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4.2 out of 5

"Hotel was short staffed so I waited at the desk for 10-15 minutes before I received assistance. There was no toilet paper and we were missing a couple ... " More

By a verified traveler on Wed 06 Oct 2021

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Hotel Description

Roswell guestrooms with free WiFi

In Roswell

Within a 15-minute walk of the hotel, you'll find Lovelace Regional Hospital and Eastern New Mexico Medical Center. New Mexico Military Institute and Roswell Museum are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 80 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$65* Per night/room Oct 22 - Oct 23

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Baymont by Wyndham Roswell ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Baymont by Wyndham Roswell

Everyone (8) Family (9)
3 out of 5
Hotel was short staffed so I waited at the desk for 10-15 minutes before I received assistance. There was no toilet paper and we were missing a couple of pillows. The front desk attendant and all of the staff were very nice though, price was great too

Posted by on Oct 6, 2021

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Comment from Hotel Management

Oct 6, 2021 by Paul

Thank you for taking the time to review our hotel. We appreciate your feedback. We are sorry to hear that your stay with us did not meet expectations. Please allow us to express our sincerest apologies for any inconvenience you may have incurred during your stay with us. I will relay your feedback to the rest of our team in order to address your concerns. Here at Baymont by Wyndham Roswell, we are continuously striving to make improvements to exceed your expectations. It is our hope that you'll give us another chance to better serve you in the future.

5 out of 5
The hotel was clean and conveniently located near restaurants. The pool and gym were temporarily closed.

Posted by on Jul 30, 2021

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Comment from Hotel Management

Jul 31, 2021 by evelyn

Thank you for your feedback, we are glad you had a good stay.

5 out of 5
I was amazed that the room had a full kitchen (even a dish washer!), dining table with sofa, and TVs in both bedroom and dining room. The only negative problem was the controls on the AC were missing, so I could not turn up the temperature. Too cold. And no one answered phone for service.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 6, 2021 by Evelyn

Thank you for your feedback, we are happy to hear your stay was good. We hope to see you back soon. We do apologize for any issues you could of encountered.

1 out of 5
Not what I expected considering what we paid for the room. When we first got into the room, the phone didn't work, the a/c control was reading low batter and didn't work, and the shower curtain was missing. I had to call the front desk from my own phone. Staff came right away and fixed these items. There were unpatched holes on the walls by the curtains, the furniture was scuffed up, the door handle in the room across the hall was broken and hanging loosely. Our door wouldn't open with our key card. Had to go back down to the front office. One of the staff can and tried it herself. Little did we know that the door handle had a trick and it had to be opened pulling the handle up not down. There was holes on the lower wall in the hallway where it looked like work had been done but no one patched the holes that were left behind. The shower hot water was also not very hot. It wasn't a bad hotel but definitely NOT worth what we paid.

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 5, 2021 by Front Desk

We are sorry to hear about the issues you experienced here. I have passed the information along to the proper department heads to investigate and take care of each issue. Again, I apologize that we did not fulfill our goal to provide a Great Stay for every guest. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4 out of 5
was ok

Posted by on May 23, 2021

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Comment from Hotel Management

May 24, 2021 by Ashle

Thank you for your feedback, we appreciate your honesty and we hope you come back soon.

5 out of 5
Very nice facilities. We will stay here again.

Posted by on May 8, 2021

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Comment from Hotel Management

May 8, 2021 by Front Desk

Thank you so much for your review

2 out of 5
The first suite I was sent to had a broken television and the drapes wouldn’t close. When I was given a different suite, the air conditioner was broken, and the room smelled like smoke. The room was just generally grungy.

Posted by on Mar 27, 2021

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Comment from Hotel Management

Apr 1, 2021 by Ashle

Dear Guest, we do apologize for the inconveniences you had during your stay. We will make sure to have those issues fixed. Thank you.

3 out of 5
Pool and hot tub were closed. Hot water only trickled from the shower...and we all needed on after a massive dust storm in town. Thermostat and guide button on RV remote didn’t work, front desk replied “I know, it’s been that way since we switched to direcTV”, and had no suggestions to offer for a channel list...seeing as I don’t live here....

Posted by on Mar 18, 2021

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Comment from Hotel Management

Mar 18, 2021 by Ashle

Thank you for your feedback, we are sorry you had such a bad stay. Unfortunately our pool and hot tub are closed due to construction. The guide in the remotes are not connected to the tv, we will print some guides out to provide our guests, thank you for your concerns.

4 out of 5

Posted by on Jul 1, 2020

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Comment from Hotel Management

Jul 4, 2020 by Front Desk

Thank you for choosing our hotel, and for taking the time to fill out a review! . Come back and see us soon. Cheers!

5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 1, 2020 by Front Desk

Thanks for the review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

About the Baymont by Wyndham Roswell

Location 2300 N Main Street, Roswell, NM 88201

Renovations + Closures

The following facilities or services will be unavailable from June 13 2021 to December 31 2021 (dates subject to change):

  • Fitness facilities
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Baymont by Wyndham Roswell offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Baymont by Wyndham Roswell. Self parking is free. This Roswell hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • 1000 sq ft of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baymont by Wyndham Roswell offers 80 air-conditioned accommodations with safes and coffee/tea makers. 36-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Roswell hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • HD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night, plus a deposit of USD 25.00 per day
  • Only dogs and cats are allowed
  • Maximum 3 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Roswell
  • Holiday Inn Express Roswell
  • Roswell Holiday Inn Express
  • Holiday Inn Express Roswell Hotel
  • Baymont Inn Roswell Hotel
  • Baymont Inn Roswell
  • Baymont Wyndham Roswell Hotel
  • Baymont Wyndham Roswell
  • Baymont by Wyndham Roswell Hotel
  • Baymont by Wyndham Roswell Roswell
  • Baymont by Wyndham Roswell Hotel Roswell

You should know

  • Baymont by Wyndham Roswell offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Baymont by Wyndham Roswell.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.