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SureStay Plus by Best Western San Antonio Airport

2.5 star property
Hotel near North Star Mall in San Antonio

Choose dates to view prices

Photo gallery for SureStay Plus by Best Western San Antonio Airport

Property amenity
BBQ/picnic area
Egyptian cotton sheets, down comforters, blackout drapes
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

View in a map
11355 San Pedro Ave, San Antonio, TX, 78216
  • Place, North Star Mall
    ‪3 min drive‬
  • Place, San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • Place, USAA Corporate Office Headquarters
    ‪11 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 120 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

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About the neighborhood

San Antonio

Uptown stay.Your stay at this Uptown hotel places you within 3 miles (5 km) of North Star Mall and Blessed Sacrament Catholic Church. CHRISTUS Santa Rosa Hospital - Alamo Heights and McAllister Park are also within 6 miles (10 km).

What's nearby

  • North Star Mall - 3 min drive - 2.8 miles
  • San Antonio Zoo and Aquarium - 7 min drive - 7.0 miles
  • USAA Corporate Office Headquarters - 11 min drive - 9.6 miles
  • River Walk - 12 min drive - 10.8 miles
  • Six Flags Fiesta Texas - 17 min drive - 12.4 miles

Getting around

  • San Antonio Station - 13 min drive
  • San Antonio International Airport (SAT) - 5 min drive

Restaurants

  • ‪QuikTrip - ‬20 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Dunkin' - ‬17 min walk
  • ‪Two Bros. BBQ Market - ‬3 min drive
  • ‪Rudys Country Store and Bar-B-Q - ‬11 min walk

About this property

SureStay Plus by Best Western San Antonio Airport

Hotel near North Star Mall in San Antonio
SureStay Plus by Best Western San Antonio Airport offers its guests an outdoor pool and a health club. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. SureStay Plus by Best Western San Antonio Airport also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 61 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
SureStay Plus by Best Western San Antonio Airport offers 61 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature Egyptian cotton sheets and down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property entrance
Quality Inn & Suites Airport North - Stone Oak
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 918 reviews
$62 nightly
The price is $71
Nov 4 - Nov 5
Total with taxes and fees
Quality Inn & Suites Airport North - Stone Oak

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges USD 2.50 for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of USD 2.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10 AM to 9 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SureStay Plus Hotel Best Western San Antonio Airport
SureStay Plus Best Western San Antonio Airport
Super 8 San Antonio Airport
Surestay Plus By Best Antonio
SureStay Plus by Best Western San Antonio Airport Hotel
SureStay Plus Hotel by Best Western San Antonio Airport
SureStay Plus Hotel By Best Western San Antonio North 281 N
SureStay Plus by Best Western San Antonio Airport San Antonio

Frequently asked questions

How close is SureStay Plus by Best Western San Antonio Airport to the airport?

SureStay Plus by Best Western San Antonio Airport is 2.5 mi (5-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Plus by Best Western San Antonio Airport?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western San Antonio Airport on Nov 9, 2025 start from $49.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus by Best Western San Antonio Airport have an airport shuttle?

Airport shuttle services are not available at SureStay Plus by Best Western San Antonio Airport.

Does SureStay Plus by Best Western San Antonio Airport offer free breakfast?

SureStay Plus by Best Western San Antonio Airport offers free buffet breakfast every day from 6 AM to 9 AM.

Is there a casino at SureStay Plus by Best Western San Antonio Airport?

No, there is no casino at this hotel.

What time is check-in at SureStay Plus by Best Western San Antonio Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at SureStay Plus by Best Western San Antonio Airport?

This hotel offers free self parking.

Does SureStay Plus by Best Western San Antonio Airport have a pool?

SureStay Plus by Best Western San Antonio Airport features an outdoor pool. Guests can enjoy pool access from 10 AM to 9 PM.

Does SureStay Plus by Best Western San Antonio Airport have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus by Best Western San Antonio Airport to downtown San Antonio?

SureStay Plus by Best Western San Antonio Airport is 8.3 mi away from San Antonio.

Reviews

SureStay Plus by Best Western San Antonio Airport Reviews

6.8

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 340 out of 1010 reviews
Rating 8 - Good. 200 out of 1010 reviews
Rating 6 - Okay. 164 out of 1010 reviews
Rating 4 - Poor. 122 out of 1010 reviews
Rating 2 - Terrible. 184 out of 1010 reviews

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Sheila

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Veds were co.py, staff nice.
Stayed 2 nights in Aug 2025

2/10 Terrible

CLAUDE

Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, well lit parking and a selection of breakfast items including a hot meal.
Stayed 1 night in Jul 2025

4/10 Poor

Cyntwanisha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
My room was not clean at all. Floor and restroom had hair all over it from the previous person. There trash in the window seal of the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stevan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy
Stayed 1 night in May 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t stay there

Employees do not know how to respect. Maintenance very poor. We could smell drugs all through the hallways. People sleeping in vehicles. Employees look at you rude when eating breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Victoria

Stayed 1 night in Jul 2025

6/10 Okay

Samuel, Edinburg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Get what you pay for.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Stayed 2 nights in Jul 2025

10/10 Excellent

Stevan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 1 night in May 2025

2/10 Terrible

Meghan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again paying these thieves

Terrible customer service. Crappy breakfast. Paid for a night and they would correct the dates for me to stay another night they ended up charging me twice for the same night even though I already had a room. It was supposed to be for next night and they charged me for 2 rooms foe the same night. They admitted to me and hotels.com that it was their fault and that they (the hotel themselves) did in fact collect my $50. They refused to let me stay for the night I paid for simply because they put it as a no show. I was already there in a room so why would I check into another? They realized the mistake yet still denied any responsibility or reconciliation. Just a bunch of crooked. Do not waste your time here.
Stayed 1 night in Jul 2025

8/10 Good

Guadalupe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place have a cockroach
Stayed 1 night in Jul 2025

6/10 Okay

Johnny

Stayed 1 night in Jul 2025

6/10 Okay

Marinna

Traveled with family and small children
Liked: Cleanliness, staff & service
Pool was out of service! Room was hot, had to take a fan to cool down. Air would have taken too long before cooling the room
Stayed 1 night in Jul 2025

2/10 Terrible

Judith

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it. It was clean, nice people and treated us nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
AC didn’t blow good. I turned it down to 66 and room was still warmish. There was a crack in the tub, so when you showered whatever debris was in the crack would surface. The bathroom floor had water coming up from the linoleum.
Stayed 1 night in Jul 2025

10/10 Excellent

Clarissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property Great customer service Can’t go wrong staying here for a great price
Stayed 1 night in Jul 2025

10/10 Excellent

leo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 1 night in Jul 2025