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4.5 out of 5

"nice place to stay love it santo domingo greatvplace " More

By a verified traveler on Wed 16 Dec 2020

Hotel Description

4-star family-friendly hotel near Santo Domingo Country Club, connected to the convention center

City center retreat

Your stay at this Los Cacicazgos hotel places you within 3 miles (5 km) of Santo Domingo Country Club and Plaza de la Bandera. Jardin Botanico Nacional and Agora Mall are also within 6 miles (10 km).

Casino, health club

A casino, 2 restaurants, and 2 outdoor pools are all featured at this hotel. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Enjoy the 7 outdoor tennis courts and perks like free WiFi.

Comfy beds, flat-screen TVs

The 298 soundproofed guestrooms offer comfy beds and iPod docks. Other amenities include 24-hour room service, minibars, and flat-screen TVs with cable channels.

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$83* Per night/room Feb 5 - Feb 6

Deluxe Single Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Single Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dominican Fiesta Hotel & Casino ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dominican Fiesta Hotel & Casino

Everyone (8) Business (1) Family (4)
5 out of 5
nice place to stay love it santo domingo greatvplace

Posted by on Dec 16, 2020

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Comment from Hotel Management

Dec 16, 2020 by Leandro Tajes - Director Gerenal

Dear Guest, Thank you very much for taking your time to write a review about your stay. It´s a pleasure to know you were able to enjoy our services. Best regards

5 out of 5
I liked the staff and the overall cleanliness. Very accommodating. Only issue is my bathroom door was broken.

Posted by , from New York, new york on Feb 5, 2020

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Comment from Hotel Management

Feb 5, 2020 by Leandro Tajes - General Manager

Dear Mrs. Henria, Thank you for the time taking to share your experience with us. We are glad to know that you enjoyed the friendliness of our staff and the cleanliness of our facilities. We lament the situation you are reporting us, we will be working hard to improve our services and facilities. Best regards,

5 out of 5
Had a great time everyone was so polite, kind, place was clean and always someone to talk to ! Great service

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 26, 2019 by Leandro Tajes - General Manager

Dear Guest, We are delighted to know you enjoyed your stay with us and that you enjoy the service of our staff. We hope to see you back soon. Thank you for taking your time to rate us with five stars! Best regards

4 out of 5
Room service was terrible, takes long time, if you really hungry you will die

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by Leandro Tajes, General Manager

Dear guest, Thank you very much for sharing your experience in our hotel and contributing to the constant improvement of our service. We apologize if you felt uncomfortable by the issue related to the room service, please take into consideration this situation is not part of our standards; please note that the correct corrective actions were taken in order to avoid similar situations in the future. On behalf of our entire team, we would like to apologize again and we hope that you will honor us a second chance to serve you again in our property and change your impressions about our services, it will be a pleasure to welcome you again. Best Regards, Warmest regards,

2 out of 5
If a friend comes to see me and not staying in the hotel they charged me 45 us dollars for that i never heard such things

Posted by on Aug 21, 2019

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5 out of 5
Great great great Greategood great greatgreat !!!!!!!!!!

Posted by on Aug 11, 2019

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4 out of 5
Very polite and eager to help staff. Hotel was nice and clean. Good food and good entertainment for guests.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 25, 2019 by Leandro Tajes, Director General

Dear Guest, Thank you for dedicating your time to write a review about your stay in our Hotel. We love it when our staff does everything possible to satisfy each one of our guests' needs; We are proud of this achievement. We will share your comments with the staff. Thank you for your comment about the food We will share your comments with the chef. We hope to welcome you again in the near future and meet your expectations once again. Best regards! Greetings from Santo Domingo.

5 out of 5
Very nice !! I will like more variety in the dinner.

Posted by , from Puerto Rico on Nov 20, 2018

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Comment from Hotel Management

Nov 22, 2018 by Leandro Tajes, Director General

Dear Maria, Thank you for your review! The observations regarding Variety of the dinner have been taken by our F&B Managers with highest interest. However, it´s a pleasure to know you were able to enjoy our services. Regards from the Dominican Fiesta Hotel & Casino!

5 out of 5
Nice hotel the employees are very nice. The hotel is beautiful. The hotel has a nice bar and lounge.

Posted by , from new york on Aug 29, 2018

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Comment from Hotel Management

Aug 29, 2018 by Jose Manuel Molina, Director General

Dear Guest, On behalf of our staff thank you for your appreciation. We hope to welcome you again in the near future and meet your expectations once again. Best regards! Greetings from Santo Domingo.

5 out of 5
The staff are extremely nice. The only thing is that there is no control as to who enters the lobby area. Someone approached my father and then followed them to the bathroom asking for money. I am assuming that since there is no controlling who enters the lobby area anyone can enter which is not that safe. Overall the experience in the hotel was exceptional.

Posted by on Jul 19, 2018

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Comment from Hotel Management

Jul 19, 2018 by Jose Manuel Molina, General Manager

Dear Guest, Thank you for dedicating your time to write a review about your stay in our Hotel. You can be sure we took good note of all of your comments, especially the one regarding security protocol. Also, we took your comment as an example to our staff to improve our service. We would have liked to be able to talk with you before your departure, because it would for sure help us improve our service. You can be sure we´ll do our best to do so. Please accept our excuses! We look forward to receiving you back soon in our Hotel. Best regards from Santo Domingo!

Property Features

Dominican Fiesta Hotel & Casino offers its guests 2 outdoor swimming pools, outdoor tennis courts, a health club, and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 18098 square feet (1681 square meters) and includes a conference center. A casino, a children's pool, and a sauna are also featured at the family-friendly Dominican Fiesta Hotel & Casino. An airport shuttle (available 24 hours) is available for a fee. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 4-star Santo Domingo hotel.

  • 1 building
  • 298 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 4 bars or lounges
  • 18098 sq ft of conference space
  • 1681 sq m of conference space
  • Built in 1976
  • Casino
  • Bar by the pool
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Las Americas Intl. Airport (SDQ) (36.3 km / 22.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Dominican Fiesta Hotel & Casino offers 298 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Memory foam beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

El Mercado - This buffet restaurant serves breakfast, lunch, and dinner.

La Azotea - This restaurant serves breakfast only. Open daily.

Lobby Bar - Onsite lobby lounge. Open daily.

La Azotea Bar - Onsite rooftop bar. Open daily.

Pool Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club, a spa tub, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Volleyball on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Dominican Fiesta Hotel & Casino

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Airport shuttle fee: USD 40 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dominican Fiesta
  • Dominican Fiesta Hotel
  • Dominican Fiesta Hotel & Casino
  • Dominican Fiesta Hotel & Casino Santo Domingo
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  • Dominican Fiesta Hotel & Casino Hotel Santo Domingo

You should know

  • Dominican Fiesta Hotel & Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.