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Mercure Santiago Centro

Property class: 4
4-star hotel near National Archive

Choose dates to view prices

Photo gallery for Mercure Santiago Centro

A table with a variety of food items and a vase of flowers, set against a backdrop of a pool and outdoor seating area.
A modern hotel room with a large bed, a desk, a chair, and a TV.
A buffet table with various food items and drinks, surrounded by guests.
The exterior of the Mercure Hotel with a prominent sign and flags.
A modern hotel hallway with a checkered carpet, recessed lighting, and doors marked with room numbers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000
  • Place, Santa Lucia Hill
    ‪2 min walk‬
  • Place, Pontifical Catholic University of Chile
    ‪3 min walk‬
  • Place, Palacio de la Moneda
    ‪11 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(49 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair.

Classic Room, 2 Twin Beds

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Superior Room, 2 Double Beds

7.8 out of 10
Good
(15 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a chair, and a city view.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed

A hotel room with a large bed, bedside lamps, a chair, a nightstand, and a window with curtains.

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Santiago

Downtown Santiago stay.With a stay at this Downtown Santiago hotel, you'll be steps from National Archive and San Francisco Church. Pontifical Catholic University of Chile and Santa Lucia Hill are also within half a mile (1 km).

What's nearby

  • Santa Lucia Hill - 2 min walk - 0.1 miles
  • Pontifical Catholic University of Chile - 3 min walk - 0.2 miles
  • Barrio París-Londres - 5 min walk - 0.3 miles
  • Lastarria District - 6 min walk - 0.4 miles
  • Palacio de la Moneda - 11 min walk - 0.6 miles

Getting around

  • Santa Lucia Station - 2 min walk
  • Parque Almagro Station - 17 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Almacruz Hotel y Centro de Convenciones - ‬4 min walk
  • ‪Café San Isidro - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Restaurant Indian Garden - ‬2 min walk
  • Bar Make Make

About this property

Mercure Santiago Centro

4-star hotel near National Archive
Mercure Santiago Centro offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 8019 square feet (745 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Santiago Centro. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Santiago hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 8019 sq ft of conference space
  • 745 sq m of conference space
  • Built in 2007
  • Deli
  • Cabanas by the pool (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mercure Santiago Centro offers 142 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (CLP 7,360 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CLP 12,376 for adults and CLP 12,376 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • No elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free extra futon
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CLP 49000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 45000 per pet, per day, plus a deposit of CLP 45000 per day
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 12376 for adults and CLP 12376 for children
  • Airport shuttle fee: CLP 25000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 7360.00 per day
  • Pet deposit: CLP 45000 per day
  • Pet fee: CLP 45000 per pet, per day
  • Late check-out fee: CLP 49000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

How close is Mercure Santiago Centro to the airport?

Mercure Santiago Centro is 12.3 mi (21-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Santiago Centro?

As of Aug 14, 2026, prices found for a 1-night stay for 2 adults at Mercure Santiago Centro on Sep 11, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Santiago Centro have an airport shuttle?

Mercure Santiago Centro offers an airport shuttle 24 hours a day, on request, for a charge of CLP 25000 per vehicle, one-way.

Does Mercure Santiago Centro offer free breakfast?

Free breakfast isn’t provided at Mercure Santiago Centro, but buffet breakfast is offered for a fee of CLP 12376 for adults and CLP 12376 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Mercure Santiago Centro?

No, there is no casino at this hotel.

What time is check-in at Mercure Santiago Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Mercure Santiago Centro?

Free parking is not available at this hotel. Self parking is available for CLP 7360.00 per day.

Does Mercure Santiago Centro have a pool?

Mercure Santiago Centro features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 8:00 PM.

Does Mercure Santiago Centro have a restaurant?

Mercure Santiago Centro is home to Amaranto, which features international cuisine.

Does Mercure Santiago Centro have a spa?

There are no spa services available at this hotel.

How close is Mercure Santiago Centro to downtown Santiago?

Mercure Santiago Centro is 1.4 mi away from Santiago.

Mercure Santiago Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 370 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room 14th floor overlooking the library - hotel is in a great position for exploring the city
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location,very easy to get around.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Breakfast was very good with plenty of great options. Great position to explore the city.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

sydney

Liked: Staff & service
There was no ventilation in the bathrooms so there was mold growing on the ceilings. In US terms I would equate to a motel 6 - we were here for 2 nights and it did the job but I wouldn’t stay again
Stayed 2 nights in May 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, helpful staff, room and amenities were as described. Our room had a nice view overlooking the library and Santa Lucia Hill. However, our key cards malfunctioned frequently, and this seemed to be a common problem for other guests as well.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and managed mid-tier hotel.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Gyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 5 nights in Jun 2025
Verified review

6/10 Okay

Andrea Melissa

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Location is central, but the area is not the nicest. The staff is very helpful. Room had a good size, however bathroom was not very clean upon arrival.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Good location. Property a bit run down. Gym machine not working (all 5 days I was there)
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was big and clean and comfortable. The rooftop bar and the restaurant were good!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities
Room cleaned often and well, staff amazing! Let us check in early on arrival and since friends daughter got sick we got to keep one room past check out whilst waiting for rental car. And really friendly in restaurant as well.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Most city landmarks at walking distance. Friendly staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Merete

Liked: Cleanliness, staff & service, amenities
Nice location close to metro and Santa Lucia Hill. City centre is only a few minutes away. Comfortable room with a nice bed.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Joris de

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 14 nights in May 2024
Verified review

6/10 Okay

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good with friendly staff but while the location is central with good access to transport, the area is dirty and full of homeless people.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness
Clean rooms, handy location. This is a mid range hotel & for that it’s great. Rooms a bit dark (just 1 more lamp per room please!) but good breakfast & staff keen to help. Ray at front desk is a champion.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is ok with friendly staff but wouldn’t stay in the city centre again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good bar, air conditioning worked. No complaints at all!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Wai Moon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Pieter

Liked: Cleanliness, staff & service
Long periods of slow and no internet
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. It's close to everything. Friendly and helpful staff.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in May 2024
Verified review

8/10 Good

Thomas

Liked: Amenities
Good location
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Loretta

Good location
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, safe & comfortable hotel. Awesome shower!!
Stayed 2 nights in Oct 2024

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