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5.0 out of 5

"A thoroughly enjoyable situation, location & environment, but I should recommend you speak Spanish because you will be disadvantaged. Everyone was o ... " More

By a verified traveler on Thu 20 Jul 2023

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Hotel Description

3.5-star aparthotel near La Chascona

City center stay

With a stay at this Bellavista aparthotel, you'll be within half a mile (1 km) of La Chascona and 2 miles (3 km) of National Museum of Fine Arts. Santa Lucia Hill and Plaza de Armas are also within 2 miles (3 km).

Renovated in 2019

Free WiFi in public areas, a terrace, and express check-in are available at this aparthotel. Express check-out, a computer station, and luggage storage are also on offer.

Free WiFi, kitchens

The soundproofed apartments offer free WiFi and portable fans. LCD TVs come with cable channels, and other amenities include kitchens and furnished balconies.

Executive Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$81* Per night/room Apr 17 - Apr 18

Family Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Norus Providencia ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Norus Providencia

Everyone (2)
5 out of 5

Posted by on Jul 31, 2023

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Comment from Hotel Management

Sep 25, 2023 by Norus Apartments Providencia

Kelly muchas gracias por sus comentarios, esperamos recibirlos proximamente, saludos.

5 out of 5
A thoroughly enjoyable situation, location & environment, but I should recommend you speak Spanish because you will be disadvantaged. Everyone was overwhelmingly kind to me & I will return on my next vacation if possible!!! Stay at Norus , call Camilla en el despacho 🔑

Posted by on Jul 20, 2023

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Property Features

Norus Providencia offers its guests a terrace, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Norus Providencia also features laundry facilities, express check-in, and express check-out. A complete renovation of Norus Providencia was completed in February 2019. Smoking is allowed in designated areas at this 3.5-star Santiago aparthotel.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • Built in 2010
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Train station: Matta Station (5.3 km / 3.3 mi)
  • Metro station: Salvador Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Norus Providencia offers 20 accommodations with safes and hair dryers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2019.

  • In-room kitchen
  • Private balcony (furnished)
  • Sitting area
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Extra futon mattress (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Portable fan
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Norus Providencia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 6)
  • Pet deposit: USD 150 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Norus Apartments Bellavista Apartment
  • Norus Apartments Apartment
  • Norus Apartments
  • Norus Apartments Providencia Apartment Santiago
  • Norus Apartments Providencia Apartment
  • Norus Apartments Providencia Santiago
  • Norus Apartments Bellavista
  • Norus Providencia Santiago
  • Norus Providencia Aparthotel
  • Norus Apartments Providencia
  • Norus Providencia Aparthotel Santiago

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.