4.4 out of 5

A stay at Serrano Hotel places you in the heart of San Francisco, minutes from Westfield San Francisco Centre and close to South Park.

This 4-star hotel is close to Lombard Street and Pier 39.

Make yourself at home in one of the 236 air-conditioned rooms featuring minibars and flat-screen televisions. Pay movies and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless Internet access (surcharge) and concierge services.

Enjoy a satisfying meal at a restaurant serving guests of Serrano Hotel. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Property Features

Serrano Hotel offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business center, limo/town car service, and a meeting room. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. The eco-friendly Serrano Hotel also features multilingual staff, coffee/tea in a common area, and concierge services. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 17 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Wireless internet access ( USD 26 per night )

Available in some public areas: Wireless internet access ( USD 26 per night )

Parking

Valet parking (surcharge)

Room Amenities

Serrano Hotel offers 236 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with video-game consoles and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • Flat-screen television
  • Movies for purchase
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Jaspers Corner Tap - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Things to Do

A 24-hour accessible fitness center is equipped with two exercise bikes, two treadmills, and two cross-trainers. Guests can also borrow from a library of 50 games and puzzles.

Several public-play golf courses in San Francisco include the Presidio Golf Club (four miles), and the Lincoln Park Golf Course (six miles). Complimentary bicycles are also available onsite.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Free bicycles on site 
  • Hiking/biking trails nearby 

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at 5 AM

Check-in time starts at 3 PM

Special check-in instructions:

Airport transportation is offered on request 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:
  • Deposit: USD 50 per night
  • Resort fee: USD 26.00 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Breakfast fee: USD 26 per person (approximately)
  • Fee for in-room wireless Internet: USD 26 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 26 per night (rates may vary)
  • Airport shuttle fee: USD 16 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Hotel Serrano
  • Serrano Hotel
  • Serrano Hotel San Francisco
  • Serrano San Francisco
  • Serrano

You should know

Serrano Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation. To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.