"Good accesibility and Location. Boca chica bullevard need a mayor improvement. Friendly people but locals always like to rip you out (they like to cha ... " More

By chicotraveler27 on Wed 02 Jan 2013

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Hotel Description

An all-inclusive stay in Boca Chica awaits you at Be Live Experience Hamaca Beach - All Inclusive. You'll be within a 15-minute walk of Boca Chica and 2.5 km (1.6 mi) from Nautical Club of Santo Domingo. Highlights at this beachfront resort include 6 restaurants, 4 outdoor swimming pools, and a full-service spa.

Balconies, WiFi, and cable TV are featured in all 248 rooms. Coffee/tea makers, free bottled water, and safes are also available.

The seafood restaurant, Pelicano Restaurant, is open for breakfast, lunch, and dinner. The resort's own poolside bar and bar/lounge are nice places to enjoy a drink. Spend the day at the beach and enjoy the onsite free kids' club, fitness center, and outdoor tennis court. Business travelers can take advantage of conference space, meeting rooms, and a business center. Added amenities include a spa tub, a sauna, and WiFi in public areas. Free buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star Boca Chica resort, you'll be 30.7 km (19.1 mi) from Colon Lighthouse and Museum and 33.7 km (21 mi) from Alcazar de Colon.

Standard Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$142 per night

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room (Superior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Be Live Experience Hamaca Beach - All Inclusive ratings based on 46 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 1.5 out of 5.0
1 out of 5

worst experience ever

Pros: close to the airport
Please don't do it. I read the review before arriving and decide to still give it a try. worst experience ever. this place is discounting. the food is bad, rooms are dirty and staff the worst. they don't know what are they doing there. will never stay there again even if they give it to me for free!!!!

Posted by on May 23, 2017

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Comment from Hotel Management

May 25, 2017 by Sara Zuin, Room Division Manager.

We would like to apologize for not having fulfilled your expectations and we regret to know that your holidays have not been to your liking. We are working hard every day to keep improving and get the complete satisfaction of our customers. We hope you will give us a future opportunity to change the negative concept you have of us. Best regards

1 out of 5
Was there in vacation. Do not stay at this hotel. Hotel is discusting.

Posted by on Mar 28, 2017

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Comment from Hotel Management

Apr 12, 2017 by ...

We regret to know that your stay with us has not been pleasant and that our services and infrastructure have not met your expectations. We would be grateful if you would give us the opportunity to change your negative concept of us. Astrid C. Marte.

1 out of 5

Very Poor

Pros: Proximity to the ocean.
Cons: Food, housekeeping, maintenance, customer service
Location: Unknown, we spent so much time fighting for bare essentials we didn't have time to look around much.
My original arrival time for the hotel was going to be Thurs night/Fri morning at ~3AM and so we reserved the room starting Thurs. Flight delays caused us to completely miss the first night’s stay. When I learned of the delay I called Travelocity. The agent spoke to Be Live on my behalf and asked about a refund for the first night. The hotel would not issue a refund but Travelocity did credit me the cost of a night’s stay. However, when we arrived to the hotel on Fri at 1pm we spent 45 minutes waiting in line and talking to the hotel agent only to be told we could not check in to our room because it was not ready. This is despite the fact that the hotel was paid to have it ready the prior day and the situation was already described to them. We were forced to walk around with our bags for 2 hours, unable to enjoy any of the day. Check in then took another 45 minutes of waiting in line. We were forced to wear an uncomfortable cheap vinyl wristband for our entire stay. Loosing it would cost a lot. The room was dirty. Bedding was stained, had holes. Hot water did not work. Hair dryer was broken. Mold in the bathroom. Customer service was non-existent, even when approached by our native friend. Food mad us sick. Essentials like sunscreen were insanely expensive. We were constantly approached by pushy salespeople.

