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4.4 out of 5

"Easy excess to Medical center dr where we had our appointments at University Transplant Ce ter. Everyone we encountered at hotel, front desk, housekee ... " More

By a verified traveler on Thu 04 Oct 2018

Hotel Description

3-star hotel near Wonderland of the Americas Mall

Heart of San Antonio

You'll be within half a mile (1 km) of Wonderland of the Americas Mall and 12 miles (20 km) of Six Flags Fiesta Texas. San Antonio Botanical Gardens is within 12 miles (20 km) and San Antonio SeaWorld is within 16 miles (25 km).

Renovated in 2017

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, comfy beds

The 112 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, sofa beds, and flat-screen TVs with cable channels. Housekeeping is available once per stay.

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$88* Per night/room May 9 - May 10

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

SpringHill Suites by Marriott San Antonio Medical Center/NW ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott San Antonio Medical Center/NW

Everyone (5)
5 out of 5

Posted by on Jan 11, 2021

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Comment from Hotel Management

Jan 11, 2021 by gm

Thank you for your feedback!

5 out of 5

Posted by on Jan 2, 2021

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Comment from Hotel Management

Jan 4, 2021 by gm

Thank you

5 out of 5
Easy excess to Medical center dr where we had our appointments at University Transplant Ce ter. Everyone we encountered at hotel, front desk, housekeeping, everyone was very friendly. Would recommend this place and will certainly stay here again when we return to this area.

Posted by , from New Mexico on Oct 4, 2018

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3 out of 5

Decent but not great

The room was clean, but beds highly uncomfortable.Terrible location with not much around.Okay for a night but I wouldn't stay here on a vacation.The suite was huge but the bathroom was so small.Bad design

Posted by on Aug 2, 2016

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4 out of 5

Good location to stay and shop.

Enjoyed the stay. It's our second time staying at this location and enjoyed the stay as much as the first time.

Posted by , from Brownsville, TX on Dec 31, 2015

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About the SpringHill Suites by Marriott San Antonio Medical Center/NW

Location 3636 NW Loop 410, San Antonio, TX 78201

Property Features

SpringHill Suites by Marriott San Antonio Medical Center/NW offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Event space at this hotel measures 390 square feet (35 square meters). The business-friendly SpringHill Suites by Marriott San Antonio Medical Center/NW also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of SpringHill Suites by Marriott San Antonio Medical Center/NW was completed in May 2017. This 3-star San Antonio hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • 390 sq ft of conference space
  • 35 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Antonio International Airport (SAT) (9.9 km / 6.2 mi)
  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott San Antonio Medical Center/NW offers 112 accommodations with video-game consoles and safes. Accommodations are furnished with twin sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Ecolab (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • UnionPay
  • Credit card pre-authorization
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • SpringHill Suites Marriott NW Hotel San Antonio
  • SpringHill Suites Marriott San Antonio NW
  • Springhill Suites San Antonio /Northwest Hotel
  • Springhill Suites San Antonio /Northwest
  • SpringHill Suites Marriott San Antonio /NW
  • SpringHill Suites Marriott San Antonio /NW Hotel
  • SpringHill Suites Marriott San Antonio /NW
  • SpringHill Suites by Marriott San Antonio Medical Center NW
  • SpringHill Suites Marriott /NW Hotel
  • SpringHill Suites Marriott /NW
  • Springhill Suites San Antonio Medical Center/Northwest
  • Springhill Suites Marriott Nw

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.