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Hotel Description

Family-friendly 3-star hotel near Multiple Use Area Lake Atitlan Basin

On lake

Your stay at this hotel will put you steps from Pintando Santa Catarina Palopó and a 5-minute walk from Multiple Use Area Lake Atitlan Basin. Tzantizotz Nature Reserve is within 16 miles (25 km) and Cerro Tzankujil is within 20 miles (32 km).

Full-service spa, dining

A full-service spa, hot springs, and 2 outdoor pools are all featured at this smoke-free hotel. Families will appreciate the arcade/game room, onsite laundry facilities, and in-room childcare. Enjoy a meal from the restaurant and perks like free self parking and free WiFi.

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$91* Per night/room Apr 4 - Apr 5

Superior Doble

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Villa Santa Catarina ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Villa Santa Catarina

Everyone (1)
4 out of 5

Posted by on Jan 21, 2024

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Comment from Hotel Management

Feb 19, 2024 by Hotel Villa Santa Catarina

Muchas gracias por su calificación. Nos alegra que haya tenido una agradable experiencia con nosotros. Esperamos poder volver a recibirlos en un futuro cercano.

4 out of 5

Posted by , from Clinton on Sep 20, 2021

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Property Features

As a guest of Hotel Villa Santa Catarina, you'll find a full-service spa, hot springs, and 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A spa tub, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Villa Santa Catarina. A roundtrip airport shuttle and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This 3-star Santa Catarina Palopo hotel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1987
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Villa Santa Catarina offers 38 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Rooms open to furnished balconies or patios. 20-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers. This Santa Catarina Palopo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony or patio (furnished)
  • In-room dining
  • LED television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Toiletries (free)
  • Desk
  • Exterior corridor access
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

Hotel Villa Santa Catarina has a restaurant on site.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site
  • Kayaking nearby
  • Boat tours nearby
  • Parasailing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

There are indoor/outdoor hot springs open between 9:00 AM and 8:00 PM. The temperature in the hot springs is set to 123°F.

  • Number of outdoor hot springs - 1
  • Number of indoor/outdoor hot springs - 1
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time ends at 9:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 150 per night.
  • Cribs (infant beds) are available for GTQ 150 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 9
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GTQ 60.00–125.00 for adults, and GTQ 60.00–125.00 for children
  • Crib (infant bed) fee: GTQ 150 per night
  • Rollaway bed fee: GTQ 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Villa Santa Catarina
  • Hotel Villa Santa Catarina Panajachel
  • Villa Catarina
  • Villa ta Catarina Panajachel
  • Villa Santa Catarina Panajachel
  • Villa Santa Catarina
  • Hotel Villa Santa Catarina Hotel
  • Hotel Villa Santa Catarina Santa Catarina Palopo
  • Hotel Villa Santa Catarina Hotel Santa Catarina Palopo

You should know

  • Hot springs access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.