Posted by , from NY on Jul 20, 2016

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1 out of 5

Nightmare

Pros: Nothing
Cons: Everything
Location: Thanks God there are many things to do around
Very bad experience. I have been there three times but this time it was really bad. Check in at 1;30 AM after arriving at 5 PM Do not do an all inclusive!!! Bad food! You are in a Rum country but not a regular rum brand available, they have their own brand for this hotel only. I will not come again to this hotel, to Dominican Republic YES at anytime!!!!!

Posted by , from Puerto Rico on Jul 19, 2016

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1 out of 5

WORST HOTEL I HEVE EVER BEEN IN, DANGEROUS AREA

Pros: NOTHING WORST HOTEL I HAVE SEEN
Cons: THE HOTEL IS IN SUCH A BAD SHAPE THAT EVERYTHING MUST BE IMPROVE INCLUDING THE ROOMS, LOBBY, RESTAURANTS, COMMON AREAS, SECURITY AND SERVICE
Location: DANGEROUS AREA WE GOT ROB HALF A BLOCK FROM THE HOTEL WILL NOT RECOMMEND
HOTEL IN BAD SHAPE FALLING APART, NOTHING AS SHOWN IN THE INTERNET, ROOM IN POOR SHAPE, BATHROOM IN DEPLORABLE CONDITION, TILES BROKEN IN THE BATHROOM, SHOWER REALLY DIRTY, CEILING ON THE ROOM FALLING APART, COULD NOT GET A CALL PLACE FROM THE ROOM OR THE LOBBY, SOME OF THE RESTAURANTS ARE CLOSED AND NOT ALL AMENITIES ARE AVAILABLE AS STATED ON THE INTERNER OR THEIR BROSHURE, ELEVATOR WAS NOT WORKING, COMMON AREAS IN REALLY BAD SHAPE, AIR CONDITINING DID NOT WORK PROPERLY IN THE ROOM, NO MINI BAR IN THE ROOM AS STATED IN THE WEBSITE, CONTRUCTION IS GOING ON ALL OVER DUE TO THE POOR CONDITION OF THE HOTEL AND NO MENTION OF IT WHEN YOU RESERVE.

Posted by , from MIAMI on Jun 16, 2016

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1 out of 5

so disappointed

Pros: there was nothing TO like about this hotel :(
Cons: everything. the entire hotel is so dirty.
Location: the only thing to do is sit in a pool or the beach, we were bored.
We arrived to the hotel and had a room that was NOTHING what it looked like on the computer when i booked this hotel. The bed being hard and only two pillows, small tv, and very old, no air conditioning, and ONE light (a lamp) in the entire room along with the balcony light that didn't work, was the least of our worries. However, the room was infested with mosquitoes. When you looked up they were crawling all over the ceiling, we couldn't take it anymore, my fiance and i went down to the desk to let them know that the room had mosquitoes and there was no A.C, the lady at the front desk was who we spoke to, and although she was nice, they charged us like crazy to get switched to a room with A.C and no bugs... we didn't even complain about the rest because our main issues was just how uncomfortable we were. They charged us an extra for a comfortable room.. MIND YOU we paid almost a ton of money upon our arrival here. We were already in another country, we were basically tricked, because NOTHING online is what it appears in person. There is obviously no customer service in that hotel, all they want is your money. The pool with the bar in it, has tons of bird poop in it, and the bar has mold all over it. They don't clean, they don't keep up with it. With the amount of money taken from us you think that hotel would be AT LEAST kept clean. Seriously disgusting and i'm still so upset that i hated my vacation.

