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 San Antonio •1 Room
 San Antonio • 1 Room
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Embassy Suites by Hilton San Antonio NW I-10

3.5-star property
7750 Briaridge Dr, San Antonio, TX 1-855-201-7819
3.3 out of 5
See all 20 travelocity Reviews

"The rooms are very old and falling apart. They definitely need to remodel. " More

By a verified traveler on Tue 08 Mar 2022

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Hotel Description

3.5-star apartment with free WiFi in San Antonio

Near the airport

At this San Antonio aparthotel, you'll be within 6 miles (10 km) of North Star Mall and 9 miles (15 km) of San Antonio Zoo and Aquarium. Also within 9 miles (15 km) are Brackenridge Park and Alamo.

Free perks

This aparthotel features an indoor pool and a gym. Traveling on business? Take advantage of the 5 conference rooms, as well as the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 217 apartments also offer free WiFi and flat-screen TVs with cable channels. Refrigerators, microwaves, and coffee/tea makers are also available. Weekly housekeeping is available.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton San Antonio NW I-10 ratings based on 20 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Embassy Suites by Hilton San Antonio NW I-10

Everyone (6) Couples (4) Family (9)
1 out of 5
The cockroaches in my room!The fact that I went to check in to my room it was never cleaned! They had to put me in a different room. There was trash bags full of trash and food trays with half eating food sitting in the hallway.

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 19, 2022 by Night Audit Supervisor

We're sorry you had a less than perfect stay with us. We appreciate your feedback.

3 out of 5
The rooms are very old and falling apart. They definitely need to remodel.

Posted by on Mar 8, 2022

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Comment from Hotel Management

Mar 8, 2022 by Schuyler

We're sorry you had a less than perfect stay with us, Cristabel. We appreciate your feedback.

5 out of 5
Great breakfast! Friendly staff. Suite didn’t have very hot water but it was clean and quiet.

Posted by , from San Antonio on Feb 17, 2022

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Comment from Hotel Management

Feb 17, 2022 by Embassy Suites Northwest

We are so happy you enjoyed your stay with us. Thank you for letting us know about the hot water concern. We will address it with our team.

4 out of 5
Older hotel but very clean and functional. Staff very courteous and friendly.

Posted by on Dec 15, 2021

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Comment from Hotel Management

Dec 16, 2021 by Embassy Suites Northwest

Sara, thank you for staying with us.

5 out of 5

Posted by on Dec 9, 2021

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3 out of 5
For staying on the “premium” floor it was a joke. The bathroom was filthy, as were the counters, there was roaches, only one towel, I could list more but for the cost I guess one can’t complain much about the conditions. Doubtful I will ever stay at this hotel again.

Posted by on Nov 26, 2021

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Comment from Hotel Management

Nov 26, 2021 by Schuyler

We're sorry you didn't enjoy your stay with us, Eric. We will bring your feedback to our maintenance and housekeeping team members.

5 out of 5
Loved it! Family friendly. The service and facility were great.

Posted by on Nov 24, 2021

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Comment from Hotel Management

Nov 25, 2021 by Schuyler

We're happy to have you back anytime, Rosanna!

5 out of 5
Wonderful breakfast experience

Posted by , from BRYAN on Nov 24, 2021

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Comment from Hotel Management

Nov 25, 2021 by Schuyler

We'd love to have you back, Christie!

5 out of 5
Love the indoor pool and friendly staff

Posted by on Nov 20, 2021

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Comment from Hotel Management

Nov 24, 2021 by Schuyler

Thank you for staying with us, Joel!

2 out of 5
While the room itself was pretty clean, there were roaches in the bathroom. They were tiny, but it was still gross. I must have killed like 20 in one evening. If we would have been staying longer, we would have asked to move, but with 4 kids and all of their bags, etc. it wasn’t worth the effort. The pool was supposed to be heated and it was FREEZING cold. The hot tub was lukewarm at best. That was the whole reason why we wanted to stay there. Very disappointing.

Posted by on Nov 15, 2021

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Comment from Hotel Management

Nov 16, 2021 by Schuyler

We're sorry to hear you had a less than perfect stay with us, Maria. Your feedback will help us improve, and it will be forwarded to the right team members.

About the Embassy Suites by Hilton San Antonio NW I-10

Location 7750 Briaridge Dr, San Antonio, TX 78230

Renovations + Closures

This property is closed from September 8 2022 to December 31 2023 (dates subject to change).

Property Features

Embassy Suites by Hilton San Antonio NW I-10 offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business center on site. Event space at this aparthotel measures 5600 square feet (520 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton San Antonio NW I-10. Self parking is free. This 3.5-star San Antonio aparthotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 8 levels
  • 5600 sq ft of conference space
  • 520 sq m of conference space
  • Built in 1979
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton San Antonio NW I-10 offers 217 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of: SafeStay (AHLA - USA); WELL Health-Safety Rating (IWBI); COVID-19 Guidelines (CDC); Travel in the New Normal (US Travel - USA); Ecolab (3rd party expert - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Events/parties allowed
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Protective clothing is available to guests
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day
  • 1.25 percent destination fee will be charged
  • A damage deposit of USD 25.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites NW
  • Embassy Suites NW Hotel San Antonio
  • Embassy Suites NW San Antonio
  • Embassy Suites San Antonio NW
  • Embassy Suites San Antonio NW Hotel
  • San Antonio Embassy Suites
  • Embassy Suites San Antonio
  • Embassy Suites NW Hotel
  • Embassy Suites San Antonio NW
  • Embassy Suites by Hilton San Antonio NW I 10
  • Embassy Suites by Hilton San Antonio NW I-10 Aparthotel
  • Embassy Suites by Hilton San Antonio NW I-10 San Antonio

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.