Sheraton Sao Paulo WTC Hotel

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Fee for buffet breakfast: approximately BRL 109 per person
• Covered valet parking fee: BRL 61.95 per day
• Pet fee: BRL 350 per pet (varies based on length of stay) plus BRL 350 one-time cleaning fee
• Service animals are exempt from fees
• Rollaway bed fee: BRL 380.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

• Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
• Pool access available from 8:00 AM to 6:00 PM.
• Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
• One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
• Registered guests are the only ones allowed to be in guestrooms.
• Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
• To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).