Posted by , from NJ on Sep 7, 2015

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2 out of 5

This hotel has a lot of issues

Pros: If you like the pool on the garden side, I liked my pretty room with the pretty view of the room and it was close to the buffet area and show area.
Cons: EVERYTHING needs repair!!! Reception needs more organization. Housekeeping needs to respond more quickly and check the rooms better for missing thing
Location: The surrounding area is NOT a safe place. You have to watch your back if you venture into the town outside the hotel. Many hookers. Pushy vendors
Honestly, this is one of the worst, organized hotels that I have ever stayed in. I've been going to the Dominican Republic for years. Really the worst hotel. AT this time do NOT take an ocean view room. The building is old, the beds are bad and the view is a joke. Ocean FRONT rooms are newly renovated and wonderful. Garden view rooms don't have much of a view unless you face the pool which is nice but some of the rooms there are also renovated. I downgraded to a garden view room and had a modern room with a beautiful view of the pool. I was much happier there, of course I was not offered any compensation. I arrived early to the hotel, but my room was STILL not ready until well after check in time. I was left to fend for myself. Reception was in CHAOS and many people had issues with them not having the reservations right.Ocean view room was old and had lousy beds, I slept badly and requested a room change. Room door also had a lock that would not hold and I found my room open a couple of times. The staff bent over backwards to help me move my room and even helped me to move my stuff... new room had air conditioning leaking on the floor. Then the AC stopped working completely. They moved me again across the hall but that room had a broken refrigerator and a horrible view of the road. I asked them to fix the AC and move me back. They did..but the next day I had bedbug bites. I asked them to scrub the room and change mattress. They did that. After I was fine in the nice room.

Posted by , from New York City on Jun 20, 2015

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1 out of 5

HORRIBLE!!

Pros: The Beach, Which is nicer then anything else
Cons: Everything,
Location: need to take hotel tours to do anything. Locally there isn't much that can be done.
We arrived at the hotel, Oct. 25th. I proceed to check in at the front desk. 1st thing I am told is that i am actually booked at the Hamaca Garden. I explain to lady, No i am not. I payed for Hamaca Beach. I had to show her the print out of my PAYED reservation for the Hamaca Beach. Only then she believed me. She made copies of our passports and swiped our credit card for final payment at the end of our stay. We now proceed to room. Room was the worst. Lighting was very dim, bathroom smelled like poop. bathtub has oxidation by the drain and the faucets were disgusting and brittle. There were no towels at the time, we had to request it. There had been a power outage so our room TV or lights were off. The bed was lopsided and once you sat on it, that side went all the way down. Sliding doors to the balcony were off the rail, so only one side could be open carefully!!! Furniture was chipped and cracked, parts of the walls were yellowish, and cracked. the room was connected to two other rooms, there were no locks on either side. One cleaning lady per floor. Their famous pool w/bar inside, was dirty and disgusting, the dirt laid on the bottom of pool and once anyone went it it would lift up. The not so popular pool Hamaca Beach ws much better looking and cleaner. This was an all inclusive, Drinks SUCKED!! beer served was not Presidente! as they claimed it was Quisqueya, cheaper and light! actual Alcohol Was cheapest of them all. The 3 Restaurants (part of the all in

Posted by , from New York, NY on Nov 4, 2014

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3 out of 5

This resort has seen better days, unfortunately!

Pros: Close restaurants
Cons: No free Internet, Noisy, Poor breakfast
Ever since Be Live took over, the overall quality and service of this resort and a few others have gone down. Hamaca was much better a few years ago before the renovations, which are still on- going by the way! They painted the hotel white (used to be coral) and the new theme is much more modern. There aren't as many palm trees on the beach and they removed the umbrellas made out of dry palm leaves, which used to give it a tropical cozy feeling. The beach is very short and you can't walk to the left because of the restaurant that's on a pier and to the right there are local restaurants and a public beach (explore at your own risk and bring a friend along). The water is clear, calm, and shallow. There is a good sized swimming area and plenty of coral and fish to explore with snorkels! If you are the type of person that likes peace and quiet on the beach, this is not the place to visit. Since the beach is so small, no matter where you place your chair, there is no escaping the music and daily activities. The room was decent, but ours was missing a fridge and an alarm clock so we always had to check our own watch to figure out the time. When I asked for one, they said that none of the rooms have them. As for the young people who like to party they got rid of the disco, which used to be where the gourmet restaurant now is. There is a separate disco next to the main lobby with no entrance fee but the drinks are almost the same price as in New York (we paid $36 for 4 mixed drinks. with tip, it's $10 a drink...depending where you go out, drinks range from 7 to 15 bucks in NYC FYI:-). The set-up is fun and the music was good, but it was pretty empty both nights that we went. Lastly, the food at the buffet was limited so try to eat at all the restaurants at least once. Breakfast was extremely repetitive and they didn't serve bacon at all:-(

