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4.4 out of 5

"I was there for 3 night it was excellent. The breakfast was excellent and employees give a excellent customer service . I would defently go back with ... " More

By a verified traveler on Tue 13 Mar 2018

Hotel Description

4.5-star luxury hotel near Metrocentro, connected to a shopping center

Heart of San Salvador

You'll be within half a mile (1 km) of Metrocentro and 2 miles (3 km) of Monumento al Salvador del Mundo with a stay at this San Salvador hotel. Also, Luis Poma Theater is within half a mile (1 km) and Museum of the Word and Image is within 2 miles (3 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, express check-out, and airport shuttle. You'll appreciate the 24-hour health club, bar/lounge, and coffee shop.

Soaking tubs, WiFi

The 226 soundproofed guestrooms offer WiFi and 24-hour room service. LCD TVs come with cable channels, and other amenities include wired Internet and deep soaking bathtubs.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$89* Per night/room Jan 26 - Jan 27

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Real InterContinental San Salvador at Metrocentro Mall ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Real InterContinental San Salvador at Metrocentro Mall

Everyone (6) Family (5)
5 out of 5
i like the fact that they Incorporate the country's culture in their menu, plus they offer any time of food. i really enjoyed my stayed definitely would recommend staying here. super friendly staff.

Posted by on May 26, 2019

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Comment from Hotel Management

May 31, 2019 by RIC

Dear guest, Thank you very much for your time and preference. We are more than glad to know that your experience at InterContinental met your expectations. We hope to welcome you back in not too distant future! Warm Regards, Manuel Sierra General Manager

5 out of 5
Excellent service I would recommend to all my friends and family

Posted by on May 20, 2019

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Comment from Hotel Management

May 22, 2019 by RIC

We are happy to hear your wonderful comments regarding your experience at our property. Thanks for your time to share your review with us. We are waiting for your next visit, it will be a pleasure welcoming you at your home! Warm regards, Alfonso Martinez General Manager We are happy to hear your wonderful comments regarding your experience at our property. Thanks for your time to share your review with us, and for your loyalty as an IHG Rewards Club member. We are waiting for your next visit, it will be a pleasure welcoming you at your home! Warm regards, Fanny Hawit General Manager

4 out of 5
The double beds are more of a twin and not a full. Tough when I am 6 feet tall and traveling with a toddler.

Posted by on Apr 14, 2019

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Comment from Hotel Management

May 17, 2019 by RIC

Gracias por compartirnos sus comentarios y su valiosa retroalimentación. Agradecemos nos haya escogido para hospedarse en su visita a San Salvador. Esperamos con gusto su próxima visita!

4 out of 5

Excellent

I was there for 3 night it was excellent. The breakfast was excellent and employees give a excellent customer service . I would defently go back with my family.

Posted by on Mar 13, 2018

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Comment from Hotel Management

May 28, 2018 by RIC

Thank you for taking the time to share your five-star review following your recent stay at the Real InterContinental San Salvador. We are absolutely delighted to read that your stay was memorable. We hope to welcome you back in the future! Best Regards, Fanny Hawit General Manager

5 out of 5

Great Hotel and location is perfect

Staff is pleasant and most of them are very friendly except for couple of them at the reception

Posted by , from L.A., Califonia on Feb 4, 2018

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Comment from Hotel Management

Feb 6, 2018 by RIC

Thank you very much for your time and preference. We are more than glad to know that your experience at InterContinental met your expectations. We hope to welcome you back in not too distant future! Warm Regards, Fanny Hawit General Manager

5 out of 5

Beautiful Hotel

Amazing experience, very convenient it’s close to everything, the employees very kind, there were prepared and cordially.

