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Casa Museo Na Bolom

Property class: 3
3-star inn in Barrio del Cerrillo

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Photo gallery for Casa Museo Na Bolom

Courtyard
Exterior
Double Room | Deep soaking bathtub
Double Room | WiFi (free)
Dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Vicente Guerrero No. 33, Barrio del Cerrillo, San Cristóbal de las Casas, CHIS, 29220
  • Place, Na Bolom Cultural Museum
    ‪1 min walk‬
  • Place, Ex-Convent of Santo Domingo
    ‪10 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪13 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪156 min drive‬

Room options

View all photos for Double Room

Double Room | WiFi (free)

Double Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

San Cristóbal de las Casas

Barrio del Cerrillo stay.You'll be steps from Na Bolom Cultural Museum and within a 10-minute walk of Galeria Studio Cerrillo with a stay at this Barrio del Cerrillo inn. Centro Cultural de los Altos and Guadalupe Church are also within half a mile (1 km).
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What's nearby

  • Na Bolom Cultural Museum - 1 min walk - 0.0 miles
  • Ex-Convent of Santo Domingo - 10 min walk - 0.6 miles
  • Guadalupe Church - 10 min walk - 0.6 miles
  • San Cristóbal de las Casas Cathedral - 13 min walk - 0.7 miles
  • Santo Domingo Handicraft Market - 15 min walk - 0.8 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 80 min drive

Restaurants

  • ‪Cerveceria Naufragio - ‬6 min walk
  • ‪Antonia - ‬6 min walk
  • ‪Café "Semilla Abundante - ‬8 min walk
  • ‪Sarajevo Café Jardín - ‬7 min walk
  • ‪Jardín La Reserva - ‬7 min walk

About this property

Casa Museo Na Bolom

3-star inn in Barrio del Cerrillo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A health club, spa services, and a library are also featured at Casa Museo Na Bolom. Free self parking is available.

This 3-star San Cristóbal de las Casas inn is smoke free.

  • 16 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Casa Museo Na Bolom offers 16 accommodations with fireplaces. This San Cristóbal de las Casas inn provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily breakfast available 7:30 AM to noon for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Library

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Fireplace

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between July 01 and December 31.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Museo Na Bolom

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Museo Na Bolom
Museo Na Bolom
Museo Na Bolom Inn
Museo Na Bolom Inn Casa
Casa Museo Na Bolom Inn San Cristobal de las Casas
Casa Museo Na Bolom Inn
Casa Museo Na Bolom Inn
Casa Museo Na Bolom San Cristóbal de las Casas
Casa Museo Na Bolom Inn San Cristóbal de las Casas

Frequently asked questions

How close is Casa Museo Na Bolom to the airport?

Casa Museo Na Bolom is 48.8 mi (80-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

Does Casa Museo Na Bolom have an airport shuttle?

Airport shuttle services are not available at Casa Museo Na Bolom.

Does Casa Museo Na Bolom offer free breakfast?

Casa Museo Na Bolom does not offer free breakfast. It's available every day from 7:30 AM to noon.

Is there a casino at Casa Museo Na Bolom?

No, there is no casino at this inn.

What time is check-in at Casa Museo Na Bolom?

Check-in begins at 3 PM.

Is there free parking at Casa Museo Na Bolom?

This inn offers free self parking.

Does Casa Museo Na Bolom have a pool?

Casa Museo Na Bolom does not have a pool.

Does Casa Museo Na Bolom have a restaurant?

Yes, there is a restaurant on site.

Does Casa Museo Na Bolom have a spa?

This inn doesn't have a spa, but it does offer spa services.

How close is Casa Museo Na Bolom to downtown San Cristóbal de las Casas?

Casa Museo Na Bolom is 0.6 mi away from San Cristóbal de las Casas.

Casa Museo Na Bolom Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Na Bolom, an old property that needs refreshing

Deluxe room, no hot water as boiler was turned off, banging water pipes, erratic lights, worn out threads showing towels, rock hard king bed. Friendly staff tried their best. Fireplace was needed, ask for more wood. A one and done property, never again, sorry. Fix the flickering lamps, erratic WiFi, provide towels not rags, put a pad on the bed, have staff turn on boiler for clients with reservations as they arrive at night.
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Un hotel súper relajante

Me encanto, la verdad solo cosas buenas, todo perfecto.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Interesante Hotel-Museo, no hay internet en las habitaciones y la administracion del lobby es un desastre
Verified review

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una Estancia Magica

Me encanto mi estancia en Na Bolom! Las personas eran muy agradables, la habitacion muy limpia y hermosa, con vista al jardin y flores frescas en la habitacion. Detalles historicos aportaron tambien a que esta estancia fuera de lo mas linda y magica.
Verified review

8/10 Good

PILAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería con los ojos cerrados

Las mejores camas en mucho tiempo. A pesar de que hacía frío, no lo sentimos por la ropa de cama y la chimenea en el cuarto. La comida, muy buena y con muy buen precio. El museo de la casa con cosas interesantes de sus fundadores.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Diferente. Es un museo asi que no es para todos lo

La cama impecable. El baño limpio pero una remodelada no le vendria mal. Los jardines increibles. La atencio muy buena.
Verified review

2/10 Terrible

Horst

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel!!! Its overbooking!

