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"I liked the location and the breakfast was very good. " More

By a verified traveler on Mon 13 Sep 2021

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Hotel Description

Hotel near River Walk in San Antonio

Heart of San Antonio

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find River Walk and Market Square. Also, Cathedral of San Fernando is within half a mile (1 km) and Henry B. Gonzalez Convention Center is within 2 miles (3 km).

Renovated in 2014

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 108 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free weekday newspapers.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$104* Per night/room Jan 19 - Jan 20

King, Room, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites San Antonio/ Market Square, TX ratings based on 23 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites San Antonio/ Market Square, TX

Everyone (16) Couples (3) Family (5)
3 out of 5
I liked the location and the breakfast was very good.

Posted by on Sep 13, 2021

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1 out of 5
The entire staff at the front desk was rude. They are either not trained, or definitely don’t want to be there, or both! I have always stayed in a Hilton property and have never been treated so rude and felt like I a was an inconvenience to them. I will think twice about ever staying at this or another related property. Even called corporate, and again, same behavior. I paid for my room online and they charged my card again upon arrival. When I asked for a receipt, they were unable to print one! Imagine that!!!

Posted by on Jul 13, 2021

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4 out of 5

Posted by on May 29, 2021

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3 out of 5
They were abnormally understaffed. Saturday check ins were delayed by 2-3 hours because only one housekeeper and one desk clerk showed up. It was a stressful situation but the desk clerk was very patient and worked with guest to get them in.

Posted by on Mar 21, 2021

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1 out of 5

Posted by on Mar 21, 2021

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1 out of 5
When we got there we had to wait to check into our room so the lady at the front desk took down our phone # and said she would call us once the room was ready. That never happened and after waiting 2 hours we went back to the hotel and got checked in. The restroom on the main floor had no toilet paper and didn't appear to be cleaned in some time. As we headed to the elevator we noticed trash pilled up next to the garbage cans. We up to our floor and noticed more trash also not picked up in the hallway. The room appeared to be clean although we brought our own sanitation wipes and cleaned the surfaces of the bathroom and handles on all the doors. When we got up to go have breakfast we were told there wasn't any ( although the hotel advertises breakfast served). Also we found the front office personal always out front either smoking or on their phone. Hardly ever were they at the front desk. We stayed there 2 nights and the same trash we saw when we came into was still there when we left. The place is not managed well at all and will never stay there again.

Posted by on Mar 17, 2021

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5 out of 5

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 25, 2019 by norma

Dear guest, Thank you for taking the time to review our hotel,as we take guest satisfaction seriously at Hilton. Our associates take pride in providing a quality experience to all our guests. Again, thank you and we hope to see you again soon. Sincerely, Norma Salinas GM

5 out of 5
Great friendly staff and it was very clean i would definitely stay again

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by eric

Thank you for your comments and for choosing this location for your visit. We are pleased to know that you enjoyed your stay.

5 out of 5
The room was very spacious and clean our king bed was very comfy. The only negative is parking you have to pay $10 to park in their own parking lot but it seems to be a common thing here for San Antonio hotels in downtown. Overalll it was a great experience will def. Come back.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by j

thank you for your response

4 out of 5
Couldn't enjoy the Swimming pool becuase the water was way too cold and the room itself.

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 12, 2019 by toni

Thank you for your comments and for choosing this location for your visit.

About the Hampton Inn & Suites San Antonio/ Market Square, TX

Location 411 South Flores Street, San Antonio, TX 78204

Property Features

Hampton Inn & Suites San Antonio/ Market Square, TX offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites San Antonio/ Market Square, TX. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hampton Inn & Suites San Antonio/ Market Square, TX was completed in 2014. This San Antonio hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • Built in 2014
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Antonio Station (2.5 km / 1.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hampton Inn & Suites San Antonio/ Market Square, TX offers 108 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Cave exploring/spelunking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization for the full amount of stay on the morning of check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Breakage deposit: USD 15.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day
  • Valet parking fee: USD 10 per day
  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Market Hotel San Antonio Square
  • Hampton Inn San Antonio Market Square
  • Hampton Inn San Antonio-Downtown/Market Square Hotel San Antonio
  • Hampton Inn San Antonio-Downtown/Market Square Hotel
  • Hampton Inn San Antonio-Downtown/Market Square San Antonio
  • Hampton Inn San Antonio-Downtown/Market Square
  • Hampton Inn San Antonio/ Market Square TX Hotel
  • Hampton Inn San Antonio/ Market Square TX
  • Hampton Inn Suites San Antonio Downtown/Market Square
  • Hampton Inn San Antonio/ Market Square TX Hotel
  • Hampton Inn San Antonio/ Market Square TX
  • Hampton Inn & Suites San Antonio/ Market Square, TX Hotel
  • Hampton Inn & Suites San Antonio/ Market Square, TX San Antonio
  • Hotel Hampton Inn & Suites San Antonio/ Market Square, TX
  • Hampton Inn & Suites San Antonio/ Market Square, TX San Antonio
  • Hampton Inn Suites San Antonio Market Square
  • Hampton Inn Suites San Antonio/ Market Square TX
  • Hampton Inn Suites San Antonio Downtown/Market Square
  • Hampton Inn Hotel
  • Hampton Inn

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hampton Inn & Suites San Antonio/ Market Square, TX.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.