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Keio Plaza Hotel Sapporo

4.5 star property
4.5-star ski hotel near Tanukikoji Shopping Street

Choose dates to view prices

Photo gallery for Keio Plaza Hotel Sapporo

Exterior
Property video
Lobby
Breakfast and lunch served
Comfort Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
2-1 North 5 West 7,Chuou-ku, Sapporo, Hokkaido, 060-0005
  • Hokkaido University
    ‪5 min walk‬
  • Odori Park
    ‪9 min walk‬
  • Sapporo Clock Tower
    ‪11 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪44 min drive‬

Room options

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Twin Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Twin Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Premier Room, Multiple Beds, Non Smoking

  • 570 sq ft
  • Sleeps 8
  • 4 Twin Beds

View all photos for Premier Double Room, Non Smoking

Premier Double Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Premier Double Room, Non Smoking

  • 201 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Queen Room, Non Smoking

Comfort Queen Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Queen Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Queen Room, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Queen Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • Sleeps 8
  • 4 Twin Beds

View all photos for Comfort Large Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Large Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Double Room, Non Smoking

  • 201 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Large Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Large Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room, Non Smoking

Premier Twin Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Premier Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 262 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Plaza Floor] Plaza Twin (Suite Style)

[Plaza Floor] Plaza Twin (Suite Style) | 1 bedroom, premium bedding, in-room safe, individually decorated

[Plaza Floor] Plaza Twin (Suite Style)

  • 580 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 262 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Plaza Floor] Plaza Corner King (Suite Style)

[Plaza Floor] Plaza Corner King (Suite Style) | 1 bedroom, premium bedding, in-room safe, individually decorated

[Plaza Floor] Plaza Corner King (Suite Style)

  • 676 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • Sleeps 6
  • 4 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Twin Room

9.8 out of 10
Exceptional
(17 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 334 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for [Plaza Floor] Plaza King (View Bath Suite Style)

[Plaza Floor] Plaza King (View Bath Suite Style) | 1 bedroom, premium bedding, in-room safe, individually decorated

[Plaza Floor] Plaza King (View Bath Suite Style)

  • 591 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Queen Room, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Queen Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Double Room, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier King Room, Non Smoking

Premier King Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Premier King Room, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Large Twin Room Non-Smoking

Standard Large Twin Room Non-Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Large Twin Room Non-Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Triple Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 334 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Triple Room

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Single Room

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Queen Room

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Large Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Large Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Room

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Family Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Large Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Large Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Room

1 bedroom, premium bedding, in-room safe, individually decorated

Accessible Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Large Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Large Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Triple Room

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Quadruple Room

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier King Room

1 bedroom, premium bedding, in-room safe, individually decorated

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Large Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Large Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Queen Room

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Queen Room

  • Sleeps 2
  • 1 Queen Bed

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

View all photos for Comfort Double Room

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Plaza Twin (suite Style)

1 bedroom, premium bedding, in-room safe, individually decorated

Plaza Twin (suite Style)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Plaza Corner King (suite Style)

1 bedroom, premium bedding, in-room safe, individually decorated

Plaza Corner King (suite Style)

  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Plaza King (view Bath Suite Style)

1 bedroom, premium bedding, in-room safe, individually decorated

Plaza King (view Bath Suite Style)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Sapporo

Skiing getaway.Within a 15-minute walk of this Sapporo City Centre hotel, you'll find Hokkaido University and Odori Park. Sapporo Clock Tower and Sapporo TV Tower are also within 2 miles (3 km).

What's nearby

  • Hokkaido University - 5 min walk - 0.3 miles
  • Odori Park - 9 min walk - 0.5 miles
  • Sapporo Clock Tower - 11 min walk - 0.6 miles
  • Sapporo TV Tower - 15 min walk - 0.8 miles
  • Sapporo Beer Museum - 3 min drive - 1.5 miles

Getting around

  • Sapporo Station - 4 min walk
  • Nishi-Hatchome Stop - 12 min walk
  • New Chitose Intl. Airport (CTS) - 60 min drive

Restaurants

  • ‪六花亭札幌本店 - ‬2 min walk
  • ‪六花亭喫茶室 - ‬2 min walk
  • ‪ハムカツ神社札駅店 - ‬3 min walk
  • ‪GLASS SEASONS - ‬1 min walk
  • ‪大衆蕎麦大衆酒場 りん - ‬3 min walk

About this property

Keio Plaza Hotel Sapporo

4.5-star ski hotel near Tanukikoji Shopping Street
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Sapporo hotel.

  • 1 building
  • 486 guestrooms or units
  • 22 levels
  • Built in 1982
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Keio Plaza Hotel Sapporo offers 486 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Self parking on site (JPY 2,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Piano
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Keio
Keio Hotel
Keio Plaza Hotel Sapporo
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel
Keio Plaza Hotel Sapporo Hotel
Keio Plaza Hotel Sapporo Sapporo
Keio Plaza Hotel Sapporo Hotel Sapporo

Frequently asked questions

How close is Keio Plaza Hotel Sapporo to the airport?

Keio Plaza Hotel Sapporo is 5.3 mi (24-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

How much does it cost to stay at Keio Plaza Hotel Sapporo?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Keio Plaza Hotel Sapporo on Jun 29, 2025 start from $92.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Keio Plaza Hotel Sapporo have an airport shuttle?

Airport shuttle services are not available at Keio Plaza Hotel Sapporo.

How close is Keio Plaza Hotel Sapporo to the beach?

This hotel is 9.8 mi (30-min drive) from Otaru Dream Beach and 11.8 mi (38-min drive) from Zenibako Beach. Don't forget your sunscreen!

Does Keio Plaza Hotel Sapporo offer free breakfast?

Free breakfast isn’t provided at Keio Plaza Hotel Sapporo, but buffet breakfast is offered for a fee of JPY 4000 for adults and JPY 2000 for children. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Keio Plaza Hotel Sapporo?

No, there is no casino at this hotel.

What time is check-in at Keio Plaza Hotel Sapporo?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Keio Plaza Hotel Sapporo?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per night.

Does Keio Plaza Hotel Sapporo have a pool?

Keio Plaza Hotel Sapporo does not have a pool.

Does Keio Plaza Hotel Sapporo have a restaurant?

Yes, there is a restaurant on site.

Does Keio Plaza Hotel Sapporo have a spa?

There are no spa services available at this hotel.

How close is Keio Plaza Hotel Sapporo to downtown Sapporo?

Keio Plaza Hotel Sapporo is 0.5 mi away from Sapporo.

Keio Plaza Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1005 reviews
Rating 8 - Good. 235 out of 1005 reviews
Rating 6 - Okay. 48 out of 1005 reviews
Rating 4 - Poor. 14 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Danhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; well maintained property. Smooth check-in; great breakfast.
Stayed 5 nights in Mar 2025

10/10 Excellent

Josa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Sapporo station. Niseko ski bus picks up right in front of the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was efficient, and warm
Stayed 3 nights in Mar 2025

10/10 Excellent

JEMME KOK PING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean hotel with the most friendly and accommodating staff. If I am ever back in the area I will stay here again.
Stayed 1 night in Mar 2025

8/10 Good

BOON POO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Good size for 3 adults. Pillows were too soft and only one per bed. Should provide 2 per bed. Good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Seiji

Stayed 6 nights in Feb 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to find and staff were helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with good restaurants.

Good location. Fast checkin and out. Concierge helpful. Great breakfast selection. Nice teppenyaki on top floor. Airport bus to Chitose at front door and its first stop so first to choose seats.
Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast buffet!
Stayed 1 night in Feb 2025

10/10 Excellent

Jarintip

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the best as always :)
Stayed 4 nights in Feb 2025

10/10 Excellent

Jarintip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was very good
Stayed 5 nights in Feb 2025

8/10 Good

Adela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

christopher, Yomiton Son

Stayed 3 nights in Feb 2025

8/10 Good

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fine stay for a night in Sapporo. Good view and lighting in the room with all necessary amenities. Parking structure near and close to station, convinis, and parks. Would stay again for a quick layover.
Stayed 1 night in Feb 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Po Ying

Stayed 4 nights in Jan 2025

8/10 Good

Lloyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room thst we booked was supposed to have a small living room area and the room that we got did not have that. The room that we got was also smaller than what was advertised.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, smooth checkin, friendly staff, good amenities, easy checkout, good location.
Stayed 5 nights in Feb 2025

6/10 Okay

Richard

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was nice, great location. Issues we had were the room was extremely hot, was very uncomfortable despite turning heat way down. Also the bed and pillow were firm and thin.
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did two non consecutive nights (Sunday and the following Friday) at the Kieo Plaza Hotel as a means for getting to/from the airport (CTS), while on a ski trip. We were skiing (and staying) at Niseko village for the week. The Kieo Plaza Hotel worked out perfectly. We took the city bus from/to CTS, and combined that with a Hokkaido resort bus to get to/from Niseko. Both busses stopped at the hotel and resorts, so we didn't have to slough our luggage through the snow. Also, the Kieo Plaza Hotel stored extra luggage for the week we were in Niseko. We had several heavy pieces of luggage and cutting those down to the essential ski equipment was nice. Overall the staff was extremely helpfull helping with our luggage and making sure our trip went smoothly. The room was clean and well outfitted with coffee, fridge, etc. that met our needs. Across the street is a 7-Eleven that you can get essentials at, and there is a late night bar just a couple blocks up the street, with very good food if you get in late and the resturant is closed. We ate at the Breakfast buffet Saturday and the food was excellent. Overall the Kieo Plaza Hotel was a perfect fit and I highly reccomend staying there.
Stayed 1 night in Jan 2025

10/10 Excellent

Milena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable, very kind staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Daphne

Stayed 3 nights in Jan 2025