Best Western Plus Santa Marta Hotel

Property class: 3.5
3.5-star hotel near Rodadero Beach

Choose dates to view prices

Room options

View all photos for 2 Single Beds, Air-Conditioned Non-Smoking

A hotel room with two beds, a desk, a chair, and a door.

2 Single Beds, Air-Conditioned Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room Standard

A hotel room with a large bed, two bedside tables, a chair, and a window with curtains.

Room Standard

  • 290 sq ft
  • Sleeps 3

View all photos for Room Standard

A hotel room with two beds, a desk, a television, and a large window with curtains.

Room Standard

  • 290 sq ft
  • Sleeps 3

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, white bedding, a patterned throw blanket, and a wooden nightstand with a lamp.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, white bedding, a patterned throw blanket, and a wooden nightstand with a lamp.

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • Partial ocean view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

A modern bedroom with a large bed, a dark wooden wardrobe, a grey sofa, and a flat-screen TV mounted on the wall.

Suite, 1 King Bed, Non Smoking (Living Room)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, white bedding, a patterned throw blanket, and a wooden nightstand with a lamp.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Santa Marta

Oceanside stay.Within a 10-minute walk of this Los Cocos hotel, you'll find Parque de los Novios and Santa Marta Bay. Old San Juan de Dios Hospital Museum and Clinic El Prado are also within half a mile (1 km).

What's nearby

  • Santa Marta Bay - 5 min walk - 0.3 miles
  • Parque de los Novios - 6 min walk - 0.4 miles
  • Santa Marta Beach - 6 min walk - 0.4 miles
  • Marina Santa Marta - 6 min walk - 0.4 miles
  • Santa Marta Cathedral - 9 min walk - 0.5 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 26 min drive

Restaurants

  • ‪OUZO - ‬5 min walk
  • ‪Tocata Karaoke Bar - ‬5 min walk
  • ‪La Sartén Dorada Restaurante y Parrilla - ‬5 min walk
  • ‪Tarjeta Roja - ‬4 min walk
  • ‪Juan Valdez Las Olas - ‬3 min walk

About this property

Best Western Plus Santa Marta Hotel

3.5-star hotel near Rodadero Beach
Best Western Plus Santa Marta Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. Event space at this hotel measures 409 square feet (38 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Santa Marta Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 15 levels
  • 409 sq ft of conference space
  • 38 sq m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Best Western Plus Santa Marta Hotel offers 126 accommodations with minibars and espresso makers. 42-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 65000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Best Western Plus Santa Marta

Best Western Plus Santa Marta

Best Western Plus Santa Marta Hotel Hotel

Best Western Plus Santa Marta Hotel Santa Marta

Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

How close is Best Western Plus Santa Marta Hotel to the airport?

Best Western Plus Santa Marta Hotel is 9.8 mi (26-min drive) away from the Santa Marta (SMR-Simon Bolivar) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Santa Marta Hotel?

As of Sep 14, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Santa Marta Hotel on Sep 27, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Santa Marta Hotel have an airport shuttle?

Best Western Plus Santa Marta Hotel offers an airport shuttle 24 hours a day, on request, for a charge of COP 65000 per vehicle, one-way.

How close is Best Western Plus Santa Marta Hotel to the beach?

This hotel is a short 8-minute walk from Santa Marta Beach and 3.2 mi (11-min drive) from Rodadero Beach. Don't forget your sunscreen!

Does Best Western Plus Santa Marta Hotel offer free breakfast?

Best Western Plus Santa Marta Hotel offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Best Western Plus Santa Marta Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Santa Marta Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Santa Marta Hotel?

This hotel offers free self parking.

Does Best Western Plus Santa Marta Hotel have a pool?

Best Western Plus Santa Marta Hotel features an outdoor pool.

Does Best Western Plus Santa Marta Hotel have a restaurant?

Best Western Plus Santa Marta Hotel is home to Blue Ribbon, which features international cuisine.

Does Best Western Plus Santa Marta Hotel have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is Best Western Plus Santa Marta Hotel to downtown Santa Marta?

Best Western Plus Santa Marta Hotel is 0.2 mi away from Comuna 2.

Best Western Plus Santa Marta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 501 out of 788 reviews
Rating 8 - Good. 196 out of 788 reviews
Rating 6 - Okay. 53 out of 788 reviews
Rating 4 - Poor. 15 out of 788 reviews
Rating 2 - Terrible. 23 out of 788 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and breakfast was great!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jorge Mario Pérez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and attention
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Andre J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay. Love the rooftop and pool
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Thessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortabel, friendly and pleasant distance from historical center, beach and to get on the road. Lots of choose at breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded my expectations and the staff were exceptional. Caleb at the front desk was very friendly and helpful whenever I needed as well as everyone else at the front desk. Definitely will be where I stay when I come back.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent extended stay twice. Thank you for everything
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Cira

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was perfect
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and property :)
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

wasila

Liked: Cleanliness, property conditions & facilities
The room was spotless and the staff was very kind
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was well cooked
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all around, good staff.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Claudia Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, Laura the front desk was very friendly.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

fredy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente.
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Rhonda

No airport shuttle as indicated on Expedia. Restaurant is terrible in terms of service and food. Rooms are clean, pool area beautiful
Stayed 11 nights in Feb 2026
Verified review

10/10 Excellent

MARIA INES

Liked: Cleanliness, amenities, property conditions & facilities
The room is spotless. The staff is very courteous
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay love it, personnel that work at hotel lovely set of people.
Stayed 13 nights in Mar 2025
Verified review

8/10 Good

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, especially Paula, Maria and the girl with the curly hair (sorry didn’t get your name) at the front desk. Hotel isn’t located in the best area, but ok walking during the daylight. Could definately use more variety at breakfast and more pool loungers. Cleaning staff do a great job, keep everything spotless.
Stayed 17 nights in Feb 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Updated rooms
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great option to stay in Santa Marta
Stayed 2 nights in May 2025
Verified review

8/10 Good

carl

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean, good staff,breakfast and service.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay. Friendly and attentive staff, quiet, location, clean facilities, great restaurant and good location.
Stayed 3 nights in Feb 2025

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