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Hilton Garden Inn Savannah Midtown

3-star property
5711 Abercorn St, Savannah, GA 1-855-201-7819
4.0 out of 5
Very good!
See all 26 travelocity Reviews

"No hot water... had problems with their boiler... they did offfer free cancelation but i was already there and to get ready for the concert i was goin ... " More

By a verified traveler on Mon 18 Apr 2022

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Hotel Description

3-star hotel near Twelve Oaks Shopping Center

Heart of Savannah

Within a 5-minute walk of the hotel, you'll find Twelve Oaks Shopping Center and Abercorn Walk. Abercorn Common and Memorial Health University Medical Center are also within 3 miles (5 km).

Renovated in 2017

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$101* Per night/room Dec 11 - Dec 12

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll in shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (1 king bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Savannah Midtown ratings based on 26 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Savannah Midtown

Everyone (12) Couples (3) Business (1) Family (9)
3 out of 5
No hot water... had problems with their boiler... they did offfer free cancelation but i was already there and to get ready for the concert i was going to be at. The on anf off for the shower water was loose.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 19, 2022 by GM

Dear Regina, Thank you for taking the time to share your review. I'm sorry to hear of the frustration you experienced due to the temporary water temperature issues that we encountered recently. This was an extraordinary circumstance. I understand your frustration and I hope that we get another chance to deliver an exceptional stay on a return visit. Sincerely, Joshua Matthews General Manager

5 out of 5
Everything was convenient

Posted by , from Cleveland on Jan 24, 2022

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Comment from Hotel Management

Jan 24, 2022 by GM

Dear STEVEN, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Joshua Matthews General Manager

4 out of 5

Posted by on Oct 10, 2021

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5 out of 5
I just felt comfortable

Posted by on Sep 9, 2021

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Comment from Hotel Management

Sep 9, 2021 by GM

Dear Kimberly Your comments are music to our ears! It is fantastic that you felt comfortable and we hope to welcome you back again soon. Thanks for choosing us. Best, Joshua Matthews General Manager

5 out of 5
We were very satisfied with the facilities. We were disappointed with the inability to have our room cleaned even after making the requests the evenings before.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 28, 2021 by GM

Dear Thank you for sharing your experience. Your review, which highlights successes and areas for improvement, serves as encouragement towards achieving our goal of providing the best accommodations and service. Your feedback is welcomed and appreciated as we work towards being your hotel of choice in the area. Best, Joshua Matthews General Manager

4 out of 5

Posted by on Apr 28, 2021

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Comment from Hotel Management

May 11, 2021 by GM

Dear Anonymous, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Joshua Matthews General Manager

3 out of 5
The hotel was very nice. The room was clean and spacious. Beds very comfortable and the air conditioning was the best, cold and just a little noisy but in a calming way. I booked my hotel and airline on Travelocity with the hotel portion to be due at the hotel. Two days prior to arrival I noticed two holds on my card from the hotel. My card was charged prior to arrival taking away any other options to pay I may have been planning on. There was a sign on the mirror that said housekeeping was by request, called but it wasn’t until day three before our room was serviced.

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 13, 2021 by GM

Dear Anonymous, Thank you for choosing to stay with us and for providing your valuable feedback. I'm sorry for the confusion regarding the payment due. We've had to adjust how we service occupied rooms during the pandemic; I regret that we appeared unaccommodating. We hope to have the opportunity to impress on a return visit. Sincerely, Joshua Matthews General Manager

5 out of 5
Very friendly staff and the rooms and common areas were clean and comfortable.

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 8, 2021 by GM

Dear Anonymous, Thank you for taking the time to write. I’m happy to hear that our service and cleanliness made for an enjoyable stay. A return visit is the best compliment! Best, Joshua Matthews General Manager

4 out of 5
I was a great experience which there was better parking that was really annoying . But everything else was pretty good

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 1, 2021 by GM

Dear Anonymous, We're happy to hear from you! It's great to know that you enjoyed your stay. We value your feedback which highlights our successes and areas for improvement as it allows us to monitor and improve upon the guest experience. Please plan to visit us again the next time you travel to the area. Best, Joshua Matthews General Manager

5 out of 5

Posted by on Aug 1, 2020

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Comment from Hotel Management

Aug 3, 2020 by GM

Dear Anonymous, I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Joshua Matthews General Manager

About the Hilton Garden Inn Savannah Midtown

Location 5711 Abercorn St, Savannah, GA 31405

Property Features

Hilton Garden Inn Savannah Midtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Hilton Garden Inn Savannah Midtown also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Parking is available for a fee. A complete renovation of Hilton Garden Inn Savannah Midtown was completed in 2017. Smoking is allowed in designated areas at this 3-star Savannah hotel.

  • 132 guestrooms or units
  • 6 levels
  • Built in 2007
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Savannah Midtown offers 132 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.

Hilton Garden Inn Savannah Midtown has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are not compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10.95 per person (approximately)
  • Self parking fee: USD 7.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.