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INNSiDE by Meliá Tenerife Santa Cruz

4.0 star property
4-star hotel perfect for exploring Santa Cruz de Tenerife

Choose dates to view prices

Photo gallery for INNSiDE by Meliá Tenerife Santa Cruz

Outdoor pool, pool umbrellas, sun loungers
Innside, Room, Balcony | Balcony
Rooftop terrace
View from room
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Calle del Pilar 3, Santa Cruz de Tenerife, 38002
  • Plaza de Espana
    ‪5 min walk‬
  • Rambla de Santa Cruz
    ‪8 min walk‬
  • Tenerife Auditorium
    ‪19 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪11 min drive‬

Room options

View all photos for Innside, Room, Balcony

Innside, Room, Balcony | Balcony

Innside, Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (XL)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (XL)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Innside, Room

1 bedroom, in-room safe, free WiFi, bed sheets

Innside, Room

9.2 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Loft

1 bedroom, in-room safe, free WiFi, bed sheets

The Loft

  • 388 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio (2+1)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (2+1)

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio (XL 2+2)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (XL 2+2)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room (Innside, Connected with Studio)

1 bedroom, in-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio)

  • 495 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio

1 bedroom, in-room safe, free WiFi, bed sheets

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Innside, Connected with Studio 3+2)

1 bedroom, in-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio 3+2)

  • 495 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Innside Room Connected With Studio

1 bedroom, in-room safe, free WiFi, bed sheets

Innside Room Connected With Studio

  • Sleeps 4

View all photos for Studio Xl

1 bedroom, in-room safe, free WiFi, bed sheets

Studio Xl

  • Sleeps 3

Studio (Xl 2+2)

  • Sleeps 2

View all photos for Innside Room

1 bedroom, in-room safe, free WiFi, bed sheets

Innside Room

  • Sleeps 2

Room (Innside, Connected With Studio 3+2)

  • Sleeps 3

View all photos for Studio

1 bedroom, in-room safe, free WiFi, bed sheets

Studio

  • Sleeps 2

View all photos for The Innside Room With Balcony

1 bedroom, in-room safe, free WiFi, bed sheets

The Innside Room With Balcony

  • Sleeps 2

View all photos for The Loft

1 bedroom, in-room safe, free WiFi, bed sheets

The Loft

  • Sleeps 2

Studio

  • Sleeps 2

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About the neighborhood

Santa Cruz de Tenerife

City center retreat .With a stay at this Santa Cruz de Tenerife hotel, you'll be steps from Museo de Belle Artes and Municipal Museum of Fine Arts. Nuestra Senora del Pilar Parish and San Francisco de Asis Parish are also within half a mile (1 km).

What's nearby

  • Garcia Sanabria Park - 5 min walk - 0.3 miles
  • Plaza de Espana - 5 min walk - 0.3 miles
  • Rambla de Santa Cruz - 8 min walk - 0.5 miles
  • Centro Comercial Meridiano - 17 min walk - 0.9 miles
  • Tenerife Auditorium - 19 min walk - 1.0 mile

Getting around

  • Chimisay - 21 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪La Favola - ‬2 min walk
  • ‪Bar Derby - ‬1 min walk
  • ‪La Garriga - ‬2 min walk
  • ‪Dareshasu Cocina Filipina y Japonesa - ‬2 min walk
  • ‪Level. Wine & Tapas - ‬2 min walk

About this property

INNSiDE by Meliá Tenerife Santa Cruz

4-star hotel perfect for exploring Santa Cruz de Tenerife
INNSiDE by Meliá Tenerife Santa Cruz offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

INNSiDE by Meliá Tenerife Santa Cruz also features a rooftop terrace, dry cleaning/laundry services, and pool umbrellas.

This 4-star Santa Cruz de Tenerife hotel is smoke free.

  • 83 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
INNSiDE by Meliá Tenerife Santa Cruz offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 18 per night (755 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Innside Tenerife
Innside Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz Hotel
INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife

Frequently asked questions

How close is INNSiDE by Meliá Tenerife Santa Cruz to the airport?

INNSiDE by Meliá Tenerife Santa Cruz is 9 mi (29-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.

Does INNSiDE by Meliá Tenerife Santa Cruz have an airport shuttle?

Airport shuttle services are not available at INNSiDE by Meliá Tenerife Santa Cruz.

How close is INNSiDE by Meliá Tenerife Santa Cruz to the beach?

This hotel is 8.7 mi (17-min drive) from Teresitas Beach and 1.8 mi (12-min drive) from Playa de Valleseco. Don't forget your sunscreen!

Does INNSiDE by Meliá Tenerife Santa Cruz offer free breakfast?

Free breakfast isn’t provided at INNSiDE by Meliá Tenerife Santa Cruz, but buffet breakfast is offered for a fee of EUR 15 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at INNSiDE by Meliá Tenerife Santa Cruz?

No, there is no casino at this hotel.

What time is check-in at INNSiDE by Meliá Tenerife Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at INNSiDE by Meliá Tenerife Santa Cruz?

Free parking is not available at this hotel.

Does INNSiDE by Meliá Tenerife Santa Cruz have a pool?

INNSiDE by Meliá Tenerife Santa Cruz features an outdoor pool.

Does INNSiDE by Meliá Tenerife Santa Cruz have a restaurant?

