovation and Quite a lot of noise, but still very good service. The cleaning lady was fantastic in Room 92
Stayed 11 nights in Jul 2021
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super Hotel

Schönes Hotel mit Gratisparkplatz und tollem Indoorpool, Sauna, Wellness, Ruheraum etc. Frühstücks- u. Abendbuffet (bzw. Abends Menüwahl) hervorragend. Wir hatten eine Suite, war groß uns tirolerisch eingerichtet. Bad, WC getrennt. Lift vorhanden. Personal sehr nett.
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten das Zimmer Berglust, was sehr zu empfehlen ist. Ein großes, renoviertes Zimmer. Das Essen war sehr gut und die Angestellten sehr freundlich
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for both the train station and the ski bus so you barely had to carry your skis at all. The hotel was spotless and the food was so good. Spa area is great with multiple saunas and a pool and relaxation area, I'd recommend it to anyone.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Sven-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in town?

Great location, close to ski lift and ski bus. Excellent service of friendly staff. Nice restaurant with good food, both traditional austrian and international. Lovely breakfast buffet. The spa is among the best.
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hhhhhhhhhvvggggggggggggggggggggggdjdjdjdhxheuhxhdhxbhshshhsby
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist sehr groß und man hat überall viel Platz.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel comfort for sport families holiday With good restaurant and bar
Stayed 7 nights in Dec 2019
Verified

6/10 Okay

Armin

Liked: Staff & service

„ Kleine“ Doppelzimmer schlecht, alt u. verwohnt.

Kleine Doppelzimmer sehr alt und verwohnt. Bad alt und sehr klein. Heizung ohne Thermostat und Zimmer kalt. Bett durchgelegen. Essen und Frühstück ist sehr, sehr gut und Wellnessbereich ist sehr schön.
Stayed 2 nights in Dec 2019