Posted by , from ny on Feb 12, 2013

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4 out of 5

great price with a lot of ammenities

Good accesibility and Location. Boca chica bullevard need a mayor improvement. Friendly people but locals always like to rip you out (they like to charge a lot more for service or prodicts). Be careful when walking alone at night.

Posted by on Jan 2, 2013

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About the Be Live Experience Hamaca Beach - All Inclusive

Location Calle Duarte #1-B Esq. Caracol, Boca Chica, Santo Domingo 15700

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Property Features

Be Live Experience Hamaca Beach - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Be Live Experience Hamaca Beach - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a spa tub. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. Public spaces have WiFi for a fee. Business amenities include a business center and meeting rooms. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Be Live Experience Hamaca Beach - All Inclusive. Free self parking is available.

  • 248 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 5 conference rooms
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Arcade/game room
  • Miniature golf on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Santo Domingo (SDQ-Las Americas Intl.) (12 km / 7.4 mi)
  • Parking: Free self parking

Room Amenities

Be Live Experience Hamaca Beach - All Inclusive offers 248 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Pelicano Restaurant - This seafood restaurant serves breakfast, lunch, and dinner. Reservations are required.

La Cotica Restautant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Orale Restautant - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

La Piazza Restaurant - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Rodizio Restaurant - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required.

Nearby Activities

Coral reefs ensure the sea remains calm and shallow enough off the beach that guests can play water volleyball 26 feet (8 meters) from shore. Along the white-sand beach, thatched roof palapas offer shade. The resort has two sections, the Beach and Garden. The Beach Section pool is medium-sized, with a children's pool adjacent. The Garden Section pool is a large, freeform attraction with a swim-up bar; it includes a 20-person, cool-water spa tub raised above one end.

Other on-site sports and workout facilities include a fitness center with cardio and weight equipment, supervised by a trained attendant; an outdoor jogging track winding through the resort grounds; a nine-hole miniature golf course; and water sports such as boogie boarding, sailing, windsurfing, paddle boating, and kayaking.

For surcharges, guests can enjoy motorized water sports on site, including: Jet skiing, water skiing, banana boats, and parasailing. An on-site dive center can arrange fishing, snorkeling excursions, and scuba diving courses, certification, and trips (surcharges for all).

Metro Country Club, an 18-hole course, is located 30 km (19 miles) from the resort. The hotel provides information for guests requiring tee time through Oasis Plus Concierge. Guest must pay for green fees, transportation, and equipment rental.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Miniature golf on site
  • Golfing nearby
  • Volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Personal motorized watercraft on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

From February 1 - March 31, 2018, the minimum check-in age is 24. Each guestroom must include an adult age 24 or older. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 24 years old.

This property has a strict no-party policy. Bookings for individuals or groups for the purpose of attending parties are prohibited and will be rejected. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 25 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 25 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Be Live All Inclusive
  • Be Live Hamaca
  • Be Live Hamaca All Inclusive
  • Be Live Hamaca Beach
  • Be Live Hamaca Beach All Inclusive
  • Be Live Hamaca Beach All Inclusive Boca Chica
  • Be Live Hamaca Beach Boca Chica
  • Hamaca Be Live
  • Hamaca Beach
  • Be Live Experience Hamaca Beach All Inclusive Boca Chica
  • Be Live Experience Hamaca Beach All Inclusive
  • Be Live Experience Hamaca Beach Boca Chica
  • Be Live Experience Hamaca Beach

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.