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"Cannot say enough good things about this hotel and the staff. They were extremely helpful - providing breakfast bags for us when we had early morning ... " More

By a verified traveler on Mon 27 Mar 2017

Hotel Description

Family-friendly Tuscan guest house with free WiFi

Heart of Rome

Within a 10-minute walk of this Rome Historic Centre guesthouse, you'll find Santa Maria in Trastevere and Porta Portese Market. Janiculum Hill and Ministry of Justice are also within half a mile (1 km).

Property Amenities

Free WiFi in public areas, a garden, and dry cleaning are available at this guesthouse. Families will appreciate the onsite laundry facilities and in-room childcare. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls.

Free WiFi, LCD TVs

The 19 soundproofed guestrooms offer free WiFi and room service. LCD TVs come with satellite channels, and other amenities include coffee/tea makers and hair dryers.

Economy Double Room, Annex Building (30mt. from Main Building)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$120* Per night/room Oct 24 - Oct 25

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Suite, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room, Annex Building (30mt. from Main Building)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Relais Le Clarisse a Trastevere ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Relais Le Clarisse a Trastevere

Everyone (3) Couples (1)
2 out of 5
I was very disappointed with our stay at this property. The photos provided on the site are for rooms that are much more spacious than our accommodations turned out to be. Our room was so small, we didn't have room to change our minds. Also, the location of the property is quite noisy and in a congested area, which also took away from the experience. I would not return to the property in the future.

Posted by , from Virginia on Mar 2, 2020

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Comment from Hotel Management

Mar 6, 2020 by A.L.

Dear Mrs. Gina, Thank you for your review. We apologize for the inconvenience and regret to read that you did not have a good stay in our Relais. We would like to clarify that the photos on our site represent 100% our rooms but, we have different room categories and therefore, different room sizes that vary from the 14 sqm of the Economy Rooms to the 45 sqm of the Family Suite. If we had known about your discontent we could have solved it while you were still here. Regarding the location of the Relais, we are proudly placed in a hisctoric building in Trastevere neighborhood, one of the most vibrat and active in the city. Knowing this we have soundproofed the windows of all the rooms that face the main street but even with that, you may hear some noise. It would be a pleasure for us to welcome you again in another room category so that you may change your mind about us. Kind regards,

4 out of 5

Posted by on Nov 20, 2018

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Comment from Hotel Management

Dec 6, 2018 by Gloria, Customer Care

Thank you!

2 out of 5
We spent alot of time searching for the perfect place for our trip, but the hotel is not as it appears in pictures and not worth the price. The staff take complaints very personally, get defensive and are only interested in telling you why you are wrong rather than trying to hear you out or find a solution. See the responses from them on other review sites to any criticism of their hotel. I posted a review on another site and the management response attacked my character and listed a litany of irrelevant comments about me personally rather than addressing the issues. This attitude is unprofessional and inappropriate. Beware the breakfast as they wrap up even the hot foods and set them out again the next day, which could make people sick. The 2nd floor is only accessible by a small lift, no stairs, so not for the claustrophobic or those concerned with fire safety. The location is very good and the night staff are very friendly.

Posted by , from Toronto on Jul 12, 2018

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Comment from Hotel Management

Jul 18, 2018 by Gloria, Customer Care

Let’s tell the facts of your booking and stay in their exact order to bring some accuracy and truth that were missed in your review: - You booked (after spending “alot of time looking for the right hotel in Rome”) a double superior room in our Relais; - You contacted us because you were worried about the ‘small lift’ you read about in some reviews (the lift capacity is for two persons), saying you were aware of the peculiarities of an historical building but you needed to make sure you had a room on ground floor because you are claustrophobic; - You were originally intended to be in a room on first floor so we moved your reservation to a superior room on ground floor with garden view and you replied thanking us; - When you came here you were not satisfied with the room and you addressed this to our reception staff, that asked you what was it in specifically that you did not like so we could help you (was it the size? Or the position? The bathroom?) and you replied you just didn’t like it because it was not the room you saw on pictures; - Promptly the receptionist showed you the website where you booked and looked for the pictures of “Superior double room”, where (OF COURSE) there were the pictures of all 4 our superior rooms, including yours...did you miss it? - You shrudded your shoulders and left the reception saying you were disappointed. - From that moment on, for all your stay, you did not reply to our Staff’s “goodmornings” or “hallo”, you left doors open wherever you passed by, you showed up for breakfast at 10:25 knowing that our breakfast is served until 10:00 and you told our breakfast Staff that gracefully waited for you that the buffet was “poor” despite they did their best offering croissants, bread, cold cuts cheeses bred, cake fresh fruits ecc that you called.... left overs??? That'sit, we think. Enjoy your future holidays! Regards

5 out of 5

Great hotel and awesome staff

Pros: The staff. The location. The breakfast. The quaint rooms.
Cons: Cannot think of a thing to improve on this place
Location: Location was awesome. We were able to walk a short distance to lots of restaurants and shops. Bus stops and taxi pickups were also just steps away.
Cannot say enough good things about this hotel and the staff. They were extremely helpful - providing breakfast bags for us when we had early morning excursions, calling and helping to confirm one of our major day trips, and just being available for any questions we had. The rooms were spotless and had great character. The breakfast was really good with lots of variety to satisfy everyone. The location is also amazing. Lots of places to eat and shop within a short walk.

Posted by , from John Day OR on Mar 27, 2017

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Comment from Hotel Management

Mar 31, 2017 by Gloria L. F. (Customer Care)

Dear Ms Peggy, you review truly was a boost of energy and motivation for all of our Staff members. We deeply thank you for noticing and appreciating our daily hard work. We are delighted you enjoyed your stay so much and found our services and location to perfeclty suit your needs. We would be extremely glad to welcome you again in Rome next time! Sincerely

About the Relais Le Clarisse a Trastevere

Location Via Cardinale Merry del Val, 20, Rome, RM 153

Property Features

Relais Le Clarisse a Trastevere offers its guests tour/ticket assistance, multilingual staff, and a garden. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The family-friendly Relais Le Clarisse a Trastevere also features concierge services, laundry facilities, and dry cleaning/laundry services. This Tuscan-style Rome guesthouse is smoke free.

  • 1 building
  • 1 floor
  • 19 guestrooms or units
  • Built in 2006
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Rome Trastevere Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Relais Le Clarisse a Trastevere offers 19 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Rome guesthouse provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 8 per person (approximately)
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 15 per pet, per night
  • Late check-in fee: EUR 30 for check-in between 8:00 PM and 8:00 AM
  • Kitchen/kitchenette fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relais Clarisse Trastevere Guesthouse
  • Relais Clarisse Condo
  • Relais Clarisse Condo Rome
  • Relais Clarisse Rome
  • Relais Le Clarisse Rome
  • Relais Clarisse Trastevere Condo
  • Relais Clarisse Trastevere
  • Relais Clarisse Trastevere House
  • Relais Clarisse House
  • Relais Le Clarisse a Trastevere
  • Relais Le Clarisse
  • Relais Le Clarisse a Trastevere Rome
  • Relais Le Clarisse a Trastevere Guesthouse
  • Relais Le Clarisse a Trastevere Guesthouse Rome

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Relais Le Clarisse a Trastevere offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.