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Hotel HW Libertad

3.5 star property
3.5-star hotel in Downtown Santiago, connected to the convention center

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Photo gallery for Hotel HW Libertad

Porch
Reception
Room, 1 King Bed, City View | In-room safe, soundproofing, free WiFi, bed sheets
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Housekeeping
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
22 Libertad, Santiago, Región Metropolitana
  • Place, University of Santiago-Chile
    ‪6 min walk‬
  • Place, Museum of Memory and Human Rights
    ‪14 min walk‬
  • Place, Palacio de la Moneda
    ‪4 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪15 min drive‬

Room options

View all photos for Twin Room, Non Smoking, City View

Twin Room, Non Smoking, City View | In-room safe, soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking, City View

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Triple Room

  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds

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About the neighborhood

Santiago

Downtown Santiago stay.Within a 15-minute walk of this Downtown Santiago hotel, you'll find University of Santiago-Chile and Parque Quinta Normal. Plaza Brasil and Centro Cultural Matucana 100 are also within 2 miles (3 km).

What's nearby

  • University of Santiago-Chile - 6 min walk - 0.4 miles
  • National Museum of Natural History - 13 min walk - 0.7 miles
  • Museum of Memory and Human Rights - 14 min walk - 0.8 miles
  • Fantasilandia - 3 min drive - 1.2 miles
  • Palacio de la Moneda - 4 min drive - 1.7 miles

Getting around

  • Latin American Union Station - 3 min walk
  • Santiago Central Station - 10 min walk
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Shu Xiang - ‬2 min walk
  • ‪Huaqiao - ‬5 min walk
  • ‪Burdeos Restobar - ‬4 min walk
  • ‪多味麵館 - ‬5 min walk
  • ‪Comida China - ‬6 min walk

About this property

Hotel HW Libertad

3.5-star hotel in Downtown Santiago, connected to the convention center
Hotel HW Libertad offers its guests a fitness center, a vending machine, and dry cleaning/laundry services. There are 4 meeting rooms available. WiFi is free in public spaces. Hotel HW Libertad also features a front-desk safe and an elevator. Free self parking is available.

This 3.5-star Santiago hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • Built in 2018
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Hotel HW Libertad offers 86 air-conditioned accommodations with safes. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Elevator (31 inch wide door)
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel HW Libertad

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

He Wang Hotel Hotel
He Wang Hotel Santiago
He Wang Hotel Hotel Santiago

Frequently asked questions

How close is Hotel HW Libertad to the airport?

Hotel HW Libertad is 11.8 mi (20-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does Hotel HW Libertad have an airport shuttle?

Airport shuttle services are not available at Hotel HW Libertad.

Does Hotel HW Libertad offer free breakfast?

Hotel HW Libertad does not offer free breakfast.

Is there a casino at Hotel HW Libertad?

No, there is no casino at this hotel.

What time is check-in at Hotel HW Libertad?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel HW Libertad?

This hotel offers free self parking.

Does Hotel HW Libertad have a pool?

Hotel HW Libertad does not have a pool.

Does Hotel HW Libertad have a spa?

There are no spa services available at this hotel.

How close is Hotel HW Libertad to downtown Santiago?

Hotel HW Libertad is 0.2 mi away from Santiago.

Hotel HW Libertad Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 143 reviews
Rating 8 - Good. 41 out of 143 reviews
Rating 6 - Okay. 8 out of 143 reviews
Rating 4 - Poor. 10 out of 143 reviews
Rating 2 - Terrible. 3 out of 143 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MARIANO HERNAN

Stayed 1 night in Jul 2025

8/10 Good

juana Del Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Héctor Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Adaih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Marjan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was extremely disappointing for several reasons. First, the room was absurdly small, leaving barely enough space to move around. To make matters worse, the air conditioning remote didn’t work, preventing me from adjusting the swing settings. The room had an awful odour and desperately needed air circulation, but the air conditioning made the tiny space unbearably cold within minutes, even at a standard setting of 24–25 degrees. This left me with two unpleasant choices: endure the horrible smell all night or freeze. Unfortunately, I caught a cold due to the cold temperature. The noise from the lift was another major issue. I could hear it clearly from inside my room throughout the night, making it nearly impossible to get any sleep. The bathroom facilities were inadequate and unhygienic. They provided just one tiny bar of soap to be shared between the sink and shower—absolutely unacceptable. Additionally, there was no shampoo provided, which is a basic amenity in any hotel. The check-in process was shockingly slow. Despite having two staff members at the reception, it took nearly 20 minutes to process just two check-ins before it was my turn. The worst part of my experience was dealing with an incredibly rude and unprofessional staff member during check-in. This arrogant older man made the process unnecessarily complicated, even though I had completed all the steps online and prepaid for my stay. He insisted that I fill out all my details on a piece
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property and customer service
Stayed 3 nights in Jan 2025

8/10 Good

Harrison

Stayed 1 night in Nov 2024

8/10 Good

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Cristobal

Stayed 2 nights in Nov 2024

10/10 Excellent

Cristobal

Stayed 2 nights in Nov 2024

10/10 Excellent

Helene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful- Excellente
Stayed 4 nights in Oct 2024

10/10 Excellent

Helene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Ashot, Toronto

Traveled with partner
Liked: Staff & service
If the room had provided us with facial tissues, tea and coffee bags, and a mirror in the hallway, I would have evaluated it as good. The area was shabby (“old town”) and noisy in late evenings. However, great breakfast, helpful and responsive staff, cosy and clean room in spite of cracked walls, nice view of surroundings.
Stayed 3 nights in Oct 2024

6/10 Okay

Chris

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Li

Liked: Staff & service, property conditions & facilities
Overall our hotel stay went well enough. Room was spacious and clean with good hot water for showers. Beds were small but comfortable. Small shops and restaurants are just around corner for convenient quick snacks and fast food.
Stayed 1 night in Oct 2024

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es bueno, el desayuno muy bueno, solo que la ubicación no es la mas recomendable principalmente si se necesita salir de noche.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2023

10/10 Excellent

Li

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to Metro station and supermarket. Three minutes walk only. Staff were very nice and helpful. Breakfast was great. Neighborhood seems fine, there is pharmacy in the building, also an authentic Chinese Restaurant in the building as well. Overall, great experience.
Stayed 7 nights in May 2023

10/10 Excellent

Cherlandie

Stayed 13 nights in Dec 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

I had a wonderful 3 night stay here. It was soo quiet and peaceful. Every afternoon I would open the window and enjoy the sun and nice breeze. The bed was very comfortable and great hot shower. The room was big and clean and the breakfast nice. Staff was excellent. I would stay here again and again! Thanks so much!
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Decent value for money

A little hard to find and neighborhood was ok but maybe not at night. We weren’t informed that the breakfast was complimentary. Appreciated getting a plug adapter from reception.
Stayed 2 nights in Dec 2022

8/10 Good

Takanobu, VANCOUVER

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy hotel with helpful English speaking staff

10/10 Excellent

Johann, Avon Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's ready nice and breakfast is awesome, quiet and super clean. Love it.
Stayed 2 nights in Apr 2022