Heart of Rome
Within a 10-minute walk of this Rome Historic Centre guesthouse, you'll find Santa Maria in Trastevere and Porta Portese Market. Janiculum Hill and Ministry of Justice are also within half a mile (1 km).
Free WiFi in public areas, a garden, and dry cleaning are available at this guesthouse. Families will appreciate the onsite laundry facilities and in-room childcare. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls.
Free WiFi, LCD TVs
The 19 soundproofed guestrooms offer free WiFi and room service. LCD TVs come with satellite channels, and other amenities include coffee/tea makers and hair dryers.
Mar 6, 2020 by A.L.
Dear Mrs. Gina, Thank you for your review. We apologize for the inconvenience and regret to read that you did not have a good stay in our Relais. We would like to clarify that the photos on our site represent 100% our rooms but, we have different room categories and therefore, different room sizes that vary from the 14 sqm of the Economy Rooms to the 45 sqm of the Family Suite. If we had known about your discontent we could have solved it while you were still here. Regarding the location of the Relais, we are proudly placed in a hisctoric building in Trastevere neighborhood, one of the most vibrat and active in the city. Knowing this we have soundproofed the windows of all the rooms that face the main street but even with that, you may hear some noise. It would be a pleasure for us to welcome you again in another room category so that you may change your mind about us. Kind regards,
Dec 6, 2018 by Gloria, Customer Care
Jul 18, 2018 by Gloria, Customer Care
Let’s tell the facts of your booking and stay in their exact order to bring some accuracy and truth that were missed in your review: - You booked (after spending “alot of time looking for the right hotel in Rome”) a double superior room in our Relais; - You contacted us because you were worried about the ‘small lift’ you read about in some reviews (the lift capacity is for two persons), saying you were aware of the peculiarities of an historical building but you needed to make sure you had a room on ground floor because you are claustrophobic; - You were originally intended to be in a room on first floor so we moved your reservation to a superior room on ground floor with garden view and you replied thanking us; - When you came here you were not satisfied with the room and you addressed this to our reception staff, that asked you what was it in specifically that you did not like so we could help you (was it the size? Or the position? The bathroom?) and you replied you just didn’t like it because it was not the room you saw on pictures; - Promptly the receptionist showed you the website where you booked and looked for the pictures of “Superior double room”, where (OF COURSE) there were the pictures of all 4 our superior rooms, including yours...did you miss it? - You shrudded your shoulders and left the reception saying you were disappointed. - From that moment on, for all your stay, you did not reply to our Staff’s “goodmornings” or “hallo”, you left doors open wherever you passed by, you showed up for breakfast at 10:25 knowing that our breakfast is served until 10:00 and you told our breakfast Staff that gracefully waited for you that the buffet was “poor” despite they did their best offering croissants, bread, cold cuts cheeses bred, cake fresh fruits ecc that you called.... left overs??? That'sit, we think. Enjoy your future holidays! Regards
Mar 31, 2017 by Gloria L. F. (Customer Care)
Dear Ms Peggy, you review truly was a boost of energy and motivation for all of our Staff members. We deeply thank you for noticing and appreciating our daily hard work. We are delighted you enjoyed your stay so much and found our services and location to perfeclty suit your needs. We would be extremely glad to welcome you again in Rome next time! Sincerely
Relais Le Clarisse a Trastevere offers its guests tour/ticket assistance, multilingual staff, and a garden. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The family-friendly Relais Le Clarisse a Trastevere also features concierge services, laundry facilities, and dry cleaning/laundry services. This Tuscan-style Rome guesthouse is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Relais Le Clarisse a Trastevere offers 19 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Rome guesthouse provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast daily.
Room service is available.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.