Posted by , from New York on Dec 10, 2017

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Comment from Hotel Management

Jan 2, 2018 by RIC

Thank you very much for your time and preference. We are more than glad to know that your experience at InterContinental met your expectations. We hope to welcome you back in not too distant future! Warm Regards, Fanny Hawit General Manager

5 out of 5

I stay over the weekend

I stay over the weekend everyhing was perfect the staff everyone was so friendly i love this hotel am looking foward and staying here again :)

Posted by , from new york on Aug 1, 2017

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Comment from Hotel Management

Aug 21, 2017 by RIC

Thank you for taking your time to share your review with us. I am so pleased to read your comments, related our hotel and the service received by our staff. He hope to welcome you back to Real InterContinental San Salvador soon! Sincerely, Fanny Hawit General Manager

5 out of 5

Love the attention

Originally it was booked for one room only while being there and noticing the attention and service I decided to book another room for other family members! Overall it was a great experience my family and I felt safe comfortable!

Posted by on Jun 22, 2017

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Comment from Hotel Management

Jul 13, 2017 by RIC

First, we want to thank you for your time sharing your experience in Real InterContinental San Salvador. We are more than glad to hear your wonderful comments. I am happy to know that our staff made your experience memorable, and that our facilities and services have contributed to your well-being. It will be a pleasure sharing your positive feedback with our team, your kind words motivate us to keep working on an excellent and unique service. We hope to welcome you back in not too distant future! Warm Regards, Alfonso Martinez General Manager

5 out of 5

Excellent

The hotel is very nice, the staff is extremely attentive, rooms clean, hotel is very safe I loved it

Posted by , from New York on Apr 23, 2017

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Comment from Hotel Management

Apr 28, 2017 by RIC

Dear guest, Thank you very much for your time and preference. We are more than glad to know that your experience at InterContinental met your expectations. We hope to welcome you back in not too distant future! Warm Regards, Alfonso Martinez General Manager

5 out of 5

This hotel was great!!!

Pros: Close restaurants, central location, friendliness, cleanliness, bed comfort
Cons: No free Internet
I stayed at this hotel for only 4 days, but I couldn't have asked for better service! The staff is great and extremely friendly ... always willing to go the extra mile as long as you feel comfortable. The restaurants within the hotel are superb. I enjoyed the live music at Tequila's Bar, and the delicious breakfast buffet at Faisca do Brasil (both located on the lobby floor). The rooms were spacious and clean ... and the beds were extremely comfortable!! I will definitely be staying here for my next visit! Absolutely amazed by their service! Loved it!

Posted by , from Houston, TX on Sep 13, 2012

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About the Real InterContinental San Salvador at Metrocentro Mall

Location Blvd. de Los Heroes, San Salvador, SS 544

Property Features

Real InterContinental San Salvador at Metrocentro Mall offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 17244 square feet (1602 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Real InterContinental San Salvador at Metrocentro Mall. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4.5-star San Salvador hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 17244 sq ft of conference space
  • 1602 sq m of conference space
  • Built in 1972
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: San Salvador (SAL-El Salvador Intl.) (43.1 km / 26.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Real InterContinental San Salvador at Metrocentro Mall offers 226 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Faisca do Brasil - This restaurant specializes in Brazilian cuisine and serves lunch and dinner.

Picasso - This theme restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Nau Lounge - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

Spa Services

Spa InterContinental has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 29.5 per night.
  • Cribs (infant beds) are available for USD 29.5 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20.43 and USD 20.43 for adults, USD 12 and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 14.99 per day (rates may vary)
  • Airport shuttle fee: USD 19 per person (roundtrip)
  • Self parking fee: USD 4.00 per day
  • Valet parking fee: USD 4.00 per day
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Real InterContinental San Salvador Metrocentro Mall Hotel
  • Real InterContinental Metrocentro Mall Hotel
  • Real InterContinental San Salvador Metrocentro Mall
  • Real InterContinental Metrocentro Mall
  • Real InterContinental San Salvador at Metrocentro Mall Hotel
  • Intercontinental San Salvador
  • San Salvador Intercontinental

You should know

  • Real InterContinental San Salvador at Metrocentro Mall offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.