INNSiDE by Meliá Tenerife Santa Cruz is home to Despreciados, which features Latin American cuisine.

Does INNSiDE by Meliá Tenerife Santa Cruz have a spa?

There are no spa services available at this hotel.

How close is INNSiDE by Meliá Tenerife Santa Cruz to downtown Santa Cruz de Tenerife?

INNSiDE by Meliá Tenerife Santa Cruz is 0.1 mi away from Santa Cruz de Tenerife.

INNSiDE by Meliá Tenerife Santa Cruz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 44 out of 62 reviews
Rating 8 - Good. 15 out of 62 reviews
Rating 6 - Okay. 3 out of 62 reviews
Rating 4 - Poor. 1 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zella, Woodland Hills

Stayed 4 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort

Great service and location

The hotel staff were excellent. They helped us with an early check in and checked in on our stay to ensure everything was okay. Loved the roof top terrace area with pool, great vibe for drinks. Wish it was open later. The location is very central with access to everything. Very comfortable hotel rooms and kettle provided (no milk so buy some) and water and soft drinks in the mini fridge. We had a balcony but it doesn’t have furniture, I would upgrade to the loft If budget allows it and you want to use the balcony .
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ideal for the tech savvy traveller but not so good if you don't have a smart phone. Information can only be accessed by QR codes! The rooms were comfortable and well appointed, and the facilities are very good overall. This was our third hotel on our journey around the islands and compared with the other two hotels the staff was less friendly, they were very efficient, just rather business-like. The breakfast was also rather disappointing and not worth €15. Overall, a good place to stay, close to many restaurants and places to visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great front desk staff

Excellent front desk staff. This hotel is lucky to have these people working for them. Hotel is in a great location, steps away from tons of restaurant and shops, When/if I go back to Santa Cruz, I will stay here. Also, rooms are equipped with wireless charging stations for cell phones
Stayed 1 night in Mar 2025

10/10 Excellent

Kennita

Traveled with family
Nice staff and facilities and location.
Stayed 1 night in Mar 2025

8/10 Good

WAN J R LOCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, central location and very good facilities

We enjoyed our stay very much. Room was spacious, clean and modern. It has usb chargers, chromecast and enough plug sockets. Rooftop bar and swimming pool was very convenient and can see views across Tenerife. Considering it was a very central location, noise was almost non existent, windows were clearly new and soundproofing installed very well. Showers were hot, quick and powerful. Shops, bars, transport links are on the door step with a nice park across the road. We paid for breakfast on our last day before our flight and it was plentiful, of good quality and standard. We really enjoyed our stay and will stay again if we ever revisit Tenerife.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

H

Liked: Cleanliness, property conditions & facilities, room comfort

Great rooms, ok service with weird hours

Great rooftop paddling (not swimming) pool. Small but well equipped gym. Strange room service hours (not 24 hr). Hard to find parking further up the street (not on-site) made worse by unfriendly reception staff. Roof access limited to certain hours. Quiet comfortable rooms with great showers and large beds.
Stayed 3 nights in Jan 2025

8/10 Good

Harriet

Stayed 7 nights in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped in for an overnight on a cycling tour and immediately decided on staying an extra day. The staff is AMAZING! Great service. The room is very comfortable. No extra charges for things like minibar items. Lots of great restaurants and shopping within easy walk. We will be back 😊
Stayed 1 night in Dec 2024

10/10 Excellent

FERNANDO, AVENTURA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un servicio muy bueno atencio esmerada calidad precio valor el mejor
Stayed 6 nights in Dec 2024

10/10 Excellent

Leslie, Courtenay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the center of town close to park and waterfront as well as shopping district. Staff were excellent from front desk, rooms, dining area with wonderful breakfast daily. The dinner restaurant was also excellent and the staff superb. Our rooms, adjoining, were newly appointed and beautifully modern and quiet. The roof top pool, albeit small, is spectacular, hanging out over the city. Lovely roof top bar area is very pleasant as well. I was very happy with overall experience as I selected the hotel and recommended it to multiple members of my family traveling together. From what I know, everyone enjoyed the hotel/location experience. Would certainly stay again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Raymond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Would recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Malik, BOCA RATON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient location, but no parking.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and very clean. I would have liked some more comfortable seating by the rooftop pool
Stayed 4 nights in Oct 2024

10/10 Excellent

Geraldine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

10/10 Excellent

Monique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it would stay again
Stayed 1 night in Jul 2024

4/10 Poor

Allan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was closed down after we booked so was the outside lounge
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel. Clean and quiet. The only issue is the rooftop pool wasn’t available which I was really looking forward to.
Stayed 3 nights in Jun 2024

6/10 Okay

Jens Gaarde

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Meget lille værelse. Især toilettet.
Stayed 2 nights in May 2025

10/10 Excellent

Eugénie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Mar 2025

10/10 Excellent

Marina, Latina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottima, personale gentile ed accogliente, stanza spaziosa, pulizia. Il parcheggio a pagamento è molto vicino
Stayed 4 nights in Apr 2025

10/10 Excellent

ronan saulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel para Sanra Cruz

Além do hotel ser novo, estar em boas condições e no centro de Santa Cruz, a equipe é sensacional. David e Stephania entregaram muito mais do que o solicitado.
Stayed 2 nights in Mar 2025