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4.7 out of 5

"Super quiet rooms. Extremely friendly service. Room was not as cool as we would like, but we like it sub-zero. " More

By a verified traveler on Fri 10 May 2019

Hotel Description

Family-friendly 5-star hotel near Juarez Park

Central San Miguel de Allende getaway

At this Zona Centro hotel, you'll be well placed to visit Parish Church of San Miguel Arcangel and El Jardin, both within a 5-minute walk. Juarez Park and Plaza de Toros San Miguel de Allende are also within half a mile (1 km).

Renovated in 2018

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the fitness center and perks like free WiFi.

Free WiFi, iPod docks

The 37 guestrooms feature free WiFi, flat-screen TVs with cable channels, and thoughtful touches like bathrobes and slippers. IPod docks, DVD players, and minibars are also available.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$275* Per night/room Jul 1 - Jul 2

Deluxe Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Belmond Casa de Sierra Nevada ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Belmond Casa de Sierra Nevada

Everyone (2) Family (1)
5 out of 5
Super quiet rooms. Extremely friendly service. Room was not as cool as we would like, but we like it sub-zero.

Posted by on May 10, 2019

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Comment from Hotel Management

May 14, 2019 by John Freudenthaler

Dear Pgs, Thank you very much for your kind comments, the Belmond Casa de Sierra Nevada is looking forward to welcome you again soon.

4 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 29, 2019 by John Freudenthaler

Dear Guest, Thank you very much for staying with us in beautiful San Miguel de Allende, we hope you enjoy the city and our property, we are looking forward to welcome you again soon. Best Regards!

5 out of 5

Perfection.

Pros: Location to city centre, beautiful gardens and architecture.
Cons: Nothing
Location: We explored the city by foot and if we would have stayed longer we would have gone on a bike tour with bike shop up the street.
My husband and I arrived in Guanajuato very early from a red eye the night before. We drove to San Miguel de Allende not knowing much other than it was known to be beautiful. Online, the hotel looked perfect for our 24 hour stay in SMDE. After our stay we were heading to a desolate ranch for the next three days to experience a friends daughter's quinceanera. Upon arrival, the staff was attentive, accommodating and most gracious. We arrived before check in time but were happily given our room as soon as it was ready that morning. We walked into our room and were astounded by the beauty and attention to details. We had two fireplaces, an adjoining bedroom, a quaint patio with a spiral staircase leading up to our private rooftop deck with heated dipping pool, lounge chairs and the most fantastic view of the city. The restaurant and bar staff were just as wonderful and the margaritas are divine. I wish I were still there and yes, we would recommend this hotel whole heartedly.

Posted by , from Thousand Oaks, CA on Jul 24, 2017

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Comment from Hotel Management

Aug 18, 2017 by General Manager

Dear Jackie & Jimmy, Greetings from San Miguel de Allende. First of all it was our pleasure to host you at our lovely hotel during your last visit to Beautiful San Miguel de Allende. Thanks for sharing your experience with other travelers; we are sure your review will be truly helpful for them. We appreciate your kind comments regarding the rooms and members of our staff. We are glad you enjoyed your stay and look forward to welcoming you back in the future! Best Regards! John Freudenthaler General Manager.

Property Features

Belmond Casa de Sierra Nevada offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. There are 3 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Belmond Casa de Sierra Nevada. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Belmond Casa de Sierra Nevada was completed in January 2018. This 5-star San Miguel de Allende hotel is smoke free.

  • 37 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2 dining venues
  • 505 sq m of conference space
  • Built in 1560
  • Bar or lounge
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Queretaro, Queretaro (QRO-Queretaro Intl.) (86.3 km / 53.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Belmond Casa de Sierra Nevada offers 37 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Beds feature Frette Italian sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Andanza - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Restaurant del Parque - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

The Blue Bar - This cocktail bar specializes in vegan cuisine and serves light fare only. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby

Spa Services

Laja Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 24 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 11 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. Parties and events are allowed on site. Long-term renters welcome. Safety features at this property include a fire extinguisher. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. Parties and events are allowed on site. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher in each accommodation.

  • One child stays free
  • Car recommended
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Long-term renters welcome
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Events/parties allowed
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property is not currently implementing any enhanced cleaning measures
  • No elevators
  • No pets or service animals allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

 

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 13 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 125 per person (one-way)
  • Self parking fee: USD 21 per night
  • Valet parking fee: USD 21 per night
  • Pet fee: USD 24 per pet, per night
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belmond Casa Sierra Nevada
  • Belmond Casa Sierra Nevada Hotel
  • Belmond Casa Sierra Nevada Hotel San Miguel De Allende
  • Belmond Casa Sierra Nevada San Miguel De Allende
  • Casa Nevada
  • Casa Sierra
  • Casa Sierra Nevada
  • Belmond Casa de Sierra Nevada Hotel
  • Belmond Casa de Sierra Nevada San Miguel de Allende
  • Belmond Casa de Sierra Nevada Hotel San Miguel de Allende

You should know

  • Belmond Casa de Sierra Nevada offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7 AM to 8 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Promotions

Daily Coffee Service

Book a stay in any room or rate category and receive daily coffee service delivered to the room/suite.


Full details at check-in. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.