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"The property was excellent overall, my only complaint was that the snack bar had subpar food compared to the buffet. The buffet was top notch with a w ... " More

By a verified traveler on Mon 06 May 2019

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Hotel Description

5-star beach property near Bossa Beach

Walk to the beach

You'll find Bossa Beach and Aguamar Water Park within a 15-minute walk of this Sant Josep de sa Talaia property. Gran Piruleto Park P. Bossa and C.R.I.C. Ses Salines are also within 2 miles (3 km).

All-inclusive

A full-service spa, 5 restaurants, and 4 outdoor pools are all featured at this smoke-free property. There's fun for all ages with a free kid's club and mini golf, and families will appreciate the onsite laundry facilities. Enjoy the 4 outdoor tennis courts and perks like free self parking and free WiFi.

Free WiFi, comfy beds

Boasting comforts such as memory foam beds and pillow menus, the 430 guestrooms offer thoughtful touches like bathrobes and slippers. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and furnished balconies or patios.

Select Rooms

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$370* Per night/room Oct 29 - Oct 30

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room (Lateral sea view)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room (Frontal sea view)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Select Rooms Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Room (2 + 2)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Grand Palladium White Island Resort & Spa - All Inclusive ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Palladium White Island Resort & Spa - All Inclusive

Everyone (2)
4 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jun 30, 2019 by Diana L - Hospitality Manager

Dear Guest, Thank you for booking with us and sharing your rating! Looking forward to see you soon! Kind Regards

5 out of 5
The property was excellent overall, my only complaint was that the snack bar had subpar food compared to the buffet. The buffet was top notch with a wonderful assortment of choices. We never ate at the specialty restaurants because you had to make reservations the day before with guest services. I would return to the resort and I would recommend it

Posted by on May 6, 2019

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Comment from Hotel Management

May 8, 2019 by Diana L - Hospitality Manager

Dear Guest, First of all, thank you so much for choosing us as your holiday destination! We want you to know that the way you have described your stay with us is really helpful and we thank you for providing your rating. Although the majority of your comments show that in most areas we are performing well with our efforts and quality service, we have taken your feedback regarding the areas you raise seriously as we know that we can only improve by listening to our guests. Again, we want to thank you very much for sharing this review of Grand Palladium White Island and we would be happy to welcome you back! Best Regards

2 out of 5

Hotel considered feedback as insults and threats

My wife and I booked a deluxe room at the Grand Palladium at Ibiza for a whole week through Travelocity. We arrived on 7/5/16 around 1 pm. We were told the room was not ready but we would be informed as soon as it was. At 3 pm we checked with the front desk and were told the room was actually ready but no one told us. Most deluxe rooms (category we booked) in this hotel have a patio that opens up to the swimming pool (that is nice). Our room’s patio faced a wall and led to a small roof area with pebbles and nowhere else (and that is bad). We told the hotel manager in charge that we were not happy with the room and requested a room change. We told her that we stayed at the Hard Rock Hotel at Ibiza a couple of years ago and got a much better room. The hotel manager told us she considered that remark an insult to her. She said if we wanted another room, it would take 2 hours to clean it up (even when we as customers were waiting). We told her that we considered that poor service and would write a review accordingly. She said she considered that a threat. 5 o’clock came and the room was not ready. The front desk now said it would take 3 hours to clean the room. All in all, we waited close to 5 hours before we finally got our room. And no, we did not get a room with a patio that opens up to the swimming pool --- even after all that waiting. The manager said she would contact us to switch us to a better room the following day but never did.

Posted by , from Los Angeles, California on Jul 26, 2016

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Comment from Hotel Management

Sep 6, 2016 by Hospitality Manager

Hello Patrick Thank you for your comment.

About the Grand Palladium White Island Resort & Spa - All Inclusive

Location C/ Playa d'en Bossa s/n, Sant Josep de sa Talaia, Ibiza 7817

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Kids' club

  • Supervised activities for children between 4 and 9 years old

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for premium or imported non-alcoholic beverages
  • All available beverages included
  • Minibar (all beverages included)

Property Features

Grand Palladium White Island Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Palladium White Island Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available. This 5-star Sant Josep de sa Talaia property is smoke free.

  • 430 guestrooms or units
  • 5 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 2 coffee shops
  • Built in 1986
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Grand Palladium White Island Resort & Spa - All Inclusive offers 430 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature memory foam mattresses. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Sant Josep de sa Talaia property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2015.

  • Private balcony or patio (furnished)
  • Memory foam beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Sa Prunera - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sports Bar - This restaurant serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Portofino - This buffet restaurant serves lunch only. Open daily.

La Doña - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Il Palazzo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Fitness classes on site
  • Volleyball on site
  • Beach volleyball on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Zentropia. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Palladium White Island Resort & Spa - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of No between bookings. This property affirms that it follows the cleaning and disinfection practices of No and Clean and Safe (Palladium). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitization guidelines Clean and Safe (Palladium)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Palladium White Island Resort All Inclusive
  • Grand Palladium White Island Sant Josep de sa Talaia
  • Grand Palladium White Island
  • Pallaum White Inclusive 24h t
  • Grand Palladium White Island Resort Spa All Inclusive 24h

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.