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"Breakfast service was awesome! Food was delicious. " More

By a verified traveler on Sat 24 Jul 2021

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Hotel Description

Enjoy the outdoor pool at this 3-star Folsom hotel

In Folsom

With a stay at this Folsom hotel, you'll be steps from Folsom Premium Outlets and a 5-minute walk from Folsom Lake State Recreation Area. Also, American River is within half a mile (1 km) and Sacramento State Aquatic Center is within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 100 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. MP3 docks, microwaves, and room service are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$127* Per night/room Nov 3 - Nov 4

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Folsom ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Folsom

Everyone (4) Couples (1) Family (3)
5 out of 5
Breakfast service was awesome! Food was delicious.

Posted by on Jul 24, 2021

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Comment from Hotel Management

Aug 3, 2021 by Andrew

Thank you for the feedback

4 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by Andrew

Thank you for your feedback

5 out of 5

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 26, 2019 by Andrew

Thank you for your feedback.

5 out of 5
Room was clean, silence, they had hospitality with coffee, fruit, and ice cold water. The girl at the reception was very nice.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Andrew

Thank you for your feedback.

5 out of 5
it was close to all off premise amenities like shopping and downtown folsom - so it was location also was very nicely landscaped

Posted by on Apr 28, 2019

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1 out of 5

Posted by on Feb 15, 2019

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1 out of 5

The worst customer service!

Worst customer service I have ever received both in person and over the phone. I stayed 2/23-2/25 and reserved a total of four rooms. The night we checked the front desk staff informed us breakfast was included in our stay and was located in the lobby. The next morning, my employees went down and had breakfast and no one said a word to them. When I arrived a short while later, I was approached by a woman and asked how we were paying for each breakfast they had eaten. I was confused and caught off guard. When I spoke with the next staff member, she took 50% off but the original staff member continued to give me dirty looks. I was fuming. I was not pleased that they allowed my employees to eat and THEN ask for payment on top of the fact that we were told it still was included. Evidently, booking through a third party takes that away from you. Later, I had an additional charge on my card and called the hotel to ask why and the woman on the phone was beyond rude. Telling me she couldn’t see my reservation, that I must be mistaken and then when I gave her my itinerary number she proceeded to give me an attitude telling me I should have provided that first instead of my name. I will NEVER stay at another Hilton again.

Posted by on Feb 28, 2018

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5 out of 5

Excellent desk service. Very comfortable lobby. Clean hotel.

Pros: Close restaurants
Cons: no free breakfast
Good parking. Good access to Outlet mall. Excellent room service and restaurant.

Posted by , from Florida on Jul 24, 2012

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5 out of 5

Always feel welcome

Pros: Close restaurants, Free Internet, Quiet
We have been staying at the hotel for several years and have never had an unplesant stay. They know us by name. We would recommend this hotel t anyone.

Posted by on Dec 29, 2011

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2 out of 5

BEWARE

This hotel gave away my room to another customer and placed a rollaway bed inside the room thinking that this would suffice. I arrived late and was given a few bottles of water and a candy bar after the clerk told me that my room was rented to another party I guess as an apology. I was moved the next day to a room with two DOUBLE beds. I even called on the day of my arrival to confirm my reservation and was told my room with two QUEEN beds was ready for my arrival.

Posted by on Jun 6, 2010

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About the Hilton Garden Inn Folsom

Location 221 Iron Point Rd, Folsom, CA 95630

Property Features

Hilton Garden Inn Folsom offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Folsom. Free self parking is available. This 3-star Folsom hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Metro station: Iron Point Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Folsom offers 100 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:30 AM.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 5.99 per person (approximately)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Folsom Hilton Garden Inn
  • Hilton Garden Inn Folsom
  • Hilton Garden Inn Hotel Folsom
  • Hilton Folsom
  • Hilton Garden Inn Folsom Hotel Folsom
  • Hilton Garden Inn Folsom Hotel
  • Hilton Garden Inn Folsom Hotel
  • Hilton Garden Inn Folsom Folsom
  • Hilton Garden Inn Folsom Hotel Folsom

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.