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Sheraton Santo Domingo Hotel

Property class: 4
4-star spa hotel near Malecon, connected to a shopping center

Choose dates to view prices

Photo gallery for Sheraton Santo Domingo Hotel

A modern living room with a grey sofa, a coffee table, and a view of the beach through large windows.
A pool area with a view of the ocean, surrounded by palm trees and lounge chairs.
A modern living room with a sofa, coffee table, and TV. It features large windows with a view of the sea.
A spacious lobby with a marble staircase, a seating area with sofas, and a modern chandelier.
A lobby with a seating area, a reception desk, and a staircase.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
365 George Washington Avenue, Santo Domingo, 10205
  • Place, Malecon
    ‪1 min walk‬
  • Place, Grand Casino Jaragua
    ‪4 min walk‬
  • Place, Guibia Beach
    ‪14 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk, a television, and a view of palm trees and buildings through the window.

Room, 1 Queen Bed

7.8 out of 10
Good
(18 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Partial Ocean View

A hotel room with a large bed, a desk with a chair, a television, and a desk lamp.

Room, 1 King Bed, Partial Ocean View

8.4 out of 10
Very good
(22 reviews)
  • Partial ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

A hotel room with a large window, a desk with a telephone, a chair, and a small table.

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a chair, a television, and a desk lamp.

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(25 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

A hotel room with two beds, a TV, a desk, a chair, and a balcony with a view.

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a chair, a television, and a desk lamp.

Club Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Ocean View

A hotel room with two beds, a TV, a desk, a chair, and a balcony with a view.

Club Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

A coastal road with palm trees and a view of the ocean.

Junior Suite, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

A coastal road with palm trees and a view of the ocean.

Junior Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

A pool area with lounge chairs and umbrellas, surrounded by palm trees and a view of the sea.

Club Suite, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Balcony

A coastal road with palm trees and a view of the ocean.

Club Suite, 1 Bedroom, Balcony

  • Ocean view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 1

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

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Homewood Suites by Hilton Santo Domingo, Dominican Republic

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  • Pool
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  • Pet friendly
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9.4 out of 10, Exceptional, 861 reviews
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About the neighborhood

Santo Domingo

Seaside stay .A stay at this Gascue hotel places you steps from Casino Diamante and within a 5-minute walk of Malecon. Grand Casino Jaragua and El Obelisco Macho are also within half a mile (1 km).

What's nearby

  • Malecon - 1 min walk - 0.1 miles
  • Grand Casino Jaragua - 4 min walk - 0.3 miles
  • Guibia Beach - 14 min walk - 0.8 miles
  • Calle El Conde - 17 min walk - 0.9 miles
  • Plaza de la Cultura - 20 min walk - 1.1 miles

Getting around

  • Heroes Center Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 37 min drive

Restaurants

  • ‪Villar Hermanos - ‬4 min walk
  • ‪Grand's Paco's Cafeteria & Bar - ‬2 min drive
  • ‪D' Luis Parrillada - ‬18 min walk
  • ‪El Conuco - ‬6 min walk
  • ‪Terraza Napolitano - ‬11 min walk

About this property

Sheraton Santo Domingo Hotel

4-star spa hotel near Malecon, connected to a shopping center
Sheraton Santo Domingo Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 13 meeting rooms are available. Event space at this hotel measures 5355 square feet (497 square meters) and includes a conference center. A hot tub, a sauna, and spa services are also featured at the business-friendly Sheraton Santo Domingo Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Santo Domingo hotel is smoke free.

  • 1 building
  • 248 guestrooms or units
  • 11 levels
  • 5355 sq ft of conference space
  • 497 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sheraton Santo Domingo Hotel offers 248 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Sheraton Fitness Spa has 1 treatment room. Services include deep-tissue massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch HDTV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.6 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 38.4
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 25.6 per pet (varies based on length of stay) plus USD 38.4 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

How close is Sheraton Santo Domingo Hotel to the airport?

