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"This Embassy Suites is going through a major remodel and upgrade so you might have to dodge workmen and walk around blocked off areas. The parking sit ... " More

By a verified traveler on Tue 05 Jun 2018

Hotel Description

3.5-star Mediterranean hotel near Segerstrom Center for the Arts

Close to airport

You'll find Segerstrom Center for the Arts and Santa Ana Zoo within 3 miles (5 km) of this Santa Ana hotel. South Coast Plaza and Bowers Museum are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center, laundry service, and free airport shuttle. Enjoy the fitness center and free cooked-to-order breakfast each morning.

Kitchenettes, WiFi

The 301 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as sofa beds and TVs with cable channels. Other amenities include living rooms, WiFi, and wired Internet.

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max
$102* Per night/room Oct 27 - Oct 28

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Patio

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Santa Ana Orange County Airport ratings based on 35 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Santa Ana Orange County Airport

Everyone (10) Couples (2) Family (9)
1 out of 5
The property was dirty there was paint falling off the walls there was rust in the bathtubs the refrigerator was not bolted in and fill out and almost broke my foot I almost fell out of the broken chair and hit my head on the back of the countertop there was no ironing board no towels it was horrible I had to transfer to six different rooms before they found a room that was semi-acceptable .. Requesting a refund

Posted by on Sep 28, 2019

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4 out of 5
The property is great but we weren't informed at time of booking that there is a mandatory parking fee. We're on a motorbike, we are required to pay a parking fee? There are many hotels nearby and they have free parking

Posted by on Sep 22, 2019

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4 out of 5
Bathroom very small and no towel racks available. Heating and Cooling system is in "neutral" per in room sign when outside temperature is between 55 and 70 - only control in the room is to turn fan off or on. Staff was courteous and professional, common areas very nice, breakfasts very good.

Posted by on Sep 13, 2019

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5 out of 5

Posted by on Aug 27, 2019

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3 out of 5
The staff was very stressed due to busy nature of hotel in summer.

Posted by on Jul 13, 2019

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2 out of 5
liked- breakfast disliked- service. not getting our room cleaned at all during our stay, had to ask several times, and when they came they didn't give us clean towels and take out trash gym equipment was still not good, treadmills were unsafe, same as last year, water puddles all around the pool area and deck, very very unsafe, same as last year. all guests should not have to pay for parking. that was crazy to ask for.

Posted by on Jul 10, 2019

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2 out of 5
Room was dirty, especially the restroom with dirty toilet paper in the back. Requested blankets twice to different staff members, waited till midnight and the blankets were never delivered to our room. Sofa Bed was rough to sleep in, you can feel all the springs in your back. Overall very disappointed on their service. We booked online and we had to pay parking separately .

Posted by on Jul 9, 2019

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5 out of 5

Posted by on Jul 3, 2019

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2 out of 5

Posted by on Jun 21, 2019

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5 out of 5
Relaxing environment, great staff, excellent accommodations for patients in wheelchairs, & awesome complimentary breakfast.

Posted by on Jun 18, 2019

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About the Embassy Suites by Hilton Santa Ana Orange County Airport

Location 1325 East Dyer Road, Santa Ana, CA 92705

Property Features

Embassy Suites by Hilton Santa Ana Orange County Airport offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee. There's an onsite business center. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Santa Ana Orange County Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Santa Ana hotel is smoke free.

  • 1 building
  • 301 guestrooms or units
  • 10 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Orange County, CA (SNA-John Wayne) (4.7 km / 2.9 mi)
  • Train station: Tustin Station (6.3 km / 3.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate living rooms and include sofa beds. Televisions come with premium cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchenette
  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily. The hotel hosts a free manager's reception daily.

Refinery Restaurant - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Refinery Lounge - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Parasailing nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request from 6:00 AM to 9:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 6:00 AM to 9:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.7 (rates may vary)
  • Fee for in-room wired Internet: USD 6.7 (rates may vary)
  • Fee for wireless Internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired Internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Early check-in fee: USD 99 (subject to availability)
  • Late check-out fee: USD 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Orange
  • Embassy Suites Orange Hotel Santa Ana County Airport North
  • Embassy Suites Santa Ana Orange County Airport North
  • Embassy Suites Hilton Santa Ana Orange County Airport Hotel
  • Embassy Suites Hilton Orange County Airport Hotel
  • Embassy Suites Hilton Santa Ana Orange County Airport
  • Embassy Suites Hilton Orange County Airport
  • Embassy Suites By Hilton Santa Ana Orange County Airport CA
  • Santa Ana Embassy Suites
  • Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Embassy Suites by Hilton Santa Ana Orange County Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.