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4.1 out of 5

"Could use some paint in the Courtyard, near the pool area " More

By a verified traveler on Wed 22 Jan 2020

Hotel Description

Enjoy the outdoor pool at this 3.5-star Boca Chica hotel

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Caucedo Port and Hipódromo V Centenario. Also within 9 miles (15 km) are Superior Academy of Aeronautical Sciences and Boca Chica.

Renovated in 2018

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and airport shuttle. Enjoy the 24-hour fitness center and free perks like cooked-to-order breakfast and free self parking.

Free WiFi, comfy beds

The 124 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include minibars, room service, and Smart TVs with cable channels.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$99* Per night/room Apr 24 - Apr 25

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Hotel Real Aeropuerto Santo Domingo ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Hotel Real Aeropuerto Santo Domingo

Everyone (1) Couples (1) Family (1)
4 out of 5
Could use some paint in the Courtyard, near the pool area

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 23, 2020 by Andrea Ramos

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Quality Hotel was close to the airport.

Pros: The staff and services (kitchen, dining room and housekeeping) were very professional and polite.
Cons: The money exchange rate should be equal to that of the banks and supermarkets, the hotel should not be charging their guests so much.
Location: Close to the airport, Boca Chica beaches, downtown Santo Domingo. (Take the buses, cabs at the hotel are too expensive).
I booked two weeks for myself and family (2-sons and wife) and was given a room on the third floor. During the two-week stay the management had scheduled the roof tile replacement (very noisy during the daytime) causing one week of the pool being closed and the area roped off. Management also scheduled re-painting the third floor hallways causing my wife and two boys to move to another room (I stayed in our third floor room because it was too much trouble to pack and unpack all our luggage) for one night due to the paint fumes. The hotel money exchange was 40.15 pesos to the dollar when the rate was 46.95 Pesos at the Ole' Supermarket (that amounts to a $15.00 charge for each $100.00 exchanged). My dissatisfaction is with Management/owners of Quality Hotel, not with the staff, they were wonderful.

Posted by , from Manchester, NH USA on Mar 13, 2017

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Comment from Hotel Management

Mar 15, 2017 by Ernesto C.

Dear Mr. Frank, please accept our most sincere apologies for the challenges experienced during your most recent stay. Rest assure we have already reviewed with the team in order to improve the renovation scheduling. Unfortunately due to local currency market we must use a different exchange rate than what other banks. Thank you once again for your comments and visit.

1 out of 5

Worst hotel ever.

Pros: The pool.
Cons: The staff and the rooms.
Location: Location is bad, hard to find and staff is very unfriendly.
Slow checking process, bad water pressure, tv only 4 channels, bad location, unfriendly staff, room was dated, no a/c in the hallways or restaurant, overpriced hotel, guest service standard do not fit choice hotels.

Posted by on Jul 3, 2016

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Comment from Hotel Management

Jul 5, 2016 by Ernesto C.

Dear Guest, please accept our most sincere apologies for the challenges experienced. We definitely faced many situations during your stay which have already been fixed. Still, we will review with our staff your concerns about their "friendliness". Thank you, Ernesto C.

5 out of 5

great location next to the international airport

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
location was perfect for me, nice hotel, staff very friendly, service above my expectation.

Posted by , from New York, NY, USA on Apr 17, 2012

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5 out of 5

Nice hotel close to the airport, the city and the work.

Pros: Free breakfast, Free Internet, Quiet, close to the airport
I've been staying for 3 days at the Quality Hotel Santo Domingo. The stay was really nice and so are the staff. Upon arriving I found myself in a well-kept hotel, entering the room, it was clean and quiet (couldn't hear a noise). The bathroom is also spacious and very clean. They have a very rich and tasty breakfast. um-mm... I love it! These are the things that made me enjoy my stay at this hotel, Congratulations from the heart, you were fantastic.

Posted by , from Boston, MA, USA on Nov 20, 2011

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Comment from Hotel Management

Nov 23, 2011 by Quality Hotel Santo Domingo

Dear mister Saeth, Thank you so much for taking the time to write such a lovely review. It is really gratifying to hear that our endeavors to give our guests the best possible experience is noticed and appreciated. We will be very glad to have you with us in the near future.

