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MR Apart

3.0 star property
3-star hotel near Costanera Center

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Photo gallery for MR Apart

Front of property
Reception
Free daily buffet breakfast
Indoor pool
Gym

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Av. Pedro de Valdivia 164 - Providencia, Santiago, Region Metropolitana, 832100
  • Place, Sculpture Park
    ‪6 min walk‬
  • Place, Clínica Indisa
    ‪11 min walk‬
  • Place, Costanera Center
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Departamento Estándar (Uso Individual o Doble)

Minibar, in-room safe, desk, iron/ironing board

Departamento Estándar (Uso Individual o Doble)

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Minibar, in-room safe, desk, iron/ironing board

Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Departamento Suites

Departamento Suites | Minibar, in-room safe, desk, iron/ironing board

Departamento Suites

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Departamento 2 Ambientes

Departamento 2 Ambientes | Minibar, in-room safe, desk, iron/ironing board

Departamento 2 Ambientes

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment Superior with View

Minibar, in-room safe, desk, iron/ironing board

Apartment Superior with View

8.0 out of 10
Very good
(1 review)
  • 322 sq ft
  • Sleeps 3

View all photos for Superior Apartment

Superior Apartment | Minibar, in-room safe, desk, iron/ironing board

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Room Standard

Minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • 376 sq ft
  • Sleeps 3

View all photos for Double Room Standard

Minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • 376 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • 376 sq ft
  • Sleeps 3

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About the neighborhood

Santiago

Providencia stay.At this Providencia hotel, you'll be within a 5-minute walk of Vivo Panorámico and Drugstore. Sculpture Park and Sernatur are also within half a mile (1 km).

What's nearby

  • Vivo Panorámico - 3 min walk - 0.2 miles
  • Sculpture Park - 6 min walk - 0.3 miles
  • Municipal Market of Providencia - 8 min walk - 0.4 miles
  • Clínica Indisa - 11 min walk - 0.6 miles
  • Costanera Center - 12 min walk - 0.7 miles

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Matta Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 23 min drive

Restaurants

  • ‪Fuente Alemana - ‬1 min walk
  • ‪We Are Four Coffee Roasters - ‬2 min walk
  • ‪Alemán Experto - ‬2 min walk
  • ‪Fajita Express - ‬1 min walk
  • ‪Cafetopía - ‬1 min walk

About this property

MR Apart

3-star hotel near Costanera Center
MR Apart offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly MR Apart also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Santiago hotel is smoke free.

  • 24 guestrooms or units
  • 16 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
MR Apart offers 24 accommodations with minibars and safes. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Stovetop
  • Toaster

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property's swimming pool and fitness center hours are 7 AM-10:30 PM Monday-Friday and 9 AM-10 PM Saturday, Sunday, and public holidays.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at MR Apart

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50
  • Rollaway bed fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

This property will place an authorization for one night of room and tax in refundable rates for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 7 AM to 10:30 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Apart Hotel Neruda
Apart Hotel Neruda Santiago
Apart Neruda
Apart Neruda Santiago
Hotel Neruda
Neruda Hotel
MR Apart Hotel
MR Apart Santiago
Apart Hotel Neruda
MR Apart Hotel Santiago
MR Apart (Ex Apart Neruda)

Frequently asked questions

How close is MR Apart to the airport?

MR Apart is 13.2 mi (23-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does MR Apart have an airport shuttle?

MR Apart offers an airport shuttle 24 hours a day, for a charge of USD 50.

Does MR Apart offer free breakfast?

MR Apart offers free buffet breakfast every day from 7:30 AM to 11:00 AM.

Is there a casino at MR Apart?

No, there is no casino at this hotel.

What time is check-in at MR Apart?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at MR Apart?

This hotel offers free self parking.

Does MR Apart have a pool?

MR Apart features an indoor pool. Guests can enjoy pool access from 7 AM to 10:30 PM.

Does MR Apart have a restaurant?

Yes, there is a restaurant on site.

Does MR Apart have a spa?

There are no spa services available at this hotel.

How close is MR Apart to downtown Santiago?

MR Apart is 3.7 mi away from Santiago.

MR Apart Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 89 reviews
Rating 8 - Good. 28 out of 89 reviews
Rating 6 - Okay. 15 out of 89 reviews
Rating 4 - Poor. 6 out of 89 reviews
Rating 2 - Terrible. 7 out of 89 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large room with separate bedroom. Large windows, clean and comfortable. Staff always friendly and helpful. Great breakfast. Good location with transport on doorstep. Shopping and eateries close too. I highly recommend 👌
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria

Thx
Stayed 1 night in Jul 2024

8/10 Good

Silvia

Traveled with partner
Stayed 4 nights in Jan 2024

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for business travellers

Good hotel for business travel in Santiago - well positioned and easy to access. The facilities were adequate if not outstanding but compared to a numebr of other hotels in the area this is very well appointed.
Stayed 6 nights in Oct 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Wifi failed often even after calling the technitian multiple times Air Conditioning unit failed and they never fixed it Location is great but facilities /amenities seem to be falling apart
Stayed 6 nights in Apr 2019

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soup Spoons.

