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"Liked - price, location, friendly staff, ice cream vending machines, smoking rooms. Disliked- didn't have breakfast, only coffee, the outlet in the wa ... " More

By a verified traveler on Sun 22 Sep 2019

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Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

San Antonio motel in North San Antonio - SAT area

Near the airport

Your stay at this North San Antonio - SAT motel places you within 3 miles (5 km) of Silverhorn Golf Club of Texas and McAllister Park. North Star Mall is within 6 miles (10 km) and San Antonio Zoo and Aquarium is within 12 miles (20 km).

Outdoor pool

A seasonal outdoor pool, free self parking, and laundry facilities are featured at this motel. WiFi in public areas is free. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, refrigerators

In addition to flat-screen TVs with cable channels, the 77 guestrooms offer free WiFi and refrigerators.

Motel 6 San Antonio, TX - Airport ratings based on 9 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Motel 6 San Antonio, TX - Airport

Everyone (4) Family (3)
3 out of 5
Liked - price, location, friendly staff, ice cream vending machines, smoking rooms. Disliked- didn't have breakfast, only coffee, the outlet in the wall where the tv was plugged in had exposed wires and half of the outlet cover was missing. There was about a 6 inch strip of either wood or hard plastic from the frame around the bathroom door protruding out of the wall. A large piece of the metal frame was sticking out from underneath the mattress. My guest ran into it and bruised his shin. I ripped the pants leg of my jeans on it too. There were 4 roaches about the size of my thumb scurrying around the room and that's when I decided to checkout early.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Nov 13, 2019 by Hotel Manager

Dear Guest, Thanks for staying at our hotel during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager

4 out of 5
I got a good rate for an overnight business purpose working out of town and the room was small but tidy, everything worked fine.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 17, 2019 by Hotel Manager

Dear Guest, Thanks for your stay. We are glad that you had a great experience, served the purpose getting value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager

2 out of 5
Not a great place. Atmosphere was clinical and not warm.

Posted by on May 21, 2019

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Comment from Hotel Management

May 29, 2019 by Hotel Manager

Dear Guest, Thanks for your stay at our hotel. We are sorry that you had a very unpleasant stay at our hotel. We have seriously taken note of your comments about the atmosphere in the room which made your stay undesirable. Hope to provide you cooling experience next time you visit us. Please visit us again. Sincerely, Hotel Manager

1 out of 5

Posted by on Apr 25, 2019

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Comment from Hotel Management

May 3, 2019 by Hotel Manager

Dear Guest, We have noted your 1-star review. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Sincerely, Hotel Manager

4 out of 5
Did not like that their is no complimentary breakfast

Posted by on Mar 23, 2019

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Comment from Hotel Management

Mar 30, 2019 by Hotel Manager

Dear Guest, Thank you so much for your valuable feedback. I'm pleased that you were satisfied with everything other than the breakfast options that detracted from your stay. I'm very concerned that we let you down and assure you that action is already being taken to make things better for the future. Your experience is not an indication of how we normally do business, and we’ll work to provide a more consistent experience in the future. Sincerely, Hotel Manager.

5 out of 5
Easy access from roadway nice places to eat in the area!

Posted by on Mar 22, 2019

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Comment from Hotel Management

Mar 30, 2019 by Hotel Manager

Dear Guest, Thanks for your feedback. I'm so pleased that you found us a pleasant and convenient place to stay. We are here to provide our guest with a great experience and nice accommodations for all. I hope you will have the opportunity to stay with us frequently in the future. Sincerely, Hotel Manager.

3 out of 5
Front desk made a big deal about 3 of us checking in, they just wanted more money which I was ok with but they made such a big deal about the 10 dollars. They started calling me Saturday morning bugging me about the reservation and I told them that I had until 4pm if I was going to cancel which I wasn't but they would not let up I finally hung up on them. then when we checked in they told us that you could not have any guest after 7pm. the place was ok but with their attitude will not stay again

Posted by on Feb 18, 2019

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Comment from Hotel Management

Feb 22, 2019 by Hotel Manager

Dear Guest, Thank you for taking the time to share your feedback with us.We appreciate all of our guest's concerns. I apologize your stay did not meet your expectations. This is not the experience we wish for our guests. Please do not hesitate to contact us directly so we may assist in resolving your concerns. Thank you again for sharing and we look forward to hearing from you. Sincerely, Hotel Manager

1 out of 5
Very unhappy with staff. They were not willing to go out of thier way to cater to the customer. Not friendly, yes and no answers no lengthy explanations when I asked questions. Very thin walls, could hear people showering and flusing toliet. Foot steps upstaris could hear very loudly.

Posted by on Mar 12, 2018

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Comment from Hotel Management

Mar 19, 2018 by Brand Experience Team

Dear Guest, Thank you for taking the time to post your review. It is important for all of our guests to feel welcomed, receive the highest level of service, respect and hospitality. The customer service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We strongly encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.

4 out of 5

Nice basic needs hotel

Room was rather basic, but quite comfortable and very clean. Price was reasonable. Employees were polite. I would stay here again.l

Posted by , from New York on Sep 20, 2016

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About the Motel 6 San Antonio, TX - Airport

Location 126 Kenley Pl, San Antonio, TX 78232

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Motel 6 San Antonio, TX - Airport, you'll find a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this San Antonio motel.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: San Antonio Intl. Airport (SAT) (10.8 km / 6.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Motel 6 San Antonio, TX - Airport offers 77 accommodations. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • 6 San Antonio Tx
  • Motel 6 San Antonio Tx
  • San Antonio Tx Motel 6
  • Motel 6 San Antonio TX
  • 6 San Antonio, Tx San Antonio
  • Motel 6 San Antonio, TX - Airport Motel
  • Motel 6 San Antonio, TX - Airport San Antonio
  • Motel 6 San Antonio, TX - Airport Motel San Antonio
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.