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"Upon arrival at 7:45 pm. The room they gave us was not cleaned yet room 114. So, they arranged for another room. My brother arrived at 5:00 pm this sa ... " More

By a verified traveler on Sun 30 May 2021

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Hotel Description

Daly City hotel in Bayshore Heights area

In Daly City

A stay at this Bayshore Heights hotel places you within half a mile (1 km) of Cow Palace and 3 miles (5 km) of City College of San Francisco. San Francisco State University and Twin Peaks are also within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Express check-in, express check-out, and luggage storage are also on offer.

Free WiFi, refrigerators

The 32 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and microwaves offer the conveniences of home. TVs come with satellite channels, and other amenities include free WiFi and coffee/tea makers.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$65* Per night/room Dec 19 - Dec 20

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Alpine Inn And Suites ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alpine Inn And Suites

Everyone (8) Family (4)
4 out of 5
Upon arrival at 7:45 pm. The room they gave us was not cleaned yet room 114. So, they arranged for another room. My brother arrived at 5:00 pm this same place and they were also given room 114 which wasn’t cleaned when they arrived. Not sure if you are short handed that day. It’s rough to clean many units between 11:00 am and 3:00 pm. The front check in staff should know which rooms have been cleaned or not. Otherwise, the place was clean overall, good beds and a decent room for one night.

Posted by on May 30, 2021

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Comment from Hotel Management

May 30, 2021 by Alpine Inn

Dear guest, We are sorry to hear that your stay was not as expected. We appreciate your understanding of the challenges during this time. Please do not hesitate to reach out to us directly if you have any further concerns or questions. Have a great day!

4 out of 5

Posted by on May 23, 2021

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Comment from Hotel Management

Jun 4, 2021 by Alpine Inn

Dear guest, Thank you for your review. We look forward to seeing you again soon.

1 out of 5
Near Cow Palace a positive. Room very small. Bed took up most of room. Prepaid for three days, had to leave early due to family emergency. Management refused to refund the two days.

Posted by , from Tucson on Nov 29, 2020

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Comment from Hotel Management

Dec 11, 2020 by Front Desk

Dear Dan, Thank you very much for taking the time to provide us with feedback regarding your recent stay. We strive to provide our guests with exceptional personalized service, facilities, amenities and a memorable stay so your comments are extremely important to us so we may focus on areas that require improvement. I would like to extend my sincerest apologies for your poor experience with one of our levels of service. The experience you described does not reflect the levels of service we are typically known for. I have discussed your experience with our team and we have identified improved processes and changes so the issues you encountered do not occur again. Hospitably, Antonio Garcia

5 out of 5

Posted by on Apr 26, 2020

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Comment from Hotel Management

May 14, 2020 by Sr. XA Jenny

Thank you for the review!

5 out of 5
It was great and right across from the COW PALACE. Im not sure if they offered breakfast or not.

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 21, 2020 by FD Manager

Thank you for your review! As of January 2020 we no longer offer breakfast.

3 out of 5

Posted by on Oct 15, 2019

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5 out of 5

Very cozy and very helpful and friendly staff

Not too far from city so taking uber back and forth wasn't expensive at all. I would stay there again next time I visit San Francisco.

Posted by , from A. on Mar 9, 2017

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2 out of 5

Never again

Walls are paper-thin. I heard my neighbors through the adjoining wall late into the night, and, unfortunately, early in the morning, as well. If you can't sleep, nothing else about a hotel stay really matters.

Posted by , from Los Angeles on Aug 1, 2016

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5 out of 5

Quaint and comfortable

Pros: Everything
Cons: Nothing
Location: Close to the city and close to the Bart if needed. Very good location
This hotel was clean, comfortable, nice view of the bay, loved everything about it. The staff was unbelievably accomodating and friendly. It was quiet and loved the parking right in front of our room. Will definately be going back to this hotel.

Posted by , from West Islip, New York on Sep 26, 2015

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4 out of 5

Convenient

Pros: Very helpful and friendly staff...especially Alessandra and Yolanda at the front desk.
Convenient location for visiting San Francisco and other areas in this part of California

Posted by on Aug 16, 2015

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About the Alpine Inn And Suites

Location 560 Carter St, Daly City, CA 94014

Property Features

As a guest of Alpine Inn And Suites, you'll find multilingual staff, coffee/tea in a common area, and concierge services. Public spaces have free WiFi. Alpine Inn And Suites also features laundry facilities, express check-in, and express check-out. Self parking is free. This Daly City hotel is smoke free.

  • 1 floor
  • 32 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Bayshore Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Alpine Inn And Suites offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This Daly City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • No elevator (single level property)
  • Braille or raised signage
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpine Daly City
  • Alpine Inn Daly City
  • Alpine Inn And Suites Hotel
  • Alpine Inn And Suites Daly City
  • Alpine Inn And Suites Hotel Daly City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.