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"Nice breakfast, great beds, lovely room, and a beautiful pool. " More

By a verified traveler on Sat 27 Mar 2021

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Hotel Description

4-star family-friendly hotel near Children's Museum, connected to the convention center

City center retreat

You'll be within half a mile (1 km) of Children's Museum and 2 miles (3 km) of Mercado Central with a stay here. National Theater and Simon Bolivar Zoo are also within 2 miles (3 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the gym and free perks like buffet breakfast and free self parking.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$90* Per night/room Nov 1 - Nov 2

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Radisson San Jose-Costa Rica ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Radisson San Jose-Costa Rica

Couples (1) Family (7)
1 out of 5
What a disappointment it was to arrive at this dumpy hotel in a terrible neighborhood. One of my kids cried and asked if we could please leave! We had a small bite since we arrived in the evening and did not feel safe walking around in the neighborhood. We were charged 50 bucks for a small bite for the 3 of us. I’ve stayed at Radisson hotels all over the world. It’s hard to believe this hotel is a Radisson. Also travelers to Costa Rica beware. If you test positive for Covid the Ministry of Health will send you an order to remain in quarantine for 10 days at your own expense. When you get tested they get your passport number and keep you hostage in the country. This fraudulent practice is sure to keep travelers from coming here!!!!!

Posted by , from Thousand Oaks on Jan 2, 2022

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Comment from Hotel Management

Jan 10, 2022 by Meryen U

Thank you for taking the time sharing your review. We always desire for our valued guest's experience to be exceptional and we apologize for any inconvenience this may have caused you. We appreciate your assessment and your feedback will serve as a key tool for us, so we can continually improve our services.

5 out of 5
Nice breakfast, great beds, lovely room, and a beautiful pool.

Posted by on Mar 27, 2021

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Comment from Hotel Management

May 4, 2021 by Meryen U

Thank you for taking the time sharing your review. We appreciate your assessment and it will be an honor if you consider as again in the future.

5 out of 5
The staff were delightful, the highlight of our trip. They also strove to go above and beyond what is normally expected. The hotel is like a high end resort for a reasonable price.. The pool water was too cold for us but the hot tub was great. The beds were comfortable, the room large. The location was about a mile from downtown San Jose. Taxis very available.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 19, 2020 by Meryen U

Thank you so much for sharing your comments, but also for taking the time to share your experience.We appreciate your assessment and it will be an honor if you consider as again in the future.

3 out of 5
Kind of a mixed bag on this one. The rooms are very nice and large with adjustable beds that are a nice touch. The property is clean and well maintained. But our room had an adjoining door to the next room that was far from soundproof. The last night a couple was arguing for hours and we heard every word. The breakfast is about the best we have ever had, truly outstanding. The room service food was mediocre at best, and very expensive. It had a fridge stuffed with over priced items, none of which we bought, but it did give us a place to put a few things in to keep cool. The pools are multi level and very nice...but far too cold to get in to, even kids could not withstand it. And then only one small hot tub that was busy most all the time so you could not use it. Not many chairs around the pool, so if it was truly busy, so I'm not sure how that would work. But it was nice to sit outside and read etc. as the hotel did not seem very busy. We were there during Christmas week so there were no business conferences or anything. As there are two floors that seem to be devoted to business conferences it is probably quite different sometimes. We did find some nice bars/restaurants in the area, but you need to be careful where you go around there. We could easily walk downtown from the location. But it was a mixed, or maybe developing area...and as the hotel advised I don't think you would want to walk off the property after dark. All in all, I'd rate it a solid 3 out of 5.

Posted by , from Iowa on Dec 29, 2019

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Comment from Hotel Management

Dec 31, 2019 by Meryen U

Thank you so much for sharing your comments, but also for taking the time to share your experience. We sincerely apologize for the multiple issues you've encountered during your stay. We are concerned about the satisfaction of our guests and your feedback is greatly appreciated as it assists us in our continuous goal of improving our services. Your observations will be directed to the department head for the appropriate corrective measures that needs to be taken.

3 out of 5
No comments I didn’t have a good experience. They are so rude :(

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 25, 2019 by Meryen U

Thank you for taking the time sharing your review. We are very sorry to hear that your experience with our staff didn't meet your expectations at that time. Your feedback is greatly appreciated and will be forwarded to the hotel management to ensure that situations like this won't happen again. We hope for another opportunity to share a more positive experience with you soon.

5 out of 5
Really close to downtown but very peacefull and nice place.

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 8, 2019 by Meryen U

Thank you for taking the time sharing your review. We are pleased to see that you enjoyed your time at the hotel. We appreciate your assessment and it will be an honor if you consider as again in the future.

5 out of 5
The location, you can go to down town San Jose in a few minutes.

Posted by on May 2, 2019

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Comment from Hotel Management

May 2, 2019 by Meryen U

Thank you for taking the time sharing your review. We appreciate your assessment and it will be an honor if you consider as again in the future.

Renovations + Closures

The following facilities or services will be unavailable from July 27 2022 to July 31 2023 (dates subject to change):

  • Fitness facilities

Property Features

Radisson San Jose-Costa Rica offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 1033 square feet (96 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Radisson San Jose-Costa Rica. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking is free. The property offers extended parking privileges. This 4-star San José hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 4 levels
  • 1033 sq ft of conference space
  • 96 sq m of conference space
  • Built in 1993
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Train station: San Jose Atlantic Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, beach shuttle, and theme park shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Radisson San Jose-Costa Rica offers 210 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Select Comfort beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Select Comfort beds
  • IPod dock
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Acuarelas Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Cafe Tropical - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available.

Bar Jobo - This lobby lounge specializes in Fusion cuisine and serves light fare only. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Ecotours nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Radisson San Jose-Costa Rica offers transfers from the cruise terminal, ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 22000 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: CRC 5500 (one-way), (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Jose-Costa
  • Radisson Jose-Costa Hotel
  • Radisson Jose-Costa Hotel San Rica
  • Radisson San Jose-Costa Rica
  • San Jose-Costa Rica Radisson
  • Park Inn By Radisson San Jose, Costa Rica
  • Radisson San Jose-Costa Rica Hotel San Jose
  • Radisson San Jose-Costa Rica Hotel
  • Radisson San Jose-Costa Rica San Jose

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.