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"The restaurant...called at 5 when they started taking orders and was informed that our choices we made from the menu were unavailable. I can understa ... " More

By a verified traveler on Wed 08 Jul 2020

Hotel Description

3.5-star hotel near Arden Fair Mall

In shopping district

Stay at this Sacramento hotel and you'll be within half a mile (1 km) of Arden Fair Mall and 2 miles (3 km) of Cal Expo Race Track. California State University Sacramento and K Street Mall are also within 6 miles (10 km).

Nightclub, dining

A nightclub, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy the outdoor pool.

Free wired Internet, comfy beds

Boasting comforts like pillowtop beds and down comforters, the 448 guestrooms also offer free wired Internet and flat-screen TVs with cable channels. Balconies, MP3 docks, and room service are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$110* Per night/room Sep 30 - Oct 1

Suite One King Bed Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Two Double Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

DoubleTree by Hilton Sacramento ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Sacramento

Everyone (8) Couples (2) Family (2)
3 out of 5
The restaurant...called at 5 when they started taking orders and was informed that our choices we made from the menu were unavailable. I can understand that they failed to receive their order for turkey for the club sandwiches but they apparently forgot to brew the tea for iced tea. However, the room was clean and the bed very comfortable.

Posted by , from Sacramento, Ca on Jul 8, 2020

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Comment from Hotel Management

Aug 25, 2020 by Jorge C

Thank you for you review about your recent stay. We hope to see you soon.

5 out of 5

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 10, 2019 by AS Hilton

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not too distant future.

5 out of 5
Helpful staff! I love the restaurant that’s there! Close to everything! Definitely be going back the next time I go to Sacramento again!!!

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 26, 2019 by Martin T.

Thank you for your positive feedback, and for taking the time to let us know how we are doing. We look forward to serving you again.

2 out of 5
They didn't book me in properly. About 5 minutes after entering the room, another family opened my door and walked in!

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 26, 2019 by Martin T.

Hello Anonymous, Thank you for choosing our hotel during your recent visit to Sacramento. We received your survey regarding your guest room. I wanted to extend my apologies, as I was concerned to see that you had issues with your stay and with the security of your guest room. We take your situation very seriously, and will be investigating the matter. I have shared your survey with our entire team so that we may learn and improve. Again, we apologize for the inconveniences that you experienced and we hope that you will give us a chance to serve you again.

4 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 24, 2019 by Martin T.

Hello Anonymous, Thank you for your recent visit. We are excited to see that you enjoyed your stay. We look forward to serving you again!

4 out of 5

Posted by on Apr 19, 2019

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Comment from Hotel Management

Apr 21, 2019 by Martin T.

Hello Anonymous, Thank you for your recent visit with us at the DoubleTree by Hilton Sacramento. We are happy to see that you enjoyed your stay. We look forward to serving you again.

5 out of 5
I was really nice to go out off town and be able to look for a please to stay but the experience at the wed side to reserve my hotel was really great plus the hotel personnel was so great definitely staying there again thanks you staff

Posted by , from pasadena,ca. on Mar 12, 2018

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Comment from Hotel Management

Mar 16, 2018 by Jorge C

Thank you for your review. Please come see us again soon!

2 out of 5
There needs to be more lights in the rooms.Too dark. Restaurant chef is very good.

Posted by on Jan 31, 2018

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5 out of 5

Lovely

Loved the staff, the vintage look of the hotel. Overall great experience, definitely staying here again.

Posted by on Aug 21, 2017

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3 out of 5

Disappointed but overall satisfied

Pros: Staff accommodated this room. It was clean swiftly but it was an inconvenience waiting to be clean The morning and afternoon staff met my needs.
Cons: Make sure the room is clean
Location: I went to spend a day at the Sacramento State Fair. They had shuttle buses to and from the fair. The drivers were all very nice.
I was given a dirty room. Beer bottles all over the place. Beds not made.. Garbage not taken out. It was a mess. I checked in after 4:00pm the check in time is 4:00 pm and was not even able to get a clean room

Posted by on Jul 24, 2017

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About the DoubleTree by Hilton Sacramento

Location 2001 Point West Way, Sacramento, CA 95815

Property Features

DoubleTree by Hilton Sacramento offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 32,000 square feet (3 square meters) and includes conference space. A nightclub, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Sacramento. For a fee, parking is available. This 3.5-star Sacramento hotel is smoke free.

  • 448 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 32,000 sq ft of conference space
  • 3 sq m of conference space
  • Built in 1976
  • Dining venue
  • Nightclub
  • Karaoke
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Car service
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sacramento Intl. Airport (SMF) (29.1 km / 18.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Sacramento offers 448 accommodations with MP3 docking stations and safes. Rooms open to balconies. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sacramento hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

R.J. Grins - Onsite restaurant. Guests can enjoy drinks at the bar.

Twigs Cafe - This café serves breakfast, lunch, and dinner.

Twigs Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 17.95 for adults and USD 9.95 for children (approximately)
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Sacramento
  • DoubleTree Hilton Sacramento
  • DoubleTree Sacramento
  • Hilton DoubleTree Sacramento
  • Sacramento DoubleTree
  • Sacramento DoubleTree Hilton
  • Doubletree By Hilton Sacramento Hotel Sacramento
  • DoubleTree Hilton Sacramento Hotel
  • DoubleTree by Hilton Sacramento Hotel
  • DoubleTree by Hilton Sacramento Sacramento
  • DoubleTree by Hilton Sacramento Hotel Sacramento

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.