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4.7 out of 5

"Everyone was nice breakfast good! Nice mix of options. " More

By a verified traveler on Fri 15 Nov 2019

Hotel Description

3-star hotel near City Mall

City center stay

Your stay at this Cacique hotel places you within 3 miles (5 km) of City Mall and Alajuela Cathedral. Central Park and Estadio Alejandro Morera Soto are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 100 guestrooms offer free WiFi and 24-hour room service. Premium bedding, coffee/tea makers, and free local calls are also available.

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$115* Per night/room Jun 8 - Jun 9

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express San Jose Costa Rica Airport ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express San Jose Costa Rica Airport

Everyone (13) Couples (1) Business (1)
5 out of 5

Posted by on Feb 12, 2020

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5 out of 5

Posted by on Jan 14, 2020

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2 out of 5
I wasn’t crazy about the bugs in the bed - so far nothing has been done

Posted by on Nov 17, 2019

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Comment from Hotel Management

Dec 6, 2019 by Guest Relations Manager

Dear guest, thank you for sharing your comments about your stay at our hotel. We are truly sorry and distressed to learn that you found bugs in the bed and that nothing has been done about it. Please accept our most sincere apologies for this. We assure you that we are as baffled as you by this because our quality standards are and have always been very high and strict and are alwyas very carefully followed and observed. Our facilities are always fumigated every couple of months by a very reputable outside fumigating company which guarantees the effectiveness off the job they do. We would like to know as soon as possible when was it that you reported this issue to our front desk staff so that we can find out the reason why they have not checked the room for bugs and see to it immediately; we also need to know your room number so it can be thoroughly checked. Once again, we apologize for the inconvenience and we hope to hear from you very soon so that our Management can take the necessary measures as quickly as possible. It was a pleasure being at your service. Thank you for your visit. Warmest regards. Marjorie Espinoza. Guest Relations Manager

5 out of 5
Everyone was nice breakfast good! Nice mix of options.

Posted by on Nov 15, 2019

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Comment from Hotel Management

Dec 6, 2019 by Guest Relations Manager

Dear guest, thank you so much for sharing such lovely comments about your stay with us. It is truly awesome that it was so good because we always do everything we can to ensure that our guests have a wonderful hotel experience. We are delighted that you liked our complimentary daily breakfast so much because our Food & Beverages Staff always strive to make it as delicious and as varied as possible in order to satisfied our guests' different tastes and palates. It was a pleasure being at your service. Thank you for staying with us. We hope to see you back very soon. Best regards. Marjorie Espinoza. Guest Relations Manager

5 out of 5

Posted by on Oct 18, 2019

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4 out of 5

Posted by on Aug 3, 2019

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5 out of 5
The wheelchair accessible room was very good. The bed was a bit high for transferring, but the bathroom was well designed.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 27, 2019 by Guest Relations Manager

Dear guest, thank you so much for sharing your delightful review. We are very happy that you stay at our hotel was so good and that you were more than pleased with our accommodations and services since there is nothing more important to us than our guests' total comfort, satisfaction and well being. It was a pleasure being at your service. Thank you for staying with us. We hope to see you back again in the very near future. Warmest regards. Marjorie Espinoza. Guest Relations Manager

5 out of 5
Overall an amazing place, great location and convenient.

Posted by on Mar 1, 2019

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Comment from Hotel Management

Mar 7, 2019 by Guest Relations Manager

Dear Albert, thank you for sharing your delightful comments about your stay with us. It is truly rewarding that it was so good and that you found our hotel to be such an amazing place because there is nothing we want more than to see our guests totally comfortable and satisfied. We are more than happy to learn that our location was so convneeint for you. By being less than a mile away from the airport and right across our parking lot from several car rentals, from a couple of restaurants and from a casino with a huge sports bar, we ensure that our guests are going to have everything they might need right at the tip of their fingers. It was a pleasure being at your service. Thank you for making us your hotel of choice. We will definitely be looking forward to your next visit. Warmest regards. Marjorie Espinoza. Guest Relations Manager.

5 out of 5
Hotel very close to the airport, nice, clean, nice pool, very good breakfast.

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 4, 2019 by Guest Relations Manager.

Dear Guest, thank you so much for posting your awesome comments about your stay at our hotel. We are delighted that it was such a success because nothing is more important than our guests' total comfort, satisfaction and well being. We strive to provide our guests with everything they might need so we can assure you that our you will always find our premises very nice and comfortable and our services nothing less than excellent (like our delicious complimentary daily breakfast among many others). It was a pleasure being at your service. We hope to see you back soon. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.

5 out of 5
Staff was very friendly, accommodating, helpful. The breakfast had a ton of stuff to choice from and very friendly servers. The bed was comfy and the room was clean. Shuttles run about every 10-15 mins so we didn’t have to wait very long at all when we arrived at the airport.

Posted by on Jul 5, 2018

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Comment from Hotel Management

Jul 30, 2018 by Guest Relations Manager

Dear Guest, thank you for posting your awesome comments about your stay with us. We are beyond happy that it was a total success since there is nothing more important than our guests' total comfort and satisfaction. By providing very comfortable accommodations, very good services (like our delicious and assorted complimentary breakfast and our free 24 hour shuttle transportation to and from the airport among many others) and by having a very friendly and attentive staff, we ensure that our guests are going to be more than pleased of having chosen our hotel. Our location is also very convenient for those guests coming in from flights and departing since we are less than a mile from the airport. It has been a pleasure being at your service. Thank you for staying with us; we hope to see you back soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.

About the Holiday Inn Express San Jose Costa Rica Airport

Location 1 Km E from Juan SantaMaria Airport, Rio Segundo, Alajuela

Property Features

Holiday Inn Express San Jose Costa Rica Airport offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express San Jose Costa Rica Airport. Self parking is free. Smoking is allowed in designated areas at this 3-star Rio Segundo hotel.

  • 1 building
  • 100 guestrooms or units
  • 2 levels
  • Built in 1994
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Jose (SJO-Juan Santamaria Intl.) (1.5 km / 0.9 mi)
  • Train station: San Antonio de Belen Station (6.5 km / 4.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express San Jose Costa Rica Airport offers 100 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CRC 5400.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CRC 5400.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Jose Hotel Costa San Airport Rica
  • Holiday Inn Express San Jose Costa Rica Airport
  • Holiday Inn Express San Jose Costa Rica Airport Hotel Alajuela
  • Holiday Inn Express San Jose Costa Rica Airport Hotel
  • Holiday Inn Express San Jose Costa Rica Airport Alajuela
  • Express San Jose Costa Rica
  • Holiday Inn Express San Jose Costa Rica Airport Hotel
  • Holiday Inn Express San Jose Costa Rica Airport Rio Segundo
  • Holiday Inn Express San Jose Costa Rica Airport Hotel
  • Holiday Inn Express San Jose Costa Rica Airport Rio Segundo
  • Hotel Holiday Inn Express San Jose Costa Rica Airport
  • Express San Jose Costa Rica

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.