Neruda Apart @ Providencia offers an excellent location for tourism, shopping, business and good restaurants. Their staff is friendly and resourceful. Rooms are clean, spacious and quiet inspite the thick local traffic. This hotel is a few yards from popular shopping hubs and a well run subway system (Metro) which will take you to all corners of the capital. Beware of and stay away from peak/rush hours though. My wife and I enjoyed the amenities of Neruda Apart. It caught my attention that for breakfast hours there were dinner ware rather than common tea spoons. Going back and forth to Pudahuel Intl. Airport will take only 20 + minutes thanks to Santiago’s modern highway system. In a few words, Neruda Hotel provides tourists a great location and service for passengers of any kind.
Stayed 1 night in Dec 2018

6/10 Okay

Uri, Toronto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Ambivalent

Ran down, terrible mattress, took 3 days to fix a running nosy toilet, staff very nice people, except forgot to make the requested wake-up call, their english is infinitesimal. On the good side great/copious breakfast, excellent location
Stayed 5 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Too old , smell awful , bad service , bad amenieties , really bad experience

2/10 Terrible

joan, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what it seems

Don't be misled by the image in their web page. The picture belongs to the main entrance to Hotel Neruda. It has nothing to do with the real entrance to Aparthotel Neruda, which is a hotel in the back of Hotel Neruda. Problems: -Rooms are old and with little maintenance. -Not very cleaned. I doubt they ever sweep (not to mention mop) the floors. Whatever we dropped, there it was after the room had been 'cleaned'. -Windows dirty. I don't think they have never been cleaned. -Towels old and used. Real rags. -No actual air-conditioning. Only one air cooler that worked only as a fan. With temperatures in Santiago that may reach 104 degrees, it was useless. -The hotel has neither a gym nor a swimming pool. Customers can access the gym next door, which has a small pool. However, the gym is even dirtier than the aparthotel, with broken machines and a small swimming pool impossible to be used since they have children courses the entire day. It closes Saturday afternoon and evening and Sunday the whole day. -Our phone did not always worked. The same happened with our door magnetized cars. Finally, our last day, they decided to send someone to fix the lock. -Rooms have assigned staff and depending on who was assigned to your room, you were treated nicely or they were rude with you. -Corridors, walls and floors need painting and repairing. -A mediocre breakfast buffet. Excellent fruit though. I wish I had taken pictures of the dirt in the gym.

6/10 Okay

Owais, Washington DC

Liked: Staff & service

Do-Able: Fantastic Staff

Comfortable yet not the best. Slight selection at Breakfast. Front Desk Service is incredible. Very Professional and even had a sweet lady from Michigan named Amanda who went out of her way to make I had the best experience Santiago had to offer an didn't get lost.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, comfortable, helpful staff

2/10 Terrible

Lyndsay, Miami

Very poor internet access

I had 2 nights booked at this hotel, but I had to leave after the first night because the internet connection was terrible. I was in Santiago for business, and reliable and fast internet access was a prerequisite when booking the room. It was neither fast nor reliable - anything but.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

downtown santiago

Apart Hotel Neruda located within walking distance to some sight seeing locations. If you feel comfortable on the subway you can easily get around the city. The room was clean but the hotel is on the older side but nice for the price. The front desk spoke english which is good because we do not speak spanish. 3.5 star

8/10 Good

Paulo

Liked: Cleanliness, staff & service
Hotel e bom, café da manhã meio repetitivo, 2 elevadores em manutenção durante toda estadia.
Stayed 7 nights in Nov 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza impecável, café da manhã excelente, conforto do quarto incrível. Ótimo atendimento dos funcionários! Único ponto negativo é que não existe box nos banheiros e os banheiros são pequenos, mas nada que atrapalhou nossa estadia!
Stayed 3 nights in Aug 2025

10/10 Excellent

Aline Cristina

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel lindo, confortável, equipe nos atendeu super bem, muito educados, me ajudaram com as crianças, com duvidas. O café da manhã estava uma delicia!! a piscina não achei tão aquecida, mas , como eles disseram, os brasileiros sempre acham ela mais fria, os chilenos nao rs
Stayed 7 nights in Aug 2025

8/10 Good

Jose e

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ficamos no apt 508 e havia muita barata. A cama parecia ter um buraco. Teve vazamento no teto do banheiro. A equipe maravilhosa. Cafe muito igual todos os dias. Localizacao excelente.
Stayed 7 nights in Aug 2025

10/10 Excellent

José Henrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

CAROLINA FERNANDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Ficamos no apart hotel e fui surpreendida positivamente. Quarto bem amplo, limpo, com uma vista maravilhosa!! Café da manhã muito gostoso, e os funcionários então, sem palavras! Todos MUITO atenciosos, simpáticos, educados e prestativos! Quando voltar para Santiago, com certeza este hotel será minha escolha novamente! Nota 10000.
Stayed 6 nights in Jul 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tudo maravilhoso

Amamos tudo, café da manhã delicioso, quarto muito limpo e aconchegante. Jantamos no restaurante do hotel alguns dias e estava ótimo. Localização perfeita. Tudo incrível.
Stayed 8 nights in Apr 2025

4/10 Poor

Gisele

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel razoável pro preço, ficamos no apart hotel estrutura velhas, elevadores ruins, no apart parece que tem pessoas que moram, ficamos num andar que só tinha moradores e um dia teve uma briga entre os moradores tarde a noite, uma discussão que não conseguimos dormir, avisamos o pessoal do hotel e não deram a mínima, depois de ligamos várias vezes resolveram ir até o apartamento que estava tendo a briga. Não indico e não voltarei me hospedar nesse hotel.
Stayed 5 nights in Dec 2024

8/10 Good

Noelia

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
La ubicación el servicio excelentes, se puede caminar por la zona y es muy seguro muy cerca del mall Costanera, el desayuno bueno lo único q no especifican q hay habitación de apartamentos u de hotel y los de apartamentos están ya muy viejos u no deberían fumigar cuando hay huéspedes olía muy feo el líquido
Stayed 3 nights in Jan 2025

10/10 Excellent

Cleusa Aparecida

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi ótima.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nathalie

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

SANDRA DOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível, funcionários atenciosos, excelente localização. Café da manhã delicioso, super recomendo.
Stayed 6 nights in Oct 2024