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 San José •1 Room
 San José • 1 Room
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Holiday Inn Express San Jose Costa Rica Airport

3-star property
1 Km E from Juan SantaMaria Airport, Rio Segundo, Alajuela 1-855-201-7819
4.5 out of 5
Excellent!
See all 30 travelocity Reviews

"Super convenient. Clean. Shuttle was extremely helpful. Rates are very reasonable. Restaurants nearby. Staff wonderful and helpful. Loved it!! " More

By a verified traveler on Wed 16 Nov 2022

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Hotel Description

3-star hotel near City Mall

City center stay

Your stay at this Cacique hotel places you within 2 miles (3 km) of City Mall and Juan Santamaría Park. Central Park and Juan Santamaria Historical Museum are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, business center, and free airport shuttle. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$116* Per night/room Apr 10 - Apr 11

Standard Room, 2 Queen Beds, Microwave, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel ratings based on 30 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel

Everyone (22) Couples (1) Family (3)
4 out of 5

Posted by , from LAKE OSWEGO on Jan 30, 2023

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5 out of 5
Super convenient. Clean. Shuttle was extremely helpful. Rates are very reasonable. Restaurants nearby. Staff wonderful and helpful. Loved it!!

Posted by on Nov 16, 2022

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5 out of 5

Posted by on Nov 10, 2022

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5 out of 5
All the hotel staff were friendly and helpful. Great service , five stars.

Posted by , from belton on Oct 16, 2022

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Comment from Hotel Management

Oct 21, 2022 by Raquel Arce Z.

Dear C Ryan Edgar, thanks for your comments about our hotel. It’s great you found our hotel so comfortable and clean. We are happy that you felt so satisfied with our renovations and all our facilities. It’s wonderful that you liked our service. We are proud to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping in anyway they can and making them feel like at home. We are glad that you love our coffee selection, but we are also very distress that you found our breakfast tasteless. We will talk with our Food&Beverage staff to improve the quality, because we’re committed to our guests' total comfort and satisfaction. It was a pleasure being at your service. Thank you for choosing us. Warmest regards. Raquel Arce. Guest Relations Manager.

3 out of 5
The service at this hotel is always amazing. The people are hospitable and very eager to please. The breakfast is delicious with lots of options. The only problem this time was that our shower didn’t drain properly.

Posted by on Aug 1, 2022

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Comment from Hotel Management

Aug 8, 2022 by Raquel Arce Z.

Dear Brendon, thanks for sharing your comment. It’s wonderful that you enjoyed our great breakfast service, our Food & Beverages Staff are always striving to make it as varied and tasty as possible. It really fills our hearts with joy that you loved our customer service, because we are truly committed to our guests' total comfort and satisfaction. Please accept our apoligies, if your shower didn’t drain properly. We will check it and fix it as soon as posible, sorry for any inconvenience this may caused you. It was a pleasure to have you with us. We hope to receive you again soon. Best regards. Raquel Arce. Guest Relations Manager.

5 out of 5

Posted by on May 14, 2022

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Comment from Hotel Management

Dec 27, 2022 by Raquel Arce Z.

Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express San José Costa Rica AirportPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.Sincerely,Raquel Arce Loyalty Champion / Service Manager

5 out of 5
A great place to stay right next to the airport. 24/7 Denny's next door which saved us upon late night arrival and starving. Walls were thin but no complaints for a hotel near the airport. We will be staying here again.

Posted by on May 1, 2022

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Comment from Hotel Management

May 15, 2022 by Raquel Arce Z.

Dear, We thank you very much for your phenomenal comments about your stay at our hotel. It is simply fabulous to know that this was simply excellent since at all times you felt very comfortable and more than satisfied with our facilities, with our services and with the attention of our staff. This is very gratifying for us since our greatest desire is to see our guests totally satisfied and comfortable, enjoying their stay to the fullest. It has been a real pleasure to serve you. Thank you very much for choosing us as your hotel; We hope you come back very soon. Rachel Arce. Customer service manager

5 out of 5

Posted by on Mar 19, 2022

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Comment from Hotel Management

Dec 27, 2022 by Raquel Arce Z.

Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express San José Costa Rica AirportPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.Sincerely,Raquel Arce Loyalty Champion / Service Manager

4 out of 5
The room was next to the ice machine A lot of noise almost non stop.

Posted by on Feb 6, 2022

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Comment from Hotel Management

Feb 15, 2022 by Raquel Arce Z.

Dear Guest, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SAN JOSE COSTA RICA AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us. Sincerely, Raquel Arce Loyalty Champion / Service Manager

5 out of 5

Posted by on Jan 16, 2022

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Comment from Hotel Management

Jun 14, 2022 by Raquel Arce Z.

Dear, Thank you for taking the time to tell us about your experience at Holiday Inn Express San José Costa Rica Airport Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us. Sincerely, Raquel Arce Loyalty Champion / Service Manager

About the Holiday Inn Express San Jose Costa Rica Airport

Location 1 Km E from Juan SantaMaria Airport, Rio Segundo, Alajuela

Property Features

Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 2 meeting rooms available. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. Smoking is allowed in designated areas at this 3-star Rio Segundo hotel.

  • 1 building
  • 100 guestrooms or units
  • 2 levels
  • Built in 1994
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: San Antonio de Belen Station (7.7 km / 4.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel offers 100 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CRC 5400.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Reservations are required for onsite COVID-19 testing
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CRC 5400.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Jose Hotel Costa San Airport Rica
  • Holiday Inn Express San Jose Costa Rica Airport
  • Holiday Inn Express San Jose Costa Rica Airport Hotel Alajuela
  • Holiday Inn Express San Jose Costa Rica Airport Hotel
  • Holiday Inn Express San Jose Costa Rica Airport Alajuela
  • Holiday Inn Express San Jose Costa Rica Airport Hotel
  • Holiday Inn Express San Jose Costa Rica Airport Rio Segundo
  • Hotel Holiday Inn Express San Jose Costa Rica Airport
  • Express San Jose Costa Rica
  • Holiday Inn Express San Jose Costa Rica Airport
  • Holiday Inn Express San Jose Costa Rica Airport an IHG Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.