InterContinental Mark Hopkins, an IHG Hotel

4.0 star property
Historic hotel near Grace Cathedral

Choose dates to view prices

Photo gallery for InterContinental Mark Hopkins, an IHG Hotel

Lobby sitting area
Minibar, in-room safe, desk, blackout drapes
Exterior
Minibar, in-room safe, desk, blackout drapes
Room amenity

Reviews

8.8

Excellent

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Parking available
    Parking availableParking available
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast available
    Breakfast availableBreakfast available

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
999 California Street, San Francisco, CA, 94108
  • Popular LocationMoscone Convention Center20 min walk
  • Popular LocationOracle Park3 min drive
  • Popular LocationPier 394 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)25 min drive

Similar properties

About the neighborhood

San Francisco

City center stay.With a stay at this Downtown San Francisco hotel, you'll be within half a mile (1 km) of Grace Cathedral and 2 miles (3 km) of Lombard Street. Ferry Building and Pier 39 are also within 2 miles (3 km).

What's nearby

  • Embarcadero Center - 14 min walk
  • Moscone Convention Center - 20 min walk
  • Lombard Street - 2 min drive
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 26 min drive

Restaurants

  • ‪The Masonic - ‬3 min walk
  • ‪Pacific Cocktail Haven - ‬4 min walk
  • ‪Top of the Mark - ‬1 min walk
  • ‪Concierge Lounge at Marriott Union Square - ‬5 min walk
  • ‪New Fortune Dim Sum & Coffee Shop - ‬4 min walk

About this property

InterContinental Mark Hopkins, an IHG Hotel

Historic hotel near Grace Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 17 meeting rooms.

Public spaces have free WiFi and wired Internet. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly InterContinental Mark Hopkins, an IHG Hotel. Parking is available for a fee.

This San Francisco hotel is smoke free.

  • 382 guestrooms or units
  • 16 levels
  • Built in 1926
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
InterContinental Mark Hopkins, an IHG Hotel offers 382 air-conditioned accommodations with iPod docking stations and minibars. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 87.53 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.84 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 40 for children
  • Valet parking fee: USD 87.53 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

Frequently asked questions

How close is InterContinental Mark Hopkins, an IHG Hotel to the airport?

InterContinental Mark Hopkins, an IHG Hotel is 19.5 mi (31-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Mark Hopkins, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at InterContinental Mark Hopkins, an IHG Hotel on Aug 25, 2024 start from $143.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Mark Hopkins, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at InterContinental Mark Hopkins, an IHG Hotel.

How close is InterContinental Mark Hopkins, an IHG Hotel to the beach?

This hotel is 6.5 mi (29-min drive) from Ocean Beach and 10.1 mi (37-min drive) from Rodeo Beach. Don't forget your sunscreen!

Does InterContinental Mark Hopkins, an IHG Hotel offer free breakfast?

Free breakfast isn’t offered at InterContinental Mark Hopkins, an IHG Hotel, but cooked-to-order breakfast is offered for a fee of between USD 10 and 50 for adults, USD 10 and 40 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at InterContinental Mark Hopkins, an IHG Hotel?

No, there is no casino at this hotel, but San Pablo Lytton Casino (22-min drive) is nearby.

What time is check-in at InterContinental Mark Hopkins, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at InterContinental Mark Hopkins, an IHG Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 87.53 per night.

Does InterContinental Mark Hopkins, an IHG Hotel have a pool?

InterContinental Mark Hopkins, an IHG Hotel does not have a pool.

Does InterContinental Mark Hopkins, an IHG Hotel have a restaurant?

InterContinental Mark Hopkins, an IHG Hotel is home to Nob Hill Club, which features light fare.

Does InterContinental Mark Hopkins, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is InterContinental Mark Hopkins, an IHG Hotel to downtown San Francisco?

InterContinental Mark Hopkins, an IHG Hotel is 1.3 mi away from San Francisco.

InterContinental Mark Hopkins, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1012 reviews" "
Rating 8 - Good. 216 out of 1012 reviews" "
Rating 6 - Okay. 94 out of 1012 reviews" "
Rating 4 - Poor. 52 out of 1012 reviews" "
Rating 2 - Terrible. 16 out of 1012 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Stayed 1 night in Jun 2024

10/10 Excellent

Inderpreet

Stayed 1 night in Apr 2024

8/10 Good

Suzanne

Stayed 1 night in Apr 2024

8/10 Good

Jose, ODESSA

Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was terrific. Friendly helpful staff. Wonderful location. Views are incredible. Suite was tasteful. Bed was really comfortable and the bathroom was very pretty
Stayed 3 nights in Apr 2024

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and the service was very good. Our neighbors were a bit loud and we could hear them in our room. But in general, I highly recommend this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Caroline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
I enjoined my stay, but heater was not working. I notified the front desk and they only offered to deliver more blankets. I would have liked to have been moved to a room with a working heater.
Stayed 1 night in Apr 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2024

4/10 Poor

Julie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Came for my 40th Birthday. Had high expectation that the hotel would be awesome. Bought a nice expensive suite with no heat. Staff never informed me at check in that the heat system was broken. My room was 62 all weekend and I spent an hour trying to figure it out before I called the front desk. Was told I would be on a waitlist for a heater. Never happened. Hotel was having locks changed and didnt call or give me a specific time. Someone just showed up and knocked consistently for three minutes while I was in the bathtub. I had to send him away. Called the front desk which said notices were in the room and they called which never happened. Top of the Mark and the view in the Suite were amazing but service was horrible for a $900 night suite. I enjoyed the experience but wont be coming again, due to the lack of communication and absolute disregard for their guest's experience. Check out didnt even ask me about my stay. Note to Hotel: Checking in a guest with no heater is not acceptable. You can change locks on a Tuesday , not on a weekend or how about when the room is vacant? Poor management and poor communication is not acceptable for a almost 1k a night room. Hiding and evading issues from your guests is wrong and should never be apart of any policy. Not a good experience at all.
Stayed 2 nights in Apr 2024

8/10 Good

Jose

Stayed 2 nights in Mar 2024

4/10 Poor

Lorena M Mendez

Business traveler, Traveled with family
Disliked: Property conditions & facilities
We paid for an upgraded room. Paid $60 additional dollars. When we got to the room, we saw it was pretty dated-wallpaper falling off, no shower curtain, later using sink it got backup same with the tub. Disappointed but on the plus side, good location.
Stayed 1 night in Apr 2024

10/10 Excellent

kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch quality. Felt safe.
Walk to Chinatown . Convenient nice stay. Will return!
Stayed 1 night in Mar 2024

10/10 Excellent

Nazar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing especially the front desk person Issa who checked us in he was very polite and helpful ,
Stayed 2 nights in Apr 2024

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Des

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Des

Liked: Amenities
Amazing staff! So friendly, funny, and down to Earth. Very comfortable bed! Excellent views!
Stayed 1 night in Mar 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Samuray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a nice location, walkable to good restaurants. Service was excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City views
Short family trip and watched the sunset from Top of the Mark
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always helpful and gracious, and the property is beautiful. Old style San Francisco!
Stayed 3 nights in Mar 2024