5 out of 5

great location for late arrival at the airport

Clean hotel, good serivice and friendly staff with an excellent location

Posted by on Nov 7, 2011

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Comment from Hotel Management

Nov 23, 2011 by Quality Hotel Santo Domingo

Dear guest, Thank you for taking the time to write a review. We are so pleased you enjoyed your stay with us and look forward to welcoming you back,

5 out of 5

Great hotel with an exceptional service next to the Airport

I stayed at this hotel every time I came to Santo Domingo. Since I enter to the lobby, everyone recognize me and call me by my name " Welcome home Mr. Jackson ". that's make me feel real welcome. They knows my preference and they always give me the same room that i ask for. I recommend this hotel because they really know how to make guest feel an unforgettable experience.

Posted by on Oct 12, 2011

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2 out of 5

Jerry Conard

This hotel is nice, modern rooms, quite, nice location for travellers, but the service SUCKS!!!!!!!!!!!!

Posted by on Dec 19, 2010

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5 out of 5

Excellent hotel with a great location

I stayed at this hotel based on the reviews and price. I had previously traveled to Punta Cana and stayed in a hotel that was literally falling apart yet listed as a 4 star resort. So for my next trip I did a great deal more research. I came across the Quality Inn Santo Domingo as a 3 star hotel but with excellent reviews. I decided to give them a try. The hotel itself was fantastic. Great food and very pleasant staff. The room was large and comfortable and the dining area was clean with great quality food in a buffet style setup. All in all the hotel is well worth the price and is very convenient and well ordered. I would definitly stay there again.

Posted by on Oct 6, 2008

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Comment from Hotel Management

Jan 3, 2015 by Odalis

Dear Guest:: We would like to thank you for taking the time to write us about your stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo

4 out of 5

The good and the bad

Staying in this hotel was good. Everyone is very friendly. The hotel is very clean. And the food was great, not alot of choices but very good. The only bad thing I have to say is that because our flight was delayed for three hours we got to the hotel at 1:40 am and they told us that they rented our room because they thought we were not coming. I was very tired and upset that they rented our room just like that without a second thought. They send us to another hotel nearby for the night (they paid) and the next day picked us up and took us back to the hotel.

Posted by on May 19, 2008

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About the Quality Hotel Real Aeropuerto Santo Domingo

Location KM 22 Autopista Las Americas, Boca Chica, Santo Domingo 10210

Renovations + Closures

This property is closed from March 26 2020 to January 6 2021 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Hotel Real Aeropuerto Santo Domingo offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1119 square feet (104 square meters). A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Quality Hotel Real Aeropuerto Santo Domingo. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Quality Hotel Real Aeropuerto Santo Domingo was completed in October 2018. Smoking is allowed in designated areas at this 3.5-star Boca Chica hotel.

  • 1 building
  • 124 guestrooms or units
  • 4 levels
  • 1119 sq ft of conference space
  • 104 sq m of conference space
  • Built in 2003
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Las Americas Intl. Airport (SDQ) (9 km / 5.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Quality Hotel Real Aeropuerto Santo Domingo offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Los Balcones - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Arrecife Sports Bar - This sports bar specializes in international cuisine and serves dinner and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 25 (one-way), (from 2 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Real Aeropuerto Santo Domingo
  • Quality Hotel Real Aeropuerto Santo Domingo Santo Domingo Este
  • Quality Hotel Santo Domingo
  • Quality Real Aeropuerto Santo Domingo
  • Quality Real Aeropuerto Santo Domingo Santo Domingo Este
  • Quality Hotel Real Aeropuerto Santo Domingo Boca Chica
  • Quality Real Aeropuerto Santo Domingo Boca Chica
  • Quality Real Aeropuerto to Do
  • Quality Hotel Real Aeropuerto Santo Domingo Hotel
  • Quality Hotel Real Aeropuerto Santo Domingo Boca Chica
  • Quality Hotel Real Aeropuerto Santo Domingo Hotel Boca Chica

You should know

  • Quality Hotel Real Aeropuerto Santo Domingo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.