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InterContinental Mark Hopkins by IHG

4.0 star property
4-star luxury hotel near Grace Cathedral

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Photo gallery for InterContinental Mark Hopkins by IHG

Front of property
Exterior
Room service - dining
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
999 California Street, San Francisco, CA, 94108
  • Place, SF Masonic Auditorium
    ‪2 min walk‬
  • Place, Grace Cathedral
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪25 min drive‬

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About the neighborhood

San Francisco

City center stay.With a stay at this Downtown San Francisco hotel, you'll be within half a mile (1 km) of Grace Cathedral and 2 miles (3 km) of Ferry Building. Lombard Street and Pier 39 are also within 2 miles (3 km).

What's nearby

  • SF Masonic Auditorium - 2 min walk - 0.1 miles
  • Grace Cathedral - 3 min walk - 0.2 miles
  • Marines Memorial Theater - 3 min walk - 0.2 miles
  • Union Square - 5 min walk - 0.3 miles
  • Westin St Francis Hotel Glass Elevators - 6 min walk - 0.4 miles

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪The Fairmont San Francisco Lobby - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬5 min walk
  • ‪Top of the Mark - ‬1 min walk
  • ‪The Summer Place - ‬3 min walk
  • ‪Stookey's Club Moderne - ‬5 min walk

About this property

InterContinental Mark Hopkins by IHG

4-star luxury hotel near Grace Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 17 meeting rooms.

Public spaces have free WiFi and wired Internet. A fitness center, a terrace, and multilingual staff are also featured at the luxury InterContinental Mark Hopkins by IHG. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

  • 382 guestrooms or units
  • 16 levels
  • Built in 1926
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with safes and designer toiletries. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 46 to 58 for adults and USD 25 to 32 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.00 per stay.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 46 to 58 for adults, and USD 25 to 32 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

Frequently asked questions

How close is InterContinental Mark Hopkins by IHG to the airport?

InterContinental Mark Hopkins by IHG is 19.5 mi (37-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Mark Hopkins by IHG?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at InterContinental Mark Hopkins by IHG on Apr 4, 2026 start from $241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Mark Hopkins by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Mark Hopkins by IHG.

How close is InterContinental Mark Hopkins by IHG to the beach?

This hotel is 6.1 mi (32-min drive) from Ocean Beach.

Does InterContinental Mark Hopkins by IHG offer free breakfast?

Free breakfast isn’t offered at InterContinental Mark Hopkins by IHG, but buffet breakfast is offered for a fee of between USD 46 and 58 for adults, USD 25 and 32 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at InterContinental Mark Hopkins by IHG?

No, there is no casino at this hotel, but Artichoke Joe's Casino (16-min drive) and San Pablo Lytton Casino (22-min drive) are nearby.

What time is check-in at InterContinental Mark Hopkins by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in costs USD 100.00 (subject to availability).

Is there free parking at InterContinental Mark Hopkins by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 87.78 per night.

Does InterContinental Mark Hopkins by IHG have a pool?

InterContinental Mark Hopkins by IHG does not have a pool.

Does InterContinental Mark Hopkins by IHG have a restaurant?

InterContinental Mark Hopkins by IHG is home to Nob Hill Club, which features light fare.

Does InterContinental Mark Hopkins by IHG have a spa?

There are no spa services available at this hotel.

How close is InterContinental Mark Hopkins by IHG to downtown San Francisco?

InterContinental Mark Hopkins by IHG is 1.3 mi away from San Francisco.

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 929 out of 1351 reviews
Rating 8 - Good. 246 out of 1351 reviews
Rating 6 - Okay. 117 out of 1351 reviews
Rating 4 - Poor. 33 out of 1351 reviews
Rating 2 - Terrible. 26 out of 1351 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

PENNINGTON, Santa Clara

Liked: Cleanliness, amenities
Needs an upgrade
Stayed 1 night in Jan 2026

8/10 Good

kianosh, Mission Viejo

Stayed 2 nights in Sep 2025

10/10 Excellent

Kris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff here are the best! Every employee we've interacted with, from the managers to the housekeepers, have been so friendly and bright. The culture of hospitality here sets this place apart. Also, loved the Top of the Mark! If you get Joe as a waiter youre in great hands!
Stayed 2 nights in Dec 2025

10/10 Excellent

Lyndsey, Sunderland

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved staying here, would recommend and would definitely stay again. Very cosy room with super comfortable bed, daily housekeeping and great staff. Overall fairly quiet, didn’t hear any other guests but the windows are a little on the thin side so I’d recommend ear plugs if you’re a light sleeper and ask for a room away from elevators. Enjoyed having a robe which can be requested from house keeping. Free coffee available in reception on a morning and there’s also a water bottle refill station. Area is lovely, felt very safe, cable car passes right out the front. One thing to note is the hotel is at the top of the hill so it’s steep few blocks if you’re coming up from Union Square!
Stayed 9 nights in Dec 2025

8/10 Good

Regina

Stayed 1 night in Dec 2025

8/10 Good

Julie

Stayed 2 nights in Dec 2025

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Jennell

Stayed 2 nights in Dec 2025

10/10 Excellent

Jin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, good location. The staff is very nice and the hotel and our rooms are clean.
Stayed 5 nights in Dec 2025

10/10 Excellent

Gina

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great price for one of the swanky Union Square hotels. Staff was awesome.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Stayed 2 nights in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service amazing, friendly security always greeting you whether you’re going or coming. Let us check in 3 hours early. Room was a clsssical old room which was amazing!
Stayed 1 night in Dec 2025

6/10 Okay

Christine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was not pleased with disposition of check in clerk. Not the way to be greeted!
Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Love the Mark Hopkins! Has a very elegance vibe to it. Staff and rooms are great! Top of the Mark views are outstanding and the locations at the top of Nob Hill is magical!
Stayed 1 night in Sep 2025

8/10 Good

Nicholas

Stayed 1 night in Nov 2025

10/10 Excellent

Katherine, Carmel Valley

Stayed 1 night in Dec 2025

8/10 Good

Lee

Stayed 1 night in Dec 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had such a wonderful Thanksgiving stay! We could see the Golden Gate Bridge from our room as well as a fantastic view of Grace Cathedral. Our bed was so comfortable! Overall a fantastic place to stay when visiting San Francisco (and I’m a native!).
Stayed 2 nights in Nov 2025

6/10 Okay

Sonia

Traveled with family
The staff at reception was okay. Housekeeping knocked on the door at 9 am on a weekend! That was very rude. The room was clean but the bed was so uncomfortable. It dipped in the middle and made it very hard to relax. Coffee in the lobby ran out at 9:30 am and it took 30 minutes to get a new refill. The elevators were very slow and very full. Even if it stopped on our floor, it took almost a half hour to get in because it was always full. We opted to carry our luggage up the stairs (two flights) to check in because of the amount of time it was taking. I’ve stayed here in the past and this is the most chaotic. Maybe it’s because of the holidays. We were disappointed that the Too of the Mark no longer served Snday brunch.
Stayed 1 night in Dec 2025

10/10 Excellent

Cyrus K.

Liked: Cleanliness, property conditions & facilities
Great service. Since it was in Christmas, carols were hit
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property at the top of Nob Hill. Must stay at least once in a lifetime.
Stayed 1 night in Dec 2025

6/10 Okay

Kasiraja, Belmont

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Was there for leisure , did not use business facility
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not have breakfast. The room was nice and clean - spacious
Stayed 1 night in Dec 2025