Take this advise: Do not book this hotel. They are overbooking their hotel, don´t pay the fees to the hotel search engines. It was the worst experience. I book and travel 30 to 50 nights are year with Expedia.com. Expedia.com can surely proff it. The hotel then put us into two different hotels. These hotels had lower rates and were lower in quality. Last but not least, we were not helped be Expedia.com to receive the balance back nor the whole money (which should have been the case). This hotel should be immediately removed from Expedia.com
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy agradable y acogedor

Muy acogedor, con lindas áreas comunes. Excelente opción para viajar con niños pequeños, buena ubicación y el servicio es excelente. Las personas que trabajan en Casa Na Bolon disfrutan de su trabajo. La comida es de buena calidad y las habitaciones tienen chimenea que puedes disfrutar cada noche.
Verified review

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con vistas lindas de selva

Me atendieron muy bien en Na Balom, y me sentía como si estuviera dentro de la selva, pero con las comodidades de la casa. Por ejemplo, había una chiminea muy buena dentro de la habitacion, y leña ya lista. La historia del lugar, junto con el ambiente místico hacen a este hotel un lugar que en realidad vale la pena visitar.
Verified review

10/10 Excellent

augie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chiapas trip

Very interested lot of culture, clean, staff very nice and they make feel with safe.
Verified review

8/10 Good

jon

Liked: Cleanliness, staff & service, property conditions & facilities

Atmospheric

We had a Junior suite which was cheaper to book online than at the hotel. Nice room with jacuzzi which had seen better days so was noisy and not very pleasant. Fireplace was nice and took off the hill at night and comfortable bed. Downside was it was a little noisy at night next to a road and frustratingly the toilet lid would not stay up which wasn't very nice when one was sat down. Not sure what happened to breakfast on the Sunday morning but it was on the next morning.
Verified review

6/10 Okay

LINDA

Liked: Staff & service
Disliked: Room comfort

En general bien

No esta mal el hotel en algunas cosas, pero la habitación que nos dieron tenía bichos en la tina, no hay mucha luz en la habitación y si se llega muy noche se encuentran las puertas cerradas y hay que esperar mucho para que abran.
Verified review

4/10 Poor

fresnillicoa

Disliked: Cleanliness, property conditions & facilities, room comfort

Caro para lo que ofrecen y sucio

A mi llegada me dieron una habitación que olia mal, con una cerveza y ropa de un aterior huesped en el ropero, nos dieron otra habitación en la noche que igual olía mal, con telarañas en el techo y el piso sucio, al día siguiente pedí que me regresarán el dinero, lo único que salva a ese hotel es su personal que trata con mucho esfuerzo de atender al huesped, en semana santa ya no encontré otro hotel evidentemente, me dieron su mejor habitación por el mismo precio en compensación a lo ocurrido, tenía jacusi, seguia oliendo mal, pero ya se advertía que la limpiaban más seguido, la verdad no lo recomendaría, el precio en el fiesta inn en el centro cuesta lo mismo y no estan igual. nada que ver con las fotografías que ofrecen como publicidad, me hizo pasar muy mal rato, tuve que comprar unas sabanas limpias en el centro para dormir la primer noche, no tienen televisión, el wifi solo funciona en algunas habitaciones, muy decepcionante.
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service

El servicio y ambiente excelente

Un hotel auténtico , ambientado al lugar y su cultura. Permite el trato entre los huespedes , lo cual enriquece la experiencia
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service

Nabolom

Very clean, simple hotel with tons of history! It's not the prettiest, but it's clean and has all you need.
Verified review

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, room comfort

Disappointing

A beautiful old building of character with pleasant courtyard gardens. However, this is by far more of a museum than a hotel. Our room was cold and uncomfortable and despite a number of requests, we had no hot water. We had booked two nights here on-line but left after one night to move to a more comfortable hotel in the centre. We lost what we had already paid for the second night.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel Na bolom un fraude

En realidad no me gusto para nada el hotel sobre todo la limpieza de las habitaciones y los baños me ahorro el comentario
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Hotel-Museo

No tuve tiempo de ver las actividades del hotel, pero es recomendable para mochileros y gente que quiera descansar y leer libros
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel agradable con chimenea

el hotel esta muy bien lo único que hace falta es el restaurante y la cafetería ademas que la parte del museo esta muy obscura
Verified review

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

serene and green

We loved our stay at Na Bolom! This was our second trip to San Cristobal within five years, and having visited Casa Museo Na Bolom last time and having discovered that it was also a hotel, we booked our stay here this time. Our room was deep in the beautiful garden; it was clean and beautifuly decorated. The fireplace was re-stocked with wood every day, and we had a lovely fire to keep us warm during cool nights. The staff was friendly and accomodating, and there is always plenty to do without leaving the compound. Most importantly, the grounds of Na Bolom are quiet and restful, which was important to us after the day of exploring. Na Bolom is about 10 minutes walk from the center of town, but it is a nice walk, and if necessary, the taxis are inexpensive. Overall, our stay here exceeded our expectations and we'll definitely come back again.
Verified review

4/10 Poor

Prince du 59

Disliked: Property conditions & facilities, room comfort

Bad experience

There was no hot water and it took more than one hour for this issue to be solved. They gave us another room, we had to move our stuff to the new room at 10:30 pm... The rooms are extremely cold. You may find this hotel incredible if you like to sleep in old and rustic places but you should also know that old means no hot water and getting sick because of the low temperatures.
Verified review

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem em um Hotel/Museu

Verified review

8/10 Good

FERNANDO GOMEZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort