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5.0 out of 5

"Beautiful hotel design and very professional courteous staff. " More

By a verified traveler on Tue 28 Sep 2021

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Hotel Description

4-star hotel near Aoba Park

Close to airport

You'll find Aoba Park and Chitose Outlet Mall Rera within 3 miles (5 km) of this hotel. Doraemon Wakuwaku Sky Park and New Chitose Airport Onsen are also within 6 miles (10 km).

Dining options, 2 bars/lounges

This hotel's 2 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a garden, and a snack bar/deli are also offered.

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$46* Per night/room Apr 13 - Apr 14

Standard Room, Multiple Beds (High Floor)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Junior Suite, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 2 Twin Beds (High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

ANA Crowne Plaza Chitose, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for ANA Crowne Plaza Chitose, an IHG Hotel

Everyone (2) Family (2)
5 out of 5
Beautiful hotel design and very professional courteous staff.

Posted by on Sep 28, 2021

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5 out of 5
Property was clean, walkable to grocery store.Fast elevators, large room ( for a Japanese room) We had three beds and still had room to move around. Very nice bathroom. Good air conditioner. Free shuttle to airport!!!

Posted by on Jul 31, 2019

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5 out of 5

Posted by on May 5, 2019

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5 out of 5
Location to the airport is great & the free shuttle service to and from the airport. We were not told there were 2 separate elevators & we went to the wrong tower.

Posted by on Feb 8, 2019

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5 out of 5

Posted by on Jan 18, 2019

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About the ANA Crowne Plaza Chitose, an IHG Hotel

Location 2-2-1 Hokuei, Chitose, Hokkaido 066

Property Features

There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 11 meeting rooms. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Chitose, an IHG Hotel. Self parking is free. Smoking is allowed in designated areas at this 4-star Chitose hotel.

  • 438 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 1997
  • Karaoke
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Chitose Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

ANA Crowne Plaza Chitose, an IHG Hotel offers 438 air-conditioned accommodations with coffee/tea makers and bathrobes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 9:30 AM.

HASKAP The Garden - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Shikotsu Robata Grill - This seafood restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Astral - This bar serves light fare only. Open daily.

The Park Bar - This sports bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1400 for children
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ana Chitose
  • Ana Crowne Plaza Chitose
  • Crowne Plaza Ana Chitose
  • Crowne Plaza Ana Hotel Chitose
  • Crowne Plaza Chitose
  • Crowne Plaza Ana Chitose Hotel

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.