Sheraton Santo Domingo Hotel is 12.2 mi (37-min drive) away from the Santo Domingo (JBQ-La Isabela Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Santo Domingo Hotel?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Sheraton Santo Domingo Hotel on Sep 12, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Santo Domingo Hotel have an airport shuttle?

Sheraton Santo Domingo Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 45 per vehicle, one-way.

How close is Sheraton Santo Domingo Hotel to the beach?

This hotel is a short 12-minute walk from Guibia Beach and 1 mi (4-min drive) from Playa Montesinos. Don't forget your sunscreen!

Does Sheraton Santo Domingo Hotel offer free breakfast?

Sheraton Santo Domingo Hotel does not offer free breakfast. It's available every day from 6 AM to 11 AM.

Is there a casino at Sheraton Santo Domingo Hotel?

No, there is no casino at this hotel, but Casino Diamante (1-min walk) and Grand Casino Jaragua (4-min walk) are nearby.

What time is check-in at Sheraton Santo Domingo Hotel?

Check-in begins at 3 PM. Early check-in costs USD 50 (subject to availability).

Is there free parking at Sheraton Santo Domingo Hotel?

This hotel offers free self parking, valet parking, and extended parking.

Does Sheraton Santo Domingo Hotel have a pool?

Sheraton Santo Domingo Hotel features an outdoor pool.

Does Sheraton Santo Domingo Hotel have a restaurant?

Sheraton Santo Domingo Hotel is home to Cafe Casabe Restaurant, which features international cuisine and ocean views.

Does Sheraton Santo Domingo Hotel have a spa?

Pamper yourself with a day at Sheraton Fitness Spa, where you can enjoy reflexology, body scrubs, and deep-tissue massages.

How close is Sheraton Santo Domingo Hotel to downtown Santo Domingo?

Sheraton Santo Domingo Hotel is 1 mi away from Santo Domingo.

Sheraton Santo Domingo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 677 out of 1007 reviews
Rating 8 - Good. 181 out of 1007 reviews
Rating 6 - Okay. 58 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 52 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Amazing customer service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with ocean view, very clean, high qualty breakfast, beautiful pool!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Khamprasom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel and well located.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my favorite. Great location and the staff is amazing. Also very clean.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Staff & reception wonderful
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice staff and breakfast is amazing.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the suite with the vip access. Pool and jacuzzi was amazing. Great service!!!!! Nice reastaurant and bakery right behind the hotel and boardwalk right across from the hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the facility’s & location was very good!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Adonis

Liked: Cleanliness, amenities, property conditions & facilities
ALL CLEAN ,GREAT LOBBY & FOOD.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Freya Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying at the Sheraton Santo Domingo every six months for over 10 years now!!! The staff, the cleanliness, and I must say everyone from the minute you get off the car, the attention to detail of each and every employee is exceptional! Love staying at this hotel!!!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very attentive, room service, room cleaning, all waiters either at the pool. Bar, buffet or Valet. They were all very nice! I will definitely come back!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Violeta

Liked: Cleanliness
Excelente
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ocean view, short stay no time for pool overall excellent hotel ❤️
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Aland

Liked: Cleanliness, amenities, property conditions & facilities
This was my very first experience it was great I think I will always stay here next time I come it had everything I needed
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities
This Hotel makes guests feel like family.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Tony

Great place to stay great staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel in a great location. Walkable to public transportation, good restaurants and close to Zona Colonial. The hotel was clean, safe and the staff was excellent. The gym was great and we loved the rooftop pool and hot tub. My biggest complaint was that breakfast was $30 USD per person. Absolutely crazy. But we just bought food at the grocery store for our kids to eat in the mornings.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Nice Hotel
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jheily

Liked: Cleanliness, staff & service, amenities
The room was great, very clean, and had a nice view. The staff was amazing.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Terrific staff and great ameneties. Thank you especially to Nelsy Montas for fielding our requests so efficiently.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Terrific staff, so friendly and so helpful. We will be back, soon.
Stayed 1